Dileep Thazhmon

speaker
552 appearances 2 recordings 2 series first heard Jan 2025 last heard 28 May

Dileep Thazhmon’s voice in public audio — every appearance, attributed to the second.

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recordings per month · last 12 months
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Recordings per month over the last 12 months — 1 in all, peaking in May 2026 with 1.

Appearances

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So that's the positive side of having all these things.
But it's really hard.
It's really hard.
And you need a team.
That's what they're doing.
And we go country by country.
And even now, I would say we probably need to get four or five more licenses in the regions we're in to get to the stage that we want to get to.
So it's funny because we started with a little bit of doing everything for everybody.
And then, you know, 2023 was kind of the year that forced focus.
And we were realizing that we were just not making that much money in terms of revenue from smaller businesses.
And we needed the same support for them.
And we're a very lean company.
We have less people today than we did two years ago.
And our revenue has grown about 10x.
And so what I'm trying to get to is we're not built
to sustain 10,000 small businesses.
That's just not our model.
What we're built for is these real mid-market enterprise companies that we sell one product to and then we cross-sell six others and we increase the retention, we increase the gross profit that we have with these companies.
And so it was a little bit of we did everything and then we made this really hard decision in 23 to say, okay, which is the audience that really resonates with the product and what's the product we're looking to build?
And at that point, we did have to make the hard call to debank
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