Daryl
speaker
360 appearances
8 recordings
2 series
first heard Dec 2024
last heard 22 Jan
Daryl’s voice in public audio — every appearance, attributed to the second.
Trend
recordings per month · last 12 monthsRecordings per month over the last 12 months — 1 in all, peaking in Jan 2026 with 1.
Appearances
And it's so hard, but I'm like, listen, man, I'm going to be, Like, I don't have time to worry about your feelings. I'm not trying to fire you. I'm not. You're a part of my team. You're not going anywhere. And I think people that really know me understand where I'm coming from. It's not this place of, like, I'm better or you're better. It's like, what can we do together to win?
And, you know, we're a team. We're not a family. Because guess what? I could get fired. The coach? I'm under a PE company. The coach can get fired if we lose. We lose enough games. We lose enough seasons. He gone.
And that's how it works. And we're all. And I don't feel that way. It would be very, very hard to get rid of me. I work three weeks on my contract to make sure that's almost impossible. Like I'd have to really do something stupid.
I said yes to too many things, but I get, I realized that was, that's an ADHD thing. And I think all of us have that entrepreneurial and we say, man, that guy's flipping houses. I could do that. And then you take away from the one thing paying you the most. Because there's times that you say, we have the power to do anything we put our minds to. But what if we stayed focused on the one thing?
Well, the number one thing is... It's very rare you meet an entrepreneur that actually learns from their mistakes and doesn't make the same mistake twice. I was able to reflect and be like, that was dumb. And so many people, like the biggest thing by far is I've kind of put my arms in the air 150 times over again and said, I need help.
And I have this ability to go find the best of the best and I pay up. I don't discount. I buy like I want to be bought from. So I've got, right now I've got seven consultants I work with. And some of them are speaking coaches. I got the trainer. You know, I just say, like I was on this podcast about two weeks ago in Vegas and the guy says, I feel like you're in a time machine.
And I said, the time machine is going to find people that are better at one thing. Like the best of the best. They're known for this one thing. And I literally reflect and say, I'm not very good at this. And I don't want to be well-rounded, but I want to be the best at marketing, culture, sales, and very like leadership. And I want to hire everything else, but I hire people smarter than me.
Absolutely. That's the fear is like, what if, what if I hire this guy and he takes my whole team and he starts to, I don't have that gene in me. Like, I'm not worried if I train them. What if they leave? What if they stay? So I think the number one thing that's changed dramatically is I started becoming an avid reader. I started a podcast seven years ago. I started asking for help.
Success leaves clues. I asked Service Titan, who has the best conversion rate in HVAC? I fly my ass out there and visit them. I said, who has the best booking rate? Flew out to Memphis, Tennessee two months ago, visited them.
I'll go to Service Titan because they're my CRM and they've got the data. They'll make an introduction if the person allows us, like they got to say, sure, you can share my data and tell them I'm the best. You know, they take my phone calls usually. If I want to find out who's the best at SEO, I'll search roofing repair Phoenix or HVAC repair Phoenix.
And then I'll see who's ranking organically, number one. I'll do a couple of things, AH refs. I'll say, how the hell do they do this? I'll knock on their door. I'll buy them all lunch. I'll say, can I talk to your VP of marketing? And they'll say yes, because I say I'm not going to compete with you. I want to help you guys. We could be referral partners.
And I come from a place of what's in it for them. That's my superpower is like I'm relentless. I don't care if you say no to me. You're going to say yes eventually.
2017 second podcast I've done, The Home Service Expert. I meet this guy named Al Levy. He's like, hey, I live in Scottsdale. You're in Tempe. He goes, would you want to meet for lunch? I said, absolutely. I sit down with him. He had to be 65 at the time. And he just commentated the whole conversation. But luckily, I brought a notebook and I'm writing everything down.
He's saying he goes, hey, young buck. He's like, you're the first guy I've ever met with to actually take notes. He's like, would you mind if I came and looked at your shop? And I said, I'd love for you to. And, dude, he tore me a new asshole. He goes, let me see your manuals. He goes, I could have stole your whole warehouse with your own forklift, and there was no cameras, nobody in there.
The garage was wide open. He goes, there's calendars on every wall. There's Google Calendar.
I wasn't keeping much of it. That was revenues for vanity, profits for sanity. And he says, I'll work for you. I'll work with you, but it's not going to be cheap. I'll consult you. He goes, but when I get done with you, this business is going to be very vanilla. There's going to be systems processes. There's going to be manuals. There's going to be an org chart and a depth chart.
I'm going to teach you the eight steps of delegation. And he goes, you're not going to be, you're the best firefighter I've ever met. He goes, the fires are going to be out and you're going to have a process. He went out with five of my technicians. He said, every one of your technicians, different sales process, different way of doing springs, different ways of doing rollers.
They drove differently. There was everything's different. He goes, one guy's got a long ass beard. One guy's got tattoos on his face. Is there policies? And I'm like, well, not really.
And he's like, what's the dress code? What happens if your truck breaks down? What happens if a CSR doesn't show up? Do you have a depth chart that the that the dispatcher could step in? And so we worked for years together. And that's his book, The 7-Power Contractor. He's 71 now, and he's the best.
If I didn't meet Al Levy and respect him, he walks in one day and I said, hey, have you read this book? And he goes, Tommy, just stop right now. He goes, I'm not going to tell you to stop learning. But until you implement my practices, he goes, I will fire you as a client. He goes, you turn your cell phone off when we're in the room together.
Showing 141–160 of 360 · page 8 of 18
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