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Patrick Shaw

๐Ÿ‘ค Speaker
464 total appearances

Appearances Over Time

Podcast Appearances

SaaS Interviews with CEOs, Startups, Founders
Building Culture, Processes and Accountablity as Remote Team.

So you know our team is 70 people.

SaaS Interviews with CEOs, Startups, Founders
Building Culture, Processes and Accountablity as Remote Team.

in nine countries which yes is probably a lot of people at at just over three million in revenue now um but i'll share a little bit of that but 70 people and completely remote and i wouldn't have it any other way i've been i've worked from home my entire life

SaaS Interviews with CEOs, Startups, Founders
Building Culture, Processes and Accountablity as Remote Team.

don't have any interest in having an office, right or wrong.

SaaS Interviews with CEOs, Startups, Founders
Building Culture, Processes and Accountablity as Remote Team.

That's how we're building it.

SaaS Interviews with CEOs, Startups, Founders
Building Culture, Processes and Accountablity as Remote Team.

And so it's required us to do some things differently.

SaaS Interviews with CEOs, Startups, Founders
Building Culture, Processes and Accountablity as Remote Team.

When we first started, we were outsourcing developers in India.

SaaS Interviews with CEOs, Startups, Founders
Building Culture, Processes and Accountablity as Remote Team.

We were doing a little outsourcing in the Philippines, and that didn't work at all.

SaaS Interviews with CEOs, Startups, Founders
Building Culture, Processes and Accountablity as Remote Team.

What did work is hiring directly and building culture.

SaaS Interviews with CEOs, Startups, Founders
Building Culture, Processes and Accountablity as Remote Team.

Last year, we had 3% turnover total, and about the same the year before.

SaaS Interviews with CEOs, Startups, Founders
Building Culture, Processes and Accountablity as Remote Team.

Now, that's probably, frankly...

SaaS Interviews with CEOs, Startups, Founders
Building Culture, Processes and Accountablity as Remote Team.

I mean, we don't count letting people go and the turnover.

SaaS Interviews with CEOs, Startups, Founders
Building Culture, Processes and Accountablity as Remote Team.

And I probably need to do a little bit more of that, frankly.

SaaS Interviews with CEOs, Startups, Founders
Building Culture, Processes and Accountablity as Remote Team.

You know, this idea of, anyway, that's my own problem.

SaaS Interviews with CEOs, Startups, Founders
Building Culture, Processes and Accountablity as Remote Team.

But we built really good culture.

SaaS Interviews with CEOs, Startups, Founders
Building Culture, Processes and Accountablity as Remote Team.

So just so you know what we do, in short, just in case you ever run into this kind of customer, if any enterprise or leader has a

SaaS Interviews with CEOs, Startups, Founders
Building Culture, Processes and Accountablity as Remote Team.

field-driven sales organization.

SaaS Interviews with CEOs, Startups, Founders
Building Culture, Processes and Accountablity as Remote Team.

We gamify prospecting and follow-up.

SaaS Interviews with CEOs, Startups, Founders
Building Culture, Processes and Accountablity as Remote Team.

So through a mobile app, primarily first, right?

SaaS Interviews with CEOs, Startups, Founders
Building Culture, Processes and Accountablity as Remote Team.

We drive the lead measure.

SaaS Interviews with CEOs, Startups, Founders
Building Culture, Processes and Accountablity as Remote Team.

So prospecting and follow-up.