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Henry Schuck

👤 Person
348 total appearances

Appearances Over Time

Podcast Appearances

The Neuron: AI Explained
How ZoomInfo's CEO Rewired a 3,500-Person Company to Be AI-First with Henry Schuck

blog content to enablement content, we can build agents for each part of that.

The Neuron: AI Explained
How ZoomInfo's CEO Rewired a 3,500-Person Company to Be AI-First with Henry Schuck

And so instead of having 26 product managers, product marketing managers, who are taking information from the product manager, translating it in eight different ways,

The Neuron: AI Explained
How ZoomInfo's CEO Rewired a 3,500-Person Company to Be AI-First with Henry Schuck

Let's rethink that whole workflow.

The Neuron: AI Explained
How ZoomInfo's CEO Rewired a 3,500-Person Company to Be AI-First with Henry Schuck

And let's say product manager, you take all of the communications you've had about this product, every call you've had about this product, everything you've written about this product.

The Neuron: AI Explained
How ZoomInfo's CEO Rewired a 3,500-Person Company to Be AI-First with Henry Schuck

We're going to take that and we're going to create multiple agents that take that content and translate it into website content, translate it into release notes, translate it into enablement content.

The Neuron: AI Explained
How ZoomInfo's CEO Rewired a 3,500-Person Company to Be AI-First with Henry Schuck

And then we don't have to have a 26 person team.

The Neuron: AI Explained
How ZoomInfo's CEO Rewired a 3,500-Person Company to Be AI-First with Henry Schuck

We can have two

The Neuron: AI Explained
How ZoomInfo's CEO Rewired a 3,500-Person Company to Be AI-First with Henry Schuck

product marketing managers who are focused on automating and improving the agents along the way to get a better output.

The Neuron: AI Explained
How ZoomInfo's CEO Rewired a 3,500-Person Company to Be AI-First with Henry Schuck

The closer you are to the raw data, the higher fidelity the output is gonna be.

The Neuron: AI Explained
How ZoomInfo's CEO Rewired a 3,500-Person Company to Be AI-First with Henry Schuck

And so what we've done is, in the middle, when you write for the website,

The Neuron: AI Explained
How ZoomInfo's CEO Rewired a 3,500-Person Company to Be AI-First with Henry Schuck

it's a different voice than when you write for a Gartner analyst report or write for enablement.

The Neuron: AI Explained
How ZoomInfo's CEO Rewired a 3,500-Person Company to Be AI-First with Henry Schuck

And so we've created agents that we're constantly tuning to understand our tone, our voice, how we talk on the website, how we talk to our customers, how we talk in release notes, how we talk to a Gartner analyst.

The Neuron: AI Explained
How ZoomInfo's CEO Rewired a 3,500-Person Company to Be AI-First with Henry Schuck

And so now when we get that content from the product manager,

The Neuron: AI Explained
How ZoomInfo's CEO Rewired a 3,500-Person Company to Be AI-First with Henry Schuck

We're delivering better output faster to the end, to down the line constituencies.

The Neuron: AI Explained
How ZoomInfo's CEO Rewired a 3,500-Person Company to Be AI-First with Henry Schuck

And we've taken that team from 26 to two.

The Neuron: AI Explained
How ZoomInfo's CEO Rewired a 3,500-Person Company to Be AI-First with Henry Schuck

And I think there are probably other, I know that there are other opportunities across our business where that's happening as well.

The Neuron: AI Explained
How ZoomInfo's CEO Rewired a 3,500-Person Company to Be AI-First with Henry Schuck

And as agent technology gets more and more advanced, you know, if I have one of my executives told me his team asked him this question and said, like, should I be concerned about my job?

The Neuron: AI Explained
How ZoomInfo's CEO Rewired a 3,500-Person Company to Be AI-First with Henry Schuck

And he said, look, if ever there is a job that takes French fries from the fryer and lifts them up and put them over into another bin and sprinkle salt on them, I promise you someone is trying to build a robotic arm to do that action.

The Neuron: AI Explained
How ZoomInfo's CEO Rewired a 3,500-Person Company to Be AI-First with Henry Schuck

And so if you're in a position that's just moving information from one place to another place and sprinkling a little something on it, someone is going to try to replace that job and automate it.

The Neuron: AI Explained
How ZoomInfo's CEO Rewired a 3,500-Person Company to Be AI-First with Henry Schuck

And I think there are a number of areas around every business that historically relied on people to move information from one