Mike Matalone

speaker

629 appearances 1 recordings 1 series first heard Jun 2026 last heard 24 Jun

Mike Matalone’s voice in public audio — every appearance, attributed to the second.

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Recordings per month over the last 12 months — 1 in all, peaking in Jun 2026 with 1.

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The Home Service Expert Podcast · Your Hiring Strategy Is Setting You Up to Fail Before Day One | Mike Matalone · 24 Jun 2026 podcast

Which is, you know, it's very different than being smart.

You can be the smartest guy in the world, but if you're a know-it-all, we can't teach anything.

So you focus your hiring on intelligence to learn, coachability.

And then the third one is the cultural fit.

Because as you know, if you have an established culture, which is key, and if you don't, then that's where you need to start before you hire anybody.

And we'll talk more about that in a minute.

But

But making sure they're a fit to that culture, I don't care, you know, if they were the best of whatever they do, if they're not a fit with your culture, it's not a matter of if, it's a matter of when it's going to fall apart.

So in hiring, that's what we teach.

Focus on those three elements, and then that's where you'll see the results.

So example, at Win Donation, you know, they put their sales reps through the two-week boot camp, teaching them product knowledge and a 10-step call close.

Well, prior to us working with them, they've run about four of the boot camps a year, but they'd only graduate maybe 50% of a class, right?

So just by focusing on the cultural fit, are they smart enough and coachable?

The very first class we did, we hired 17 reps and graduated 16 of them.

And then those 16 reps went on to sell a million and a half in windows in their first month in the field or first six weeks on the job.

And one year later, you know, 15 of them were still around with the company producing at that level.

And again, we didn't do anything with teaching them how to sell or product knowledge.

We taught them how to hire.

We taught them better and then how to train them.

So, and that goes back to BG stuff, right?

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