Mike Matalone

speaker

629 appearances 1 recordings 1 series first heard Jun 2026 last heard 24 Jun

Mike Matalone’s voice in public audio — every appearance, attributed to the second.

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recordings per month · last 12 months

Recordings per month over the last 12 months — 1 in all, peaking in Jun 2026 with 1.

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The Home Service Expert Podcast · Your Hiring Strategy Is Setting You Up to Fail Before Day One | Mike Matalone · 24 Jun 2026 podcast

Right.

You need to know those by the end of your first week.

But again, they're only going to know it if they're simple.

So if they're too complicated, that's an unrealistic expectation.

But then it's like, you know, in the first month, you got to learn these things.

In the first 90 days, you got to accomplish these things.

Every 90 days, you're going to accomplish these things.

The more clear that a manager can make what success looks like for their employees, their ability to achieve it goes up by 50%.

The other 50% is the grit and willingness that they're willing to put in to work hard to make it happen.

Yeah, so definitely owners, but any manager in an organization.

So anybody who's either responsible for hiring and training, or if you're in a support role for those people that are hiring and training, that's who the book was intended for.

And I wrote the second edition to be more like a workshop manual.

So our talent mastery program we have, by the way, it's a 90-day program, like everything we do is 90 days.

So it's designed to help implement the XP3 talent system in 90 days to give your company, teach them how to hire better, things we were talking about, how to onboard and achieve that wow experience in the first couple of days.

And then how do you tap into the discretionary effort and keep those people producing at a higher level, the retention piece.

So I wrote the second book as a workshop manual.

So what we did is we created a whole learning management system that has, you know, maybe I think there are 17, 18 videos that are five to 10 minutes each.

They're short.

So it might be like on how to conduct a great interview.

So we'll say, hey, watch this seven minute video on how to conduct great interviews, read these couple of pages in the book.

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