Mike Matalone
speaker
629 appearances
1 recordings
1 series
first heard Jun 2026
last heard 24 Jun
Mike Matalone’s voice in public audio — every appearance, attributed to the second.
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recordings per month · last 12 monthsRecordings per month over the last 12 months — 1 in all, peaking in Jun 2026 with 1.
Appearances
And by the way, that kind of leads me to another mistake that people make too, Tommy, is that
Managers are typically very bad at defining success for their employees.
You want everyone to succeed, but if you can't define what success looks like in each role, how are you going to even know if you've got that person sitting in front of you?
Or then once they're your employees and they don't have defined success measures, how do they know if they're being successful?
And I like to say it's like asking your employees to win a race, but not telling them where the finish line is.
Right.
So part of it, whether it's hiring or existing employees, one of the first things to focus on is define success in their role.
Salespeople, we usually do a pretty good job with in home improvement, right?
Because we give them specific goals, daily, weekly, close ratios, et cetera.
But, you know, are you doing that for every other employee?
Yeah.
And there's measures for everything.
But even like bringing on a new employee, you know, we say, hey, here's our mission, vision and values.
Are we talked about it in the interview process?
How important that is.
Here's day one.
We're teaching you what they are.
By the way, you need to learn these.
Commit them to memory by the end of your first week.
I'm going to come out and ask you, hey, what's our mission statement or what's our core values?
Showing 521–540 of 629 · page 27 of 32
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