Have you ever put your success in the hands of your champion, your BFF, your CS soulmate? Only to have them use that trust against you?...no? Well, then you haven't quite fucked up like we have.In this episode, we welcome a very special guest to tell you how to trust but verify:00:00:00 - Intro00:02:20 - When champions become obstacles00:05:00 - Red flags in champion relationships00:08:40 - Trust issues with champions00:11:15 - Strategies to bypass gatekeeping00:14:30 - Building trust early on00:18:10 - Personalizing customer interactions00:21:30 - Overcoming personality mismatches00:25:50 - Key takeaways from the episode00:28:00 - Wrapping up the menage a troisAnd hey, we want to hear from you! What topics do you want us to tackle next? Reach out and let us know. Remember, we’re here to share how We Fucked Up So You Don’t Have To.Reach out to Melanie: https://www.linkedin.com/in/melanie-faye/Reach out to Stino: https://www.linkedin.com/in/stijn-smet-%F0%9F%90%B3-330435a9/Sign up for the Lifetime Value newsletter: https://lifetimevalue.link/subscribeMentioned in this episode:LTV ShopSubscribe to The Segment!The tech news you need. ...and some you don't.SegmentAdvertise your brand with Lifetime Value MediaAdvertise with LTV

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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