The Making Of Smile & Co. #2 — Episode FIVE: Operatories, Chairs, and the Sterilization Area
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What is the main topic discussed in this episode?
Hey guys, welcome to another episode of the Making of Smiling Co. I'm your co-host Ashley Hovez.
And I'm Colin El-Samri.
We're back with another Friday Sesh. And this is going to be short and sweet, right?
Yeah. Yep. Then we'll keep it appropriate that time. Yeah. No, last time, last week, we talked about like a lot of the design details, like the cosmetic suite and just the lighting and everything really fun that I know you love to talk about. And I think people loved hearing about it too, because we got a lot of good feedback. So this week though, I wanted to ask you about like the equipment and some of the stuff that you chose to go into this beautiful office. So that's where we're going to start. I also, we were just talking about this and I did link the diffuser and the coffee maker in last week's show notes and the newsletter and all the fun things. But for everyone that's just listening and It's the hotel collection is the diffuser and Dr. Ashley's favorite scents.
There's a few different ones. My way is one of them. Baccarat. I can never say that.
I don't know what the actual thing is called, but it is modeled after Baccarat Rouge, the ultra bougie perfume. Bougie perfume. Yeah.
It's very strong.
Dream on. Dream on is really, it's very clean. So it just depends on what vibe you're going for. We definitely had the most compliments from my way. Like patients would walk in and they would immediately say, it smells like we're on vacation. I'm like, yes, yes, it does. And it's actually modeled after the one hotel in Miami Beach. So if that is your vibe, I mean. Resort. Yes, resort living. And you just happen to be at the dentist.
It's way better than Eugenol.
Yes. Although I do like the smell of Eugenol.
But I think only people in dentistry can say that.
Yeah.
Well, do you like the smell of paint?
Do you?
I do. I can't inhale it for too long. But yeah, you know, when you're in the nail salon and they have that acrylic smell, that makes me nauseous. I have to ask them to open the door in order for me not to get a migraine. But you're used to it, right? Yeah, I'm used to it.
Maybe you like the smell of paint a little bit because that means you're like changing something and maybe designing. Yeah. And I don't mind the acrylic smell because I love getting my nails done.
I hate getting my nails done. Like I, I don't like it because I feel like I have really damaged cuticles because of, you know, it hurts and we sanitize our hands so much as providers. Right. And it's just cracking. And sometimes they bleed and then to go into the nail salon and then they, they do their buffing. I'm like, so this is not, it is not a relaxing experience for me.
my favorite two hours. Is it really? Yeah. No one can bother me. I can't do anything. Like I can't text. Like my hands are taken out. Yeah. You can't do anything. It's just, you just sit there. It's the best. That's true. That's so true. Okay. Back to smile and company. Yeah. So tell me, let's start with, let's just do how many ops the practice is built for, but then how many ops you actually started out with when you built out.
So we have, we have it plumbed for nine operatories and currently we are at five equipped.
Do you have specific hygiene rooms, treatment rooms? I know that the cosmetic suite is obviously its own little thing, but how did you decide on like that layout?
So I love, in ortho offices, I get really jealous whenever I see an open bay. Like all I want are no walls. If I could just have one big open space, I would love to do dentistry that way. But I know that that is not exactly feasible for a GP practice. So actually on one side of the building, I call it the open bay where I get to live out my design fantasies. And it's basically where hygiene is. So they have these big floor to ceiling windows and she has two ops equipped there and they're like super like wide open. And then the other two rooms that are built up that are not in the cosmetic suite are they are restorative. So my goal, I would love to finish the build out, I think in the next year, two years.
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Chapters
4 chapters
1
What is the main topic discussed in this episode?
0:00–14:54
2
How many operatories are plumbed versus equipped in Smile & Co #2?
14:54–19:05
3
What is the layout and purpose of the open‑bay hygiene area?
19:05–38:03
4
How does the sterilization workflow move from dirty to clean and why is it a team hangout?
38:03–39:05
Speakers
2 identifiedMore from The Making of a Dental Startup
Brian Is Back | On Purpose, Fulfillment, and Reevaluating Everything with Ashley and Brian Joves
The Making Of Smile & Co. #2 - Episode SIX: The Tech Behind The Practice
The Making Of Smile and Co. #2 — Episode FOUR: Design Details, The Cosmetic Wing, and The Details That Make All The Difference
The Making Of Evelina Smiles - SIX
The Making Of Smile and Co. #2 — Episode THREE - Floor Plans, Architects, and Unexpected Surprises
Michelin Star Moves: The Morning Huddle That Changes Everything