Your Law Firm - from Rosen Institute

Four-Step Plan for Building a Successful Law Practice

06 May 2021

Contributed by Lukas

You can have pretty much anything you want if you'll decide what you want. Many of us aren't willing to decide. We won't take the time to think it thr...

5 Stars. Please?

29 Apr 2021

Contributed by Lukas

Asking a client for an online review is hard. It triggers our insecurities. Asking risks rejection, negative feedback, or even ambivalence. It puts th...

Unfortunately, life is fair

22 Apr 2021

Contributed by Lukas

Life is fair more often than not. I find that annoying. The lawyer who’s too busy, distracted, overwhelmed, or unwilling to consistently, persistent...

The Upset Client is Your Most Valuable Client

16 Apr 2021

Contributed by Lukas

It takes some gumption to complain to your attorney. For most people, an attorney is an authority figure, someone kind of like a parent or a teacher. ...

Tools worth trying in 2021

08 Apr 2021

Contributed by Lukas

These are the tools and products we use and suggest. Some are tried and true. Some were created last week. We update this list with some frequency so ...

How to Say No to The Client Who Wants a Discount

18 Mar 2021

Contributed by Lukas

The discount discussion comes up in two contexts in the attorney-client relationship. In one situation it's an appropriate, albeit unwelcome conversat...

How You Can Stop Feeling Overwhelmed

11 Mar 2021

Contributed by Lukas

20% of our clients cause 80% of our misery. That's 100% accurate based on my observations obtained over thirty years of dealing with clients. Most cli...

Should You Rent or Own Office Space?

04 Mar 2021

Contributed by Lukas

When the opportunity presents itself, owning an office building is an enticing proposition for a lot of attorneys. I've asked Arizona attorney Scott S...

How Your Boring Monthly Financial Statements Will Make You Money

25 Feb 2021

Contributed by Lukas

Most of us find the standard financial reports unhelpful and difficult to comprehend. They leave us in the dark on knowing if the information means we...

Which Is Worse? The Coverup, or The Crime?

18 Feb 2021

Contributed by Lukas

Mistakes we make in our practices can be pretty darn big. Not, "I left the clamp in the chest cavity of the dead guy" big but pretty big. Our mistakes...

Warning - They're Always Listening To You

11 Feb 2021

Contributed by Lukas

7 Small Steps To A 5-Star Review

04 Feb 2021

Contributed by Lukas

It's often not the amazing work that gets the review - it's something else. It's something small and personal. It's something that binds us to the cli...

Rooting out client discontent like a virus

28 Jan 2021

Contributed by Lukas

Client dissatisfaction is much like a virus. It spreads. It infects everyone in close proximity. Your clients know people like themselves, which means...

76 Strikingly Effective Ways to Get More Clients

21 Jan 2021

Contributed by Lukas

When business gets slow, it's easy to sink into that lethargic, stuck in place, tired feeling. There's a solution to that problem and it's going to ta...

Finding More Time in Your Day

14 Jan 2021

Contributed by Lukas

How Slow Decision Making Can Ruin Your Law Firm

07 Jan 2021

Contributed by Lukas

Too many of us spend too much time studying the problem and procrastinating when it comes to implementing solutions. When the default approach is to s...

Workations and Digital Nomad Lawyers During Covid

19 Nov 2020

Contributed by Lukas

Working remotely has become the norm over the last several months. But what about working really remotely - foreign country remotely? I've been doing ...

The Most Crucial Holiday Party Ever

12 Nov 2020

Contributed by Lukas

Back in the day, like six months ago, holiday events were a dime a dozen. You couldn't stand out from the crowd if you tried. Holiday parties were all...

What Happens When the Law Firm Flywheel Starts to Wobble

05 Nov 2020

Contributed by Lukas

Every firm needs a system for updating their systems. In a perfect world, system updating will happen spontaneously. The team is using the systems doc...

When You Grow, Everything Breaks

29 Oct 2020

Contributed by Lukas

It's entirely reasonable that a business built for one person breaks when it gets to three. It's even more reasonable that a business built for three ...

How You Can Get Noticed in the World

22 Oct 2020

Contributed by Lukas

Maybe there was a time when hanging an "Attorney at Law" sign above your courthouse-adjacent office door worked to get clients. But, if there was such...

Standing Out From the Crowd

15 Oct 2020

Contributed by Lukas

If you're saying things in your marketing that another firm could say, you might as well not bother. Those things are invisible. Your pages filled wit...

Are You Going To Be Locked Out of Your Own Data?

08 Oct 2020

Contributed by Lukas

Maybe I'm just paranoid because I travel constantly. I worry about our technology and data getting lost or stolen. I've spent considerable time thinki...

The First Time is the Most Important Time

01 Oct 2020

Contributed by Lukas

If a customer vomits in your restaurant, you'd better clean it up as fast as physically possible. There's zero chance you're selling another sushi pla...

Should You Pay Super Lawyers?

24 Sep 2020

Contributed by Lukas

These publications aren't a scam. I don't think they lie to us or cheat us - they just prey on our egos. They're transparent about what they're doing,...

Your Solution to Law Partner Analysis Paralysis

17 Sep 2020

Contributed by Lukas

There are plenty of things partners can do together. They can each contribute to the hiring process providing candidate insight and observations. Some...

Podcast: 7 Steps for Building a Wildly Successful Law Practice Fast

10 Sep 2020

Contributed by Lukas

The law practice of your dreams is a realistic option. Look around and you'll see that some already have it. It's your turn if you'll step up and take...

Will You Be Locked Out of Your Own Data?

04 Sep 2020

Contributed by Lukas

In the United States, over the past 100 years, there have been seventeen periods defined as recessions. Unfortunately, a recession is the U.S. often i...

Podcast: 7 Marketing Tactics Every Law Firm Must Use

03 Sep 2020

Contributed by Lukas

The temptation is to do all the marketing. There are so many options that we risk doing things pushed sales reps and skipping the essentials. Cover th...

Podcast: Finishing is the part that matters

30 Jul 2020

Contributed by Lukas

I meet so many lawyers looking for the new, new thing. Sometimes it's a practice area change or turning their practice into a membership site or a wor...

Podcast: The Big Move Is Often The Wrong Move

23 Jul 2020

Contributed by Lukas

It's not the big things that turn the vision into reality. It's the little things. It's the daily, weekly, monthly things we do that matter. Joining t...

Podcast: Admitting Weakness Is Your Marketing Strength

16 Jul 2020

Contributed by Lukas

Lawyer marketing is a self-love fest. We're all beyond amazing when we look at our websites, advertisements, and business cards. We emphasize what we ...

Podcast: You Should Never Delegate This

09 Jul 2020

Contributed by Lukas

I plead guilty to being a delegation fanatic. Some say I'm lazy. I claim that I'm leveraging myself into greater efficiency. I hand things off to empl...

Podcast: The Advice You're Getting Is Wrong

25 Jun 2020

Contributed by Lukas

When you need advice, you should, of course, ask the person most qualified to give you advice. But instead, we ask someone with barely any experience....

Podcast: What's Worse - Renting a Car, or Hiring a Lawyer?

18 Jun 2020

Contributed by Lukas

I hate renting cars. The rates aren't always what I've been told, they pressure me to buy insurance, they add-on fees for tolls, they want me to rent ...

Podcast: The High Cost Of Emotional Decisions

11 Jun 2020

Contributed by Lukas

We get stressed about money so we buy ads, SEO, and leads when we have no data-driven basis to do so. We have no evidence that what we’re buying wil...

Podcast: The Best Recruits Demand Career Advancement Opportunities

04 Jun 2020

Contributed by Lukas

She’s sharp. She’s motivated. She’s excited. She’s exactly the kind of employee you’d been hoping to find. But she needs to know what kind o...

Podcast: Permission Granted

28 May 2020

Contributed by Lukas

When the economy turns against you, it's very difficult to fight the larger forces at work. We're swimming against the tide. We're fighting nature. A ...

Podcast: How to Avoid the Traps of Solo Law Practice

14 May 2020

Contributed by Lukas

You’re taking nothing other than a laptop, a cell phone, and a legal education and turning it into money. It’s incredibly difficult to turn nothin...

Podcast: Law Firm Partnership: The Good, The Bad, and the Ugly

07 May 2020

Contributed by Lukas

The theory behind a partnership seems sound - that bringing in a partner shares the risk, creates synergy, and doubles the odds of success. The realit...

Podcast: Are You Making a Bad First Impression?

30 Apr 2020

Contributed by Lukas

The law firm’s equivalent of a hair on the appetizer or a fly in the soup is a slow response to the initial contact. The potential client calls, ema...

Podcast: Money Won't Make Your Law Firm Successful, But This Will

16 Apr 2020

Contributed by Lukas

Getting your team, no matter how small, into alignment to achieve goals is essential. The law firm you've created in your mind's eye will only come to...

Podcast: 10 Harsh Truths No One Will Tell You About Starting a Law Firm

09 Apr 2020

Contributed by Lukas

Some of us leave a good job because we’re tired of being told what to do. Some of us start our own practice straight out of law school after three y...

Podcast: Keeping Associates Is Impossible, Do This Instead

02 Apr 2020

Contributed by Lukas

Law firm associates have a nasty tendency to pack up their toys and go start their own law firms. Keeping them in our employ, doing the work which nee...

Podcast: How to Influence Potential Clients, Employees and Judges

12 Mar 2020

Contributed by Lukas

Lawyers need to change people’s minds - jurors, judges, other lawyers, our staff, and especially our clients. We need tools to make that happen. We’...

Podcast: Successful Lawyers Don't Focus On The Competition

05 Mar 2020

Contributed by Lukas

When I practiced law, I often let my competitors steer me in the wrong direction. I’d see another firm buying ads, or publishing articles, or throwi...

Podcast: How Pushy Is Too Pushy?

27 Feb 2020

Contributed by Lukas

Most of us fear that we're being too aggressive, or worry that if we're too pushy, we'll end up shooting ourselves in the foot. Chances are that you'r...

Podcast: The Best Productivity Hack Ever

20 Feb 2020

Contributed by Lukas

Productivity hacks don’t stick. Sure, they work for a minute or a day or even a week if you’re lucky. You’ll briefly be more productive when you...

Podcast: The Forces Keeping Us From The Law Firm Of Our Dreams

13 Feb 2020

Contributed by Lukas

I wanted to do things differently. I was confident that the vision I created of a different kind of law firm would make me, my clients, and my team ha...

Podcast: How Many Hours Should An Associate Bill?

06 Feb 2020

Contributed by Lukas

We hear stories about big firm associates billing crazy numbers of hours. When I got out of law school back in 1987, the story was that big-firm lawye...

Podcast: How Much Should You Pay An Associate?

30 Jan 2020

Contributed by Lukas

When determining associate compensation, we need to know what’s fair while also understanding what amount will allow the firm to remain profitable. ...

Podcast: How To Reject A Candidate Based On A Resume

23 Jan 2020

Contributed by Lukas

Rejecting candidates, even where they're unqualified, is hard. It's tough to respond to the resume submission with a rejection message because it's of...

Podcast: 19 Money-Wasters Are Why Lawyers Have Too Little Cash

16 Jan 2020

Contributed by Lukas

It’s probably not the coffee that’s breaking the bank. Many of us focus on the $3 coffee or the few bucks we’re wasting on the wrong mobile phon...

Podcast: How To Send A Letter Via Email

09 Jan 2020

Contributed by Lukas

Sending an email should be very straightforward. It’s dramatically simpler than sending a letter, on paper, as we did in the old days. An email, tod...