Chuck Thokey

speaker
534 appearances 2 recordings 2 series first heard Jun 2026 last heard 30 Jun

Chuck Thokey’s voice in public audio — every appearance, attributed to the second.

Trend

recordings per month · last 12 months
2 · Jun OctJan 26AprJulnow

Recordings per month over the last 12 months — 2 in all, peaking in Jun 2026 with 2.

Appearances

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Do you guys have different levels of techs?
I mean, obviously, you have someone that's just starting.
They have to get to us early.
I think it's beautiful.
Yeah.
The way that they perform, the way that they get, I mean, I think that's, and as you're, as they're still trying to get to that next level, they have to know that they're under a microscope, right?
that they have to hit these KPIs and these are expectations.
Now, that's another thing that when we bring a sales rep on, one of the first things that they're introduced to are what's expected of them, what's their performance expectations, their administrative expectations, and their self-development.
The other thing on this is that there's not many of them.
Remember, these are techs and sales reps.
They're not dumb.
I mean, they have a lot going on, and the last thing they need is a job description sitting in front of them.
These are things that they're expected to do, and they're non-negotiables, and they don't need a pat on the back.
If they look at their expectations and their KPIs as it's coming in, they can pat themselves on the back if they're over top of those numbers.
I love talking about this because it's –
You can't even trim it down with assessments.
If you kept giving assessments to your people, you'd never hire anybody.
You do what you can with assessments and it'll shed some light, but most assessments can be manipulated.
And then when you sit down and you're interviewing them, these are just professional interviewers.
But when you get them to start training them, that's where the third interview is during training.
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