Mark Burgess
speaker
1,431 appearances
6 recordings
1 series
first heard Jun 2026
last heard 14 Aug
Mark Burgess’s voice in public audio — every appearance, attributed to the second.
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recordings per month · last 12 monthsRecordings per month over the last 12 months — 6 in all, peaking in Jun 2026 with 3.
Appearances
And I guess...
You must come up against the objection of, well, actually, I'll say you must come up against the objection.
Do you actively try to get more estate agents now that it's a business or do you still just, I don't know, we just work with people that we know that contact us?
Do you go out and try and win business?
So then if an estate agent was to say, yeah, you know, it's just that bit that you're talking about, the chocolates and the flowers and the thanks so much is like a part of the customer experience, if you like.
And we want that customer experience like in our team.
Yeah.
How do you overcome that?
How do you see AI affecting it all?
Like you say, it's just when you're posed the question, are you happy to sign a reservation agreement, you can start to filter out the people that are and aren't at that point rather than waiting until we get six months down the line.
Okay, so in your mind, what does, can you talk me through like what does a sale that
I mean, you know, we've got the obvious, right?
There's a cash buyer and, like, there's no chain and all that sort of thing.
But what does a nightmare, like, sale look like when it lands on your desk?
Other than the fact that, like, you know, maybe there's, like, 48 people in the chain.
Yeah.
Like, something that could have easily been avoided.
Like, a nightmare sale that lands on your desk and you just think, like...
this is destined for problems.
Versus one that lands on your desk and you think, happy days.
Showing 281–300 of 1,431 · page 15 of 72
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