Bob Mauch

And, and I, you know, again, I think this outside in perspective, you know,

not sure it's a value, but it's high on my list all the time.

But to make sure that I am personally and that we as an organization are leveraging the marketplace and resources, the amazing relationship that we have, Drew, with McKinsey is a great way that we're able to do that.

So you can talk to frontline team workers, which you have to do.

You can talk to customers, again, both manufacturers and

and providers, and you also have to talk to your other experts, right?

And as you know, I value the input and interaction that, you know, I get from

from you and the team on an ongoing basis over a very long period of time, you know, and others.

And I think it's, you know, to me, it's not about the project.

It's about, you know, having thought partners to help you, you know, through some of the most difficult things, you know, whether that's a decision or an analysis or maybe a market that you're not familiar with.

I mean, all of those things you need help with.

So I would say the outside-in perspective is the other thing that I would mention.

It's had a really big impact.

I'll start there and then I'll unpack that a little bit.

I should start with I am

I'm a data-driven person.

I like frameworks, right?

So I like to think about things that you can look at in the right pieces and that you can measure.

And the CEO Excellence Framework is just something that really...

resonated with me.