Ara Mahdessian
speaker
508 appearances
1 recordings
1 series
first heard Mar 2026
last heard 16 Mar
Ara Mahdessian’s voice in public audio — every appearance, attributed to the second.
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recordings per month · last 12 monthsRecordings per month over the last 12 months — 1 in all, peaking in Mar 2026 with 1.
Appearances
And the call booking rates are actually higher than the average CSR.
I don't think there's a voice agent out there that books better than the best, best CSR, but maybe that day will happen too at some point in the future.
But what matters is can you book better than the average CSR?
And I think most of the voice agent products out there are there, whether ours or third parties.
The automated dispatching, which we continue to work on together very aggressively.
And then the opportunities in the field.
What I love so much about you is how...
engaged you are in the front lines of what matters in your business and one of those key things is your selling process and like i see you thinking about and experimenting and talking to me about everything related to how to optimize close rates and average tickets from like y'all
How do technicians walk into the home?
How do they build rapport?
How do they start the conversation?
How do they introduce financing?
And should we actually introduce financing up funnel when the customer first books?
Let me just tell them we offer financing through text message.
So even things like, hey, when the customer's booking, should we ask them for pictures during the booking process?
so that that can help us figure out what kind of tech to send downstream.
And will that optimize both the experience for the customer and our close rates and average tickets?
That level of obsession with optimizing for close rates and average tickets
is what we have from an AI perspective with something like FieldPro.
So those are the big investments for today.
Showing 201–220 of 508 · page 11 of 26
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