Susan Griffin-Black

Thank you so much for having me.

So good to see you, Guy.

Well, when we spoke in 2019, we had a pretty clear growth plan and strategy.

And then, surprise, COVID.

I was on my way to our annual Natural Products Expo trade show in Anaheim.

And

As I was driving there, the trade show was canceled.

And my sister called me, whose partner is an ER doc, and said, everybody's got to come home now.

And I remember it was like a Friday night.

I woke up Saturday morning.

We had a little retail store in downtown Mill Valley.

And people were lined up around the block because they wanted hand sanitizer.

It really was.

Because we'd been around for 25 years, I think people cut us as much slack as they could and we worked together.

It was very relationship-based.

A packaging company that we did maybe $30,000 worth of business prior to COVID.

We were on the hook for $2 million.

Wow.

And I had to link in with the CEO and just explain our story and see if he would give us a promissory note for the next two years and work our way out of that, which they did.

But it was that and dealing with the problem of just...