Chuck Thokey

speaker

534 appearances 2 recordings 2 series first heard Jun 2026 last heard 30 Jun

Chuck Thokey’s voice in public audio — every appearance, attributed to the second.

Trend

recordings per month · last 12 months

Recordings per month over the last 12 months — 2 in all, peaking in Jun 2026 with 2.

Appearances

newest first · ▶ plays the moment

The Home Service Expert Podcast · He Grew A Company To $220M | His Warning To Every Home Service Owner · 19 Jun 2026 podcast

You need to test your people throughout their training to decide, will this person work out?

What is the behavior?

Because you can't look at their behavior and their work ethic inside of an interview.

You can't do that inside of an assessment.

But when you get them into training, that's where you start to really test to decide, am I going to spend, you know, so much per appointment on this person or can I cut this off early?

Yeah.

And so because of Brian, we have a two sentence and we tell our clients, I don't care if it's a nursery rhyme, just make sure it's two sentences.

And that's all they need to do.

First of all, can they follow instructions and actually bring it with them?

Second of all, before their ass hits the seat, I'm asking them, hey, do you have the scripting and can you give it to me?

And if they can't, we're done.

You know, because it's again, if they can't follow that simple instruction and we don't make it hard.

I mean, I don't give them the full narration and say, I need you to memorize this.

I just need two sentences.

Can you memorize these two sentences?

Yeah.

And I think most will come in with it.

The others will come in with an excuse.

I mean, I just totally forgot, man.

I don't need you.

Showing 301–320 of 534 · page 16 of 27