How to Avoid Being "Ghosted" by Hiring Managers
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For Tuesday, October 12th, I'm J.R. Whalen for The Wall Street Journal. Our week-long series on the challenges of navigating the job search process continues. Today, how to increase the chances of getting a response after sending in a resume. Searching for a job can feel like a job itself. It can be frustrating, especially if you're left waiting and waiting for a response from hiring managers. Some people never hear back.
this is a pretty typical part of the process, even if it is sometimes sort of maddening to job seekers. There's lots of reasons why a job seeker might not hear back about a role right away.
So how do you prevent being, you know, ghosted by the HR department? Coming up, we'll talk with workplace reporter Catherine Dill about that and hear from career experts who spoke at this month's WSJ Job Summit about how to get the attention of hiring managers without being a pest. That's after the break.
This podcast is brought to you by ReliaQuest. Cyber criminals are constantly attacking. They want your data. They want your identity. They want your innovation. ReliaQuest fortifies your business with agentic defense, AI that detects, contains, and eliminates cyber threats in minutes. It helps your security team move faster at the work that matters most to protect the business now and delivers insights to help them predict what's next. ReliaQuest, agentic defense for the enterprise. Learn more at ReliaQuest.com. That's R-E-L-I-A-Q-U-E-S-T.com.
So you found a job you're interested in, seems like a good fit, it's at a good company, but after you put in your application, crickets. Many will hear back from companies, maybe to schedule an interview or maybe even a rejection, but there's also a chance they won't hear back at all. So how can job seekers avoid being ghosted by companies?
How does the episode define the problem of being 'ghosted' by hiring managers?
Our workplace reporter, Catherine Dill, has been covering that topic, and it came up several times at the recent WSJ Job Summit. Catherine, thanks for being with us.
It's my pleasure.
So, Catherine, you know, it seems like the job search is as much an exercise in perseverance as it is in patience.
Yes, this is something that's always true, but it's exceptionally true right now. I think coming out of some of the tumult of the past year and a half in the job market, there is extraordinary opportunity for a lot of job seekers right now, and some of them are finding uncommon leverage, but there's also an extraordinary amount of turbulence as well.
Okay, so let's start with what's usually the first step for any job seeker, and that's preparing a resume. It's how hiring managers see someone's full slate of experience. But resume writing isn't as simple as it was, say, 10 years ago.
No, that's true. Resumes, certainly right now, it's more likely than not will be screened and potentially screened out by applicant tracking software used by companies that resumes are fed through before they're ever even seen by a human being, typically. And so your choice of words is going to be exceptionally important. You know, a great example is if the job description uses the word consumer or client, don't use the word customer instead on your resume to describe your own experience.
At this year's WSJ Job Summit, Keith Wolfe, the CEO of Resume Spice, said applicants should pay close attention to the job listing.
Yeah, I mean, the best way is to look at the job description. Look how different keywords are utilized within the job description. It's almost like you've been given the answer to the test, right?
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