Paul Mencel

speaker

2,431 appearances 11 recordings 1 series first heard May 2026 last heard 10 Aug

Paul Mencel’s voice in public audio — every appearance, attributed to the second.

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recordings per month · last 12 months

Recordings per month over the last 12 months — 11 in all, peaking in Jul 2026 with 4.

Appearances

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The Handcrafted Podcast: The Business of making things · Craft Every Step of the Way · 27 Jul 2026 podcast

They don't even know, they don't, they haven't worked with us yet.

They haven't seen anything from any of us, they haven't visited to any of these four showrooms.

Uh, in fact, it's somebody that's like uh relatively far away as well.

So I don't even know if they're gonna get to visit a showroom.

But just from online presence, he was able to identify my company, which is awesome, as a company that produces quality goods and compared against three or four other companies.

Companies saying, I want to work with you because your perceived quality is much better than the perceived quality of the others.

And I'm sure the other three companies, like again, who I know, would create an amazing, incredible product for them.

I'm sure that it would get delivered, it would be great, he would be super stoked about it.

But the level of trust isn't there because he doesn't see the level of craft from beginning to end.

The other thing I really care about is sort of every conversation also being

top level, top tier.

So how do I do that?

So from a sales conversation, it's a matter of being responsive.

It's a matter of being polite.

It's a matter of being inquisitive.

It's a matter of

listening and learning and asking questions and engaging with the client, right?

If your sales experience from the beginning with these people is, hey, you know, it's gonna be $5,000, buy, see you later, or it takes three, four days for you to get them something, or there's no sort of like design presentation.

There's no, you know, I always talk about I use Loom videos.

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