‍In this week's episode of The Making of Smile & CO, Dr. Ashley Joves and Collin Al-Samarrie give you the insider's look and dive into the nitty-gritty of business operations, challenges, and triumphs. We're tackling the tough stuff. Reflecting on the implementation of new systems in the office and the rollercoaster week that followed. From staffing snafus to strategic shifts, Ashley and Colin open up about the realities of running a multi-faceted business.Highlights:Monday Madness: The team faced unexpected challenges with staff illnesses, leading to Colin stepping into unfamiliar roles. The authenticity and understanding from clients shine through as a beacon of community support.Strategic Pivots: A heartfelt departure of a key team member post-maternity leave triggers a cascade of adjustments. Plus, the tough decisions around staff restructuring and navigating the complexities of insurance affiliations.Leadership Decisions: In-depth discussions on operational shifts, focusing on streamlining services and enhancing client experiences. Ashley and Colin share their decision-making process, aiming for sustainability and growth.Future Focus: The commitment to a three-month intensive focus on Smile & Co., prioritizing internal training, marketing, and customer service excellence. A candid look at the challenges of balancing multiple ventures and the strategic decision to concentrate efforts where it matters most.Until Next Time: Keep dreaming, keep pivoting, and let's make the magic happen. See you in the next episode!‍‍Follow along on YouTube, on the Facebook page, or on the podcast… and please feel free to leave us a review on each platform!The best place to find Dr. Ashley is on Instagram or LinkedIn @AshleyJovesDDS‍‍Join us in Vail for The Retreat 2024! https://www.themakingofpodcast.com/retreat‍‍And don’t forget to share this with your friends if you enjoyed and found us entertaining or valuable!https://youtube.com/@themakingof...https://www.facebook.com/theMakingofPodcastFind Out More Thank you for listening to The Making Of podcast. If you enjoyed it, please share with anyone you think will gain value from the show by clicking on one of the sharing tabs above. SUBSCRIBE to our NEWSLETTER HERE Also, please consider leaving an honest review on iTunes. It helps other listeners find the show, and I would be forever grateful.Questions or comments? Feel free to contact us at - [email protected] us on Instagram or Facebook and improve your dental practice every day!Have you subscribed? Don't miss a single episode!

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“What did the council decide on item 42?” — answered with the speaker and the moment.