The Modern Customer Podcast

podcast

Go behind the scenes with customer experience speaker, and founder of CXO House Blake Morgan to explore the secrets of the world's most customer-centric compani...

Business 520 recordings 2015 → today Weekly updated 3 days ago
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3 CX Opportunities In The Future Of AI And Automation contributed by Lukas · Oct 18, 2022
How Mint Mobile Bucks Industry Trends To Serve Customers contributed by Lukas · Oct 11, 2022
How Bank Of America Provides Personalized Digital Service To 55 Million Clients contributed by Lukas · Oct 4, 2022
Don't Just Transact With Customers, Advise Them contributed by Lukas · Sep 27, 2022
3 Tips For Customer-Focused Communication From Amy Porterfield contributed by Lukas · Sep 20, 2022
How To Give Guests Everything They Need And Nothing They Don't contributed by Lukas · Sep 13, 2022
You're Only As Good As Your Ability To Solve Problems For Your Customers And Their Communities contributed by Lukas · Sep 6, 2022
A Customer-Focused, Digital Approach To Dining From The Halal Guys contributed by Lukas · Aug 30, 2022
The Chief People Officer Of The World's Largest Employer Links EX And CX contributed by Lukas · Aug 23, 2022
Reinvigorating A 110-Year-Old Brand Through Customer Feedback contributed by Lukas · Aug 16, 2022
Creating A Customer-Centric Utility Company contributed by Lukas · Aug 9, 2022
Customer Experience is a Decision contributed by Lukas · Aug 2, 2022
What's Next For Return Logistics contributed by Lukas · Jul 26, 2022
The Secret To Data-Driven Marketing contributed by Lukas · Jul 19, 2022
AI Creates Super-Human Customer Service contributed by Lukas · Jul 12, 2022
Transforming The B2B Buyer Journey contributed by Lukas · Jul 5, 2022
How Leaders Can Build Relationships Through Transparency contributed by Lukas · Jun 28, 2022
How‌ ‌To‌ ‌Build‌ ‌An‌ ‌ROI‌ ‌Model‌ ‌For‌ ‌CX‌ contributed by Lukas · Jun 21, 2022
How To Turn Customer Feedback Into Actionable Insights contributed by Lukas · Jun 14, 2022
What's‌ ‌The‌ ‌Difference‌ ‌Between‌ ‌Customer‌ ‌Success‌ ‌And‌ ‌Customer‌ ‌Service?‌ contributed by Lukas · Jun 7, 2022
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Go behind the scenes with customer experience speaker, and founder of CXO House Blake Morgan to explore the secrets of the world's most customer-centric companies. Blake is one of the world's top keynote speakers, a leading authority on customer experience, and the bestselling author of three books on customer experience, including The 8 Laws of Customer-Focused Leadership. The Modern Customer re...

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