There is no final destination for how your agency does things, there’s just a current state of being.Tell me if this sounds familiar, you want to improve the way things are done in your agency but you get so over whelmed with the best way to do it. So much so you end up doing nothing. Not only do you NOT build that new system, but your now so distracted by your inability to build that new system you stop focusing on your sales goals. On top of it all you realize you need to start saying no to the wrong prospects to make room for the right ones. Don’t worry, it happens to the best of us. That’s what Joey talks to Troy Thompson from Pinnacle Insurance about today. The importance of viewing your systems, processes and wow factor as a continued work in progress that never fully complete.

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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