This week on the Uncharted Podcast, Dr. Andy Roark is joined by veterinary practice management expert, Dr. Amanda Donnelly and together they tackle another question from the mailbag. In this episode, they take on the challenge of a veterinarian who, despite being exceptional with clients and production, struggles with efficiency in exam rooms, causing a backlog of duties. This backlog bleeds into other doctor's plates, having to have them finish his work yet the practice owner is hesitant to discipline for fear of losing this veterinarian. Dr. Amanda Donnelly offers her insight to strategize ways to set clearer job expectations, foster self-reflection, and provide effective feedback. Together, they explore external resources like mentorship programs and leadership coaching to enhance the vet's performance. Let's get into this episode....

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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