John Hardy

speaker
259 appearances 2 recordings 2 series first heard Jun 2026 last heard 1 Jul

John Hardy’s voice in public audio — every appearance, attributed to the second.

Trend

recordings per month · last 12 months
1 · Jul OctJan 26AprJulnow

Recordings per month over the last 12 months — 2 in all, peaking in Jul 2026 with 1.

Appearances

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Are you offering financing?
Are you offering the ability to talk about promotions, those types of things when they go through this?
So really looking at your KPIs specifically and what you're trying to measure against to get the first things first, which could be, number one, again, not to be overly redundant, but absolutely you've got to get your conversion rate done.
And then also looking at your basket size from where you're at and where you're going.
That is probably the most underrated opportunity within any business.
So the best way to give that is your net promoter of how people view your company.
And that is where you would say, um, if you're out there as, as Tommy Mello or as a business owner saying, Hey, come work for me.
And you have people that are, um,
looking and interested in being there and you show up to get an interview, you show up to see what the job site looks like, and those people are complete duds.
They have a frown on their face.
They don't look in the eye.
They have low energy, if you will.
That sends a message.
And so when you don't have the right people representing you and your brand and your business, you're sending one way or another a message that your business represents.
And so that net promoter score is
of really trying to find out how you hire is critically important to the growth and success of all your business.
The hedge is off that.
Well, somebody that's not willing to take coachability feedback.
The first thing I find whenever I'm talking to either a new member or an existing member is just really trying to find out, you know, I'll give you a good example.
My team doesn't execute well.
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