Dave Michels

speaker

478 appearances 1 recordings 1 series first heard Jan 2026 last heard 21 Jan

Dave Michels’s voice in public audio — every appearance, attributed to the second.

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Recordings per month over the last 12 months — 1 in all, peaking in Jan 2026 with 1.

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Leapfrog CX Strategies · Vasili Triant, CEO of UJET.CX · 21 Jan 2026 podcast

Uh what are customers really trying to do beyond save a few bucks on a on a on a human?

Uh what's the next what's the end game here, you think, in the next, you know, few years?

Yeah.

Now you're CEO, so you've got to manage not only your product and portfolio, but you've also got to manage a company.

And so

How much is AI disrupting?

You as a

CEO.

I mean I uh your feature velocity, the way you create code, your uh the way you get customer feedback, et cetera.

Yeah.

And and because you're so close to Google, I assume you're running Gemini on everything internally and you're running uh the Google Suite on everything.

So in some ways, Google's kind of made a decision to bore you, which in this case may not be a bad decision.

All right, uh all right, let me wrap this up.

Uh Vasily, I can't thank you enough for uh all the time you've given us.

Uh some really uh from the heart answers.

I'm I guess uh it's just been uh such an engaging conversation.

Um and uh I wish you so much luck.

It's been so fun watching you, Jack Crow, and uh I'm so excited uh about

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