Want more from this episode? Get access to the full episode guide, quick video tips, tools and more by joining our community or becoming a subscriber JOIN COMMUNITY (FREE!) BECOME A SUBSCRIBER Coach Claudio Encina needs no introduction to Elite Agent readers and listeners, he's been working with us pretty much from the word go, with his popular Ask the Coach column and his role as Head Coach in various rounds of sales transform. Outside of this, he is one of Australia's most highly regarded real estate coaches and speaks regularly at various events in and out of Australia. For 2020, we've kicked off by asking Claudio some of the most pressing questions from leaders and sales professionals in the real estate industry. In this podcast, Claudio provides actionable strategies on how to motivate your team, what to do if you're a new agent, dialogue to handle the "off-market" conversation and much more. Some of the topics we discussed include: The problem of 'copying and pasting' one year to the next - if nothing changes, nothing changesWhy you need to definite your personal "incontestable value" to win listings along with tips on how to do itWhy you need to be clear on your customer's journey - and what has really changed about that in recent timesWhat the new 'cold-calling' is really about, and when you can stopWhy general happiness leads to motivation with a nod to some tips from Dr Fred GrosseHow as a leader you can motivate your team, and have better 1:1sTips for pitching to prospective customersHow to get your mojo back if you lost it last yearThe need for a higher purpose, both personally and in businessWhy getting one thing right is better than doing lots of things not that well Plus much more! Connect with Claudio Encina Website: https://www.claudioencina.com/LinkedIn: https://au.linkedin.com/in/claudioencinaFacebook: https://www.facebook.com/claudio.encina.18 Instagram: https://www.instagram.com/coachclaudioencina/?hl=en Twitter: https://twitter.com/claudiostweet?lang=en Resources and links mentioned Podcast episode 100 - Sam, Mark and ClaudioLinks to Transform 2016, 2017, 2018, 2019 Claudio’s Ask the Coach columnsPodcast with Adam Bryant and Bobby Reynolds (Agency Central)Dads of the Hills on Facebook by Stu BensonPodcast with Nancy Youseff episodeShelter real estate - Zali Reynolds

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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