Brian Henderson

speaker
389 appearances 1 recordings 1 series first heard Aug 2026 last heard 4 Aug

Brian Henderson’s voice in public audio — every appearance, attributed to the second.

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recordings per month · last 12 months
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Recordings per month over the last 12 months — 1 in all, peaking in Aug 2026 with 1.

Appearances

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On one hand, the fact that a competitor has raised so much money is very validating that, yeah, hey, there is a market here.
I found something.
There is an industry here that needs to be served.
On another hand, it can be intimidating, the fact that they've raised so much.
And it's been fascinating to observe that.
how people interpret venture capital funding as some type of measurement of validity of what that company in particular is doing, as if they've got something special.
Obviously, I'm a little bit biased, and I don't think that what they're doing is special, but they are very skilled at getting investors.
That is their power, is getting buy-in from them.
And they are making a play for an entire industry.
You know, when you talk about total addressable market,
We are, Wash, Dry, Fold POS, we're very focused on laundromats that have drop-off laundry services and or pickup and delivery, and they're doing a certain volume of that service in addition to their self-service income.
Whereas this competitor is really talking about, well, all laundry in the United States, whether it's at home or in apartment laundry rooms or laundromats, then they're using those numbers for the total addressable market.
And so you see them
needing to burn through these investments and getting into things like lending for laundromats, wanting to build stores or building out self-service payment systems in addition to point-of-sale system and serving people who are trying to start a pickup and delivery business out of their home using just their residential washer and dryer in addition to a full laundromat with staff and a service counter and infrastructure and all that too.
So they're making kind of a different play.
And the thing that lets me rest easy at night and gives me confidence is that the fact that we have been bootstrapped.
We don't have a burn rate or a runway that a funded startup would have.
And we don't have a mandate to burn through cash like somebody trying to build a unicorn would have.
And we've been operationally profitable since day one.
And so it's to our advantage that our churn rates,
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