Chris Voss (@vossnegotiation) retired as the lead international kidnapping negotiator for the FBI, is CEO of the Black Swan Group, and is the author of the national bestseller Never Split the Difference: Negotiating as If Your Life Depended on It. What We Discuss with Chris Voss: How you can be a more effective negotiator for anything by using the FBI's own field-proven hostage negotiation techniques. How to determine which of the three archetypes of negotiator you're dealing with: The Analyst, The Assertive, or The Accommodator. Who has the real leverage in a kidnapping or hostage scenario -- and how this applies to your own lower-stakes negotiations. What it takes to subtly convince someone to have it your way. The Black Swan Rule: Treating others not the way you want to be treated, but the way they want to be treated. And much more... Sign up for Six-Minute Networking -- our free networking and relationship development mini course -- at jordanharbinger.com/course! Like this show? Please leave us a review here -- even one sentence helps! Consider including your Twitter handle so we can thank you personally! Full show notes and resources can be found here.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

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“What did the council decide on item 42?” — answered with the speaker and the moment.