Zac Dearing

speaker

672 appearances 2 recordings 1 series first heard Feb 2026 last heard 2 Sep

Zac Dearing’s voice in public audio — every appearance, attributed to the second.

Trend

recordings per month · last 12 months

Recordings per month over the last 12 months — 2 in all, peaking in Sep 2026 with 1.

Appearances

newest first · ▶ plays the moment

The Home Service Expert Podcast · How Amazon's Customer Obsession Inspired a Home Service Revolution with Zac Dearing · 2 Feb 2026 podcast

And then that traced back to my time at Amazon, where one of the things that Amazon, one of the core leadership principles is really around customer obsession.

Yeah, I think initially we started from a pain point, right?

Which was my mom and I had this experience and then I've always been pretty curious, right?

I think that's what led to my first business when I was 12, aptly named ZDPCs.

I just assembled computers in my bedroom, like to joke, like,

I'll never have as good of an OpEx business because I didn't pay any rent and my dad took me to go buy the computer part.

So it was a really, really cashflow efficient business.

But I think I've always been curious.

And so what I saw with my mom and my experience was, was it just us or was it the contractors that happened to visit us?

And the thing that I quickly learned spending time with homeowners and contractors across the country was this like really homeowners are being sold to rather than trying to create a shopping experience.

And that was the thing that,

that came out to to us and that there was these are complex purchases and there isn't really a modern solution until we came around that really thought about how do you create a shopping experience and so that's really what we're on a on a mission to do but i think you could trace it back to the same thing that caused me to start the business when i was 12 the same thing that caused me to start this business which is i'm just a very curious person that's the best quality to have

What do you think most homeowners really care about?

Yeah, totally.

It's a great question.

And it's a question that we care a lot about answering.

So we actually commissioned this massive survey of homeowners that have actually bought, right?

And actually shopped in the last 12 months.

And what they care about, and I think the most surprising thing, is typically not price.

69% of homeowners say that price isn't the most important thing.

Showing 321–340 of 672 · page 17 of 34