Robin Sharma
👤 SpeakerAppearances Over Time
Podcast Appearances
Two trips ago when I was in London,
I got out of the hotel and there was this London black cab, but it was like perfect.
It was like the Taj Mahal.
It was like the Taj Mahal of cabs.
It was like the Sistine Chapel ceiling of London cabbies.
What can I behold here?
It was sparkling.
He was even wiping down his tires.
So as we drove to the airport, I asked him about his approach, like deconstruct this.
Why do you do this?
He goes, well, this isn't just a job.
This is for me.
I get to meet people.
This is what I do for a living.
This is my pride.
It has to be done beautifully.
When we got to the airport, he actually goes, here's what I do before every customer gets in.
And I kid you not, he had the spray thing.
It's like wiping all the windows, cleaning the seats.
And he goes, watch this.