SaaStr 825: The State of AI + Software: Where It's Going - Fast

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The Official SaaStr Podcast: SaaS | Founders | Investors 49 min 1 speaker 8 chapters transcribed 16 days ago
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What is the current state of AI in B2B go‑to‑market strategies?

Jason Lemkin 0:01
Welcome to the official Saster Podcast where you can hear some of the best Saster speakers. This is where the cloud meets. Up today on the Saster Podcast. So think about that for a minute. I mean, in the old days, at at 50 million, you'd probably have at least 100 sales reps in the old days, because at 50 million, you want to go to 100 million. So that's net 50 million of bookings. 500K net per rep with scaling and turnover and turn. That's pretty good. So you would need a hundred sales reps at 50 million. He's gonna have five and a team of AIs. It's not that he doesn't need sales reps. It's not even that he's not selling. He's actually a classic SaaS guy, turned AI guy. He's just doing it, not only is he doing it with less humans, but for purpose of this, he's doing it so much more efficiently.
Jason Lemkin 0:44
And he has 10,000 plus inbound leads a month. Hey everybody at Saster, connect data, automate busy work, and empower teams like nobody's business with the one platform that grows with you every step of the way. Learn how Salesforce works for startups at Salesforce.com slash SMB. That's Salesforce.com slash SMB. Hey everybody at Saster. Finn is the number one AI agent for resolving complex queries like refunds, transaction disputes, and technical troubleshooting, all with speed and reliability. See how Finn can deliver the highest resolution rates and highest quality customer experience at fin.ai slash saster. That's fin.ai slash saster. Hey everybody. Get excited. Saster AI London is this December, December 1st and 2nd, and we're on track to completely sell out with the playbooks for AI and B2B.
Jason Lemkin 1:45
Join 2,000 plus BI and AI leaders for two days, two days of practical advice on scaling in the new year. We'll have speakers flying in from OpenAI, Wiz, Clay, Intercom Fin, and all your favorite B2B companies, including yours truly with Harry Stebbings and more doing our live 20 years. twenty BC Podcast. It'll be fun all in the heart of London. Don't miss out. Get your tickets. You can still go. Go to spodcast.sasterlondon.com. That's podcast.sasterlondon.com for special discount just for you. Welcome everybody. Thanks for coming. We have a full day lined up. I think this is the second AI day we've done this year, Amelia. Does that sound right? Correct.
Unknown 2:28
Yep.
Jason Lemkin 2:29
Yeah, we will try to w I think we will do Essentially we'll try to do this every quarter one or another. In May, it'll be live at Saster Annual. So we probably won't do a digital one, although that will all be streamed with with 10,000 folks. But there is just so much going on in AI and go to market in particular that that's what we're going to focus on at Saster. I'm going to talk about Do a deep dive on everything that I'm seeing in AI and software and go to market. We're going to do an even better version of it live in London on December 1st and 2nd. If you want to come and learn how to do AI and GDM together, please come to London. It's cheap. Buy your ticket now. Well, this is a theme we're gonna do for the next twelve months, but
Jason Lemkin 3:09
The space is changing so much. I mean, uh, just on our little team, you know, at the end of Q1, we had no AI agents in production. We had nothing. Then we added a general agent for support. And now we've got almost 20 AI agents. We've got Two four different AI SDRs running. We've just rolled out Salesforce Agent Force. We'll talk about that. It just started yesterday. So we need a little bit of time. We'll share all the data. We've got an AI BDR from qualified. The team from Qualified is going to share how that really works later today. Uh, we've got a slew of AI agents, and it is so much different, even on our little team, than 90 days ago. And it's going to keep changing. And I think We even Little Team Sastra is probably a little behind the curve at the start of the year.
Jason Lemkin 3:49
Now we're kind of at the bleeding edge. And so we want to drag everybody along with us because everything's changing. The models are changing. The tools are changing. Things that didn't work last year can work really well now. Uh I mean, everyone complained about how crummy AI SDRs were last year.

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