Leila Hormozi
speaker
5,625 appearances
14 recordings
5 series
first heard Feb 2025
last heard 19 Aug
Leila Hormozi’s voice in public audio — every appearance, attributed to the second.
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recordings per month · last 12 monthsRecordings per month over the last 12 months — 13 in all, peaking in Jul 2026 with 7.
Appearances
So if I have somebody I'm hiring for director of customer success, and I need them to reduce churn for a customer base, I'm going to say, tell me about a time that you reduced churn.
How much did you reduce it by?
And how did you go about doing that?
And you can tell when someone's answering those questions, if somebody doesn't know how to do that and you have any, you know, as a CEO, of course, like I feel like I have to have knowledge of every department.
Like I have enough to know if somebody's bullshitting me or if like the answer they're giving is, you know, mediocre.
What I'm looking for most of the time is that I learn something from that interview, right?
One, I want to feel like the values are true to them.
The other side of the experiential piece in the education is I want to feel like they're able to teach me something on the interview.
And so I leave being better for it.
Does that make sense?
I believe that.
If you are truly a people-first company, if you really believe that your employees and your team are the most important to the business, which I would argue in any sense the way they are, they are the business, then you would think that the CEO would show with the most valuable resource they have, which is time, not money, time, how important those people are to them.
And I don't think there's a more important way or a more...
impressive way than having the last interview.
And basically what I do on that interview is I show them that I'm not just here for you with this job, but you as a person, which is what are your personal goals?
Do they align with the opportunity that we have within this business?
And that's what I'm trying to figure out.
And so I come on there and I want to set the tone for what their relationship is going to be like with us and be like with the business, which is it's not you're just a number here.
It's not this.
It's person first, human first.
Showing 2861–2880 of 5,625 · page 144 of 282
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