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要成為人心催化劑,你面對的問題不是「怎麼做才能說服某人改變」,而是一個更基本的問題:「對方為何還沒有改變?是什麼阻礙他改變?」只要你能鬆開人們心理上的煞車器,你就能成功改變對方的想法。 -- Hosting provided by SoundOn
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