The Modern Customer Podcast

podcast

Go behind the scenes with customer experience speaker, and founder of CXO House Blake Morgan to explore the secrets of the world's most customer-centric compani...

Business 520 recordings 2015 → today Weekly updated 4 days ago
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3 Ways Bill Creelman Practices Customer-Centric Leadership contributed by Lukas · May 31, 2022
Partnering With Customers For Digital Transformation contributed by Lukas · May 17, 2022
3 Ways To Achieve Personal Wealth And Financial Freedom contributed by Lukas · May 10, 2022
Inside Lyft's Customer-Focused Digital Transformation contributed by Lukas · May 3, 2022
How To Improve Utility Company CX contributed by Lukas · Apr 19, 2022
How To Put CX At The Center Of Your Business contributed by Lukas · Apr 12, 2022
Turn An Idea Into A Customer-Centric Brand contributed by Lukas · Mar 29, 2022
In-Person Experiential Marketing is Back contributed by Lukas · Mar 22, 2022
How Well Do Marketers Understand CX? contributed by Lukas · Mar 15, 2022
Improving CX Starts By Empowering Contact Center Agents contributed by Lukas · Mar 8, 2022
Transparency Is the Foundation of CX contributed by Lukas · Mar 1, 2022
How Anthropologie Balances Customer Data and Creativity contributed by Lukas · Feb 22, 2022
How Krispy Kreme Pivoted to a Digital Strategy contributed by Lukas · Feb 15, 2022
Goodbye NPS? Inside the New Metric for CX Success contributed by Lukas · Feb 8, 2022
The Chief Revenue Officer's Role in Shaping CX contributed by Lukas · Feb 1, 2022
3 Examples Of Instant Gratification In CX contributed by Lukas · Jan 25, 2022
How To Create A Mobile, Social And Digital-First Strategy contributed by Lukas · Jan 18, 2022
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Go behind the scenes with customer experience speaker, and founder of CXO House Blake Morgan to explore the secrets of the world's most customer-centric companies. Blake is one of the world's top keynote speakers, a leading authority on customer experience, and the bestselling author of three books on customer experience, including The 8 Laws of Customer-Focused Leadership. The Modern Customer re...

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