Dental Practice Heroes
Episodes
Management and Scaling with Greg Magee
23 May 2022
Contributed by Lukas
Today we talk to an owner with a large practice. We discuss the challenges of communication and presenting a solid brand to your patients so that yo...
DBM - Is now the time to Buy or Sell?
19 May 2022
Contributed by Lukas
Thinking about buying a practice? What about selling yours? Today we talk about the current market and what it means for transitions. Take Contro...
Is this Hill Worth Dying On with Paul Etchison
16 May 2022
Contributed by Lukas
As owners, we often are torn between not managing enough and micromanagement. In this episode, we tell a story about a restaurant, and the parralell...
Giving Permission to your Passions with Tarryn MacCarthy
09 May 2022
Contributed by Lukas
Join us for absolutely incredible episode today. We interview Dr. Tarryn MacCarthy on the pursuit of happiness and the mental traps we often fall in...
DBM - How do I keep my Team Happy, Engaged, and Productive?
05 May 2022
Contributed by Lukas
Today we talk about keeping the team happy during times where it may seem that the grass could be greener in a different career?Take Control of Your P...
Mastering Emotionally Heated Conversations with Paul Etchison
02 May 2022
Contributed by Lukas
In this episode, Dr. Etch explains how he approaches difficult conversations with team members and some tricks and tactics you can use right away to m...
Onboarding Systems that Work with Mark Costes
25 Apr 2022
Contributed by Lukas
Today, we interview the legend that is Mark Costes. We go deep on how to onboard new people, get them trained up, all the while operating within a dif...
DBM - The Front Versus Back Drama. What to do?
21 Apr 2022
Contributed by Lukas
Today we examine the conflict between the front and back and how to address this in your office.Take Control of Your Practice and Your Life We help de...
When we F*** it up with Paul Etchison
18 Apr 2022
Contributed by Lukas
Today, Dr. Etch shares some recent issues at the practice, and some recent personal breakdowns that stemmed from it. Take Control of Your Practice an...
Lessons Learned Going Out of Network with Tom Reed
11 Apr 2022
Contributed by Lukas
Today, we interview someone, who has had the experience of dropping PPO's, only to return to the PPO model, to then drop them again. Dr. Tom Reed...
DBM - Inflation: Rising Costs and Expenses. What to do?
07 Apr 2022
Contributed by Lukas
Everyone is feeling the effect of rising costs and current inflationary pressures on our profession. What can we do about it?Take Control of Your Pr...
Build it Bigger with Paul Etchison
04 Apr 2022
Contributed by Lukas
Today, We share numbers of some other dentists' March. We explore what is possible, and talk about what it takes to get there.Take Control of ...
YES, even you can do a START UP with Chris Green and Taher Dhoon
28 Mar 2022
Contributed by Lukas
Is a start up possible? Where to start? What do I look for? What do I avoid? How do I learn what to do? We answer these questions in today's ...
DBM - How can I Empower my Leads and Get Out of the Way?
24 Mar 2022
Contributed by Lukas
We all want leads that invested in the goals of the practice, but we often don't give them the autonomy they need. How can we do this?Take Cont...
Handling Upset Patients with Paul Etchison
21 Mar 2022
Contributed by Lukas
How do we deal with upset patients? Its one of the hardest things we do. Are people expectations off? What's going on and what can we do about ...
Optimizing in the New Dental Landscape with Kiera Dent
14 Mar 2022
Contributed by Lukas
We are entering a new era of dentistry, and we have to adapt. How do we handle the labor shortage, rising costs, and lowering fees? In this episod...
DBM - What Tasks can I Outsource the Easiest?
10 Mar 2022
Contributed by Lukas
What can we outsource to increase efficiency and Alleviate Strain on the Team?Take Control of Your Practice and Your Life We help dentists take more t...
Our Factory Default is Happiness with Paul Etchison
07 Mar 2022
Contributed by Lukas
Today, Dr. Etch discusses an idea found in the book, The Inside Out Revolution by Michael Niell and how the ideas are changing his thought process. T...
Membership Plans, Retention, and Better Service with Dr. Chris Phelps and Dr. Drew Byrnes
28 Feb 2022
Contributed by Lukas
Membership plans are simple, but also complex. In this episode, our guests break down what it is, how it's done, and why it's the best thi...
DBM - How do I Retain Staff in the Current Labor Market?
24 Feb 2022
Contributed by Lukas
The "Great Resignation"...what are we to do as practice owners?Take Control of Your Practice and Your Life We help dentists take more time o...
Anxiety and Predicting the Future with Paul Etchison
21 Feb 2022
Contributed by Lukas
In this episode, Dr. Etch shares a personal struggle of his, how it affects him, and what he is doing about it. Take Control of Your Practice and You...
Implants: Full Arch Efficiency and Profitability with Mike Tran
14 Feb 2022
Contributed by Lukas
In this episode, we interview one of the leaders on the forefront of using digital workflow to maximize the efficiency of full arch implant cases. W...
DBM - How do I reduce patient NO-SHOWS?
10 Feb 2022
Contributed by Lukas
We've done everything to get ready for our new patient, but then, they don't show up. How can we minimize this in our offices?Take Control o...
Accountability Conversations when Expectations aren't Met with Paul Etchison
07 Feb 2022
Contributed by Lukas
We all hate those difficult converstations around unmet expectations. Does your practice have a culture lacking accountability? In this episode, D...
EOS and Systemization in Management with Anthony Do
31 Jan 2022
Contributed by Lukas
Dr. Anthony Do shares how he uses principles, organization, and EOS to manage his growing startup as they expand from 7 to 14 op's. Use the sam...
DBM - How do I DEFINE MY BRAND and Express it to my Team?
27 Jan 2022
Contributed by Lukas
Why doesn't anyone know what to do when things happen? In this episode, we discuss how to define this and express it to your team.Take Control of...
Overwhelm, Anxiety, and Delegation with Paul Etchison
24 Jan 2022
Contributed by Lukas
Overwhelm is the feeling that things are coming in too fast to process them effectively, leading to anxiety. In this episode, Dr. Etch explains how ...
Communication that GETS the TREATMENT BOOKED with Chris Bowman
17 Jan 2022
Contributed by Lukas
We put so much effort into educating our patients, but they still don't follow through with treatment. What are we doing wrong? How can we become...
DBM - How do I accurately track my expenses to MAXIMIZE my PROFIT?
13 Jan 2022
Contributed by Lukas
In this episode we talk about items and expenses on the Profit and Loss and how the best way to maximize profit.Take Control of Your Practice and Your...
Everyday is an Experiment with Paul Etchison
10 Jan 2022
Contributed by Lukas
More issues at the front desk at the office. Today, Etch shares the recent breakdowns and the experiments that may or may not save the day!Take Contro...
Your BEST LIFE this Year with Ellen Broen
03 Jan 2022
Contributed by Lukas
For this New Year's special, Etch interviews his life coach, Ellen, on the common obstacles that we face as dentists that prevent us from having ...
DBM - What is the Most Effective Presentation Tips for Case Acceptance?
30 Dec 2021
Contributed by Lukas
Today we discuss the ABSOLUTE MOST EFFECTIVE method to get CASE ACCEPTANCE!Take Control of Your Practice and Your Life We help dentists take more time...
The Evolution of Your Dental Practice with Paul Etchison
27 Dec 2021
Contributed by Lukas
In this episode, Dr. Etch reviews how his practice has evolved over the past ten years, and what are the 3 major lessons he has learned. A great episo...
Create your BEST PRACTICE with Marc Silber
20 Dec 2021
Contributed by Lukas
Creativity is what makes us entrepreneurs. We love to CREATE! In this episode, we are joined by Marc Silber to discuss how to use creativity to create...
DBM - Is Dentistry still a GOOD IDEA?
16 Dec 2021
Contributed by Lukas
Is the profession of dentistry still viable and rewarding given today's climate?Take Control of Your Practice and Your Life We help dentists take...
The BRAND PROMISES with Paul Etchison
13 Dec 2021
Contributed by Lukas
When the team is inconsistent, the brand and practice suffers. What are your Brand Promises that you are making to your patients? In this episode, Dr....
6 Op Start up to 18 Op Multidoc with Kwansoo Lee
06 Dec 2021
Contributed by Lukas
Today, we have a dentist absolutely crushing it out in Washington! He shares how he grew his startup and took a big leap to expand to much larger faci...
DBM - Do LOOKS MATTER? Is a Practice Facelift Worth it?
02 Dec 2021
Contributed by Lukas
Do we really need to update our practices? Does it even matter? Take Control of Your Practice and Your Life We help dentists take more time off while...
Hiring People and Growing the Team with Paul Etchison
29 Nov 2021
Contributed by Lukas
We are always hesitant to take on additional team members, but if we look at it as an investment in human capital, it makes our decision easier.Take C...
Buccal Pits, Shits, and GROWING a STARTUP with Trent McCord
22 Nov 2021
Contributed by Lukas
A wildly entertaining and informative episode on how to grow and manage your practice. You are not going to want to miss this one!Use the same marketi...
DBM - What should I Focus on with my Hygiene Department?
18 Nov 2021
Contributed by Lukas
Today, we discuss the big things you need to focus on with your hygienists.Take Control of Your Practice and Your Life We help dentists take more time...
Staying Above the NOISE with Paul Etchison
15 Nov 2021
Contributed by Lukas
We all want to get away from all the little things that go on at our practice, but it is challenging as the leader. It's hard to be present when ...
All things Acquisitions with Addison Killeen
08 Nov 2021
Contributed by Lukas
Thinking about an acquisition? Dr. Addison Killeen joins us today to discuss what to look for as well as what to look out for.Use the same marketing c...
DBM - How do I have Less Chaotic Days?
04 Nov 2021
Contributed by Lukas
Our time at the practice as well as at home can be chaotic...How do we reduce the chaos?Take Control of Your Practice and Your Life We help dentists t...
Keeping WORK at WORK with Paul Etchison
01 Nov 2021
Contributed by Lukas
We all take work home with us which affects our ability to be present. in this episode, Dr. Etch discusses something that happened recently at the pra...
EXPANDING to 15 OP's with Colin Lathrop
25 Oct 2021
Contributed by Lukas
Ever thought you might want to expand to a larger single location. In this episode, we talk with Colin Lathrop who did just that. He gives us some ins...
DBM - How do I IMPLEMENT AND FOLLOW THROUGH?
21 Oct 2021
Contributed by Lukas
One of the hardest parts of implementation is the follow through. Today we discuss how to stay on top of your goals to make sure they get completed.Ta...
Stop Saving, SPEND IT ALL with Paul Etchison
18 Oct 2021
Contributed by Lukas
Is our ambition to save keeping us from enjoying life now? Do you ever wonder when it will be your turn to relax and live your best life? In this epis...
The FOUNDATION to PRACTICE TRANSFORMATION with Katherine Eitel Belt
11 Oct 2021
Contributed by Lukas
If you are wondering why you and your team are frustrated with the practice, then this is the episode for you. Katherine Eitel Belt, a communication e...
DBM - What's the next step to GROWING MY PRACTICE?
07 Oct 2021
Contributed by Lukas
With so much that can be done, how do we know what's most important when trying to grow our practice?Take Control of Your Practice and Your Life ...
STOP DOING THAT SHIT!!! With Paul Etchison
04 Oct 2021
Contributed by Lukas
If you are doing any of these three things...You need to stop immediately. In this episode, Dr. Etch shares some mistakes and how you should be handli...
Integrity and BEING a KING with Jeff Buske
27 Sep 2021
Contributed by Lukas
Do you ever question why you do what you do? What are the stresses of being a dentist doing to your life? Is it worth it? If you have ever wondered if...
DBM - To Bonus or Not to Bonus?
23 Sep 2021
Contributed by Lukas
Should I have an incentive system? Today we discuss both sides.Take Control of Your Practice and Your Life We help dentists take more time off while m...
UNREST at the FRONT DESK with Paul Etchison
20 Sep 2021
Contributed by Lukas
We all screw up and mistakes...Today, Dr. Etch discussed the issues and recent blowups at the Front Desk of his Practice and how they were handled.Tak...
It's not always about NEW PATIENTS, It's about the EXPERIENCE with Sean Crabtree
13 Sep 2021
Contributed by Lukas
With so much focus on New Patient Aquisition, what if we turned our energy towards our experience with the new patient flow we already have?Use the sa...
DBM - How do I Take Time Off and Not Worry about the Practice?
09 Sep 2021
Contributed by Lukas
We all want more time off, but it can be hard to shut off the thoughts about the practice when we are trying to relax. Today we discuss how to take ti...
Doctor Mini-NoNuts and Treatment Barriers with Paul Etchison
06 Sep 2021
Contributed by Lukas
Today, Dr. Etch shares a personal experience which really solidified the need to reduce barriers to our patients saying YES to our recommendations.Tak...
We DROPPED DELTA and LIVED to tell with Chad Johnson
30 Aug 2021
Contributed by Lukas
Chad Johnson updates us on his experience going FFS and dropping delta. We discuss the benefits and the challenges.Use the same marketing company as D...
DBM - Why does my Practice NEED Leads and What does that Look Like?
26 Aug 2021
Contributed by Lukas
Etch and Justin talk about how leads work at their practice and what lead meetings look like.If you are ready to take your practice to the next level,...
Dances and Secret Handshakes with Paul Etchison
23 Aug 2021
Contributed by Lukas
Remember how awesome it was to have a secret handshake when you were growing up? Why was it so cool? What did it feel like? How do we incorporate that...
Creating the BIG CASE PRACTICE with Taher Dhoon and Dan Briskie
16 Aug 2021
Contributed by Lukas
Have you ever wanted to do more large implant cases? Do you know how to present them and hence, provide this life changing treatment? You don't w...
DBM - LETTING PEOPLE GO...How do I know it's time?
12 Aug 2021
Contributed by Lukas
Etch and Justin discuss how to know when it's time to let someone go.If you are ready to take your practice to the next level, Dental Business Tr...
Get your FOCUS where it BELONGS with Paul Etchison
09 Aug 2021
Contributed by Lukas
Dr. Etch updates everyone on what his summer has been like and discloses what he feels to be the most important thing to focus on when running your pr...
Multipractice, Mergers, and the NEXT RIGHT THING with Summer Kassmel
02 Aug 2021
Contributed by Lukas
Sometimes you just have to do what is necessary to grow the business. In this episode, we interview an absolutely brilliant Doctor about her path to b...
Farewell for now...with Paul Etchison
07 Jun 2021
Contributed by Lukas
I have decided to put the podcast on pause a little for this summer. Thank you to all the listeners and everyone for their support these past 3 years....
Entrepreneurship - Running the Practice WITHOUT the Dentistry with George Hariri
31 May 2021
Contributed by Lukas
In this episode, we talk to George Hariri, who runs his dental practices without doing any dentistry. We discuss entrepreneurship, delegating, and wha...
DBM - How Can I Create and Maintain Great Culture?
27 May 2021
Contributed by Lukas
Etch and Justin discuss where culture comes from, how to create it, and how to ruin it.If you are ready to take your practice to the next level, Denta...
Abundance and Growth with Paul Etchison
24 May 2021
Contributed by Lukas
Are we looking at growth through the incorrect lens. We need a paradigm shift in our thinking. If we want to grow, we need to think abundance. Dr. Etc...
Enjoying Dentistry Again with Eric Block
17 May 2021
Contributed by Lukas
In this episode, we talk about burnout, therapy, and the stresses of dentistry and what to do about them.If you are ready to take your practice to the...
DBM - How Long should NP Appointments be and Where should they be Seen?
13 May 2021
Contributed by Lukas
Paul and Justin discuss appointment length, and should new patients come through hygiene or on the doctor side. If you are ready to take your practic...
My Hacks for GSD with Paul Etchison
10 May 2021
Contributed by Lukas
Dr. Etch discusses how he uses multiple techniques and apps to keep organized and get things done in the most efficient way possible while maintaining...
Structure is the Foundation with Stephen Markowitz
03 May 2021
Contributed by Lukas
Today we talk to multipractice owner, Dr. Stephen Markowitz about his recent acquisition and how he eases the transition and his process for growing t...
Begin with the NOW in Mind with Paul Etchison
29 Apr 2021
Contributed by Lukas
We are always told to begin with the end in mind, but is is realistic? In this episode, Dr. Etch explains how beginning with the present, will allow u...
What are your Commitments? with Paul Etchison
26 Apr 2021
Contributed by Lukas
In this episode, Dr. Etch shares his associate predicament and vacancy and how he worked through the issue to find a solution.Take Control of Your Pra...
Switch it to SOLVE IT with Melinda Heryford
19 Apr 2021
Contributed by Lukas
This episode is about destressing your practice and making your life easier. You are not going to want to miss this one!Melinda's site: www.pract...
DBM - Is it better to have one 5M dollar office or Five 1M dollar offices?
15 Apr 2021
Contributed by Lukas
In this episode we discuss the difference between multiple small locations and one single large location.--------------If you are ready to take your p...
How to Talk: Marginal Ridge Fractures with Paul Etchison
12 Apr 2021
Contributed by Lukas
In this episode, Etch explains how he explains marginal ridge fractures and discusses treatment with his patients so that they are informed and motiva...
Vulnerability and Establishing the Legacy with Angela Davis Sullivan
05 Apr 2021
Contributed by Lukas
In this episode, we discuss strategies for leadership, promoting the right culture in your practice, and all round how to run a better business.If you...
DBM - I want to CUT BACK, but I don't make enough as is.
01 Apr 2021
Contributed by Lukas
Everyone wishes they could work less, but it's hard when we already don't feel like we have enough. What can we do?---------------If you are...
So You Want TEAM LEADS? with Paul Etchison
29 Mar 2021
Contributed by Lukas
We all want more help at the practice from our team. What if there was predictable way to establish other leaders at the office so that we could get t...
Get the Office Off the "Ground" with Michael Arias
22 Mar 2021
Contributed by Lukas
In this super entertaining episode, we talk about how to get more new patients as well as life lessons learned along the way. Michael is a great sto...
DBM - My Team gets Defensive When I Correct Them
18 Mar 2021
Contributed by Lukas
Is your team ever defensive when you try to correct them or suggest a different approach? In this episode, Etch and Justin talk about why and what to ...
So You Want an Associate with Paul Etchison
15 Mar 2021
Contributed by Lukas
We've all heard the horror stories, so why would anyone want an associate? Today, Dr. Etch is going to change your mind as he goes through the be...
LOVE YOUR JOB Because that's what Z would do with Ric Zambito
08 Mar 2021
Contributed by Lukas
In this episode, we talk to someone who truly loves the people he works with and loves what he does. Dr. Ric Zambito shares the tricks and tactics tha...
Build your Wings on the Way Down with Paul Etchison and a Special Guest
01 Mar 2021
Contributed by Lukas
In this episode, we talk about fear and have a short interview with someone very special. ;)-----------------------If you are ready to take your pract...
Word Of Mouth is the Sound of an Empty Office with Mitchell Joseph
22 Feb 2021
Contributed by Lukas
Today we are joined by Dr. Mitchell Josephs whos shares some of the marketing techniques he has used to grow his cosmetic practice in Palm Beach.Use t...
DBM - What Training does my Front End Team Need the most?
18 Feb 2021
Contributed by Lukas
The front end team is so important, yet so undertrained in most offices. What kind of training should you the provider be providing them? If you are ...
One Great Investment with Paul Etchison
15 Feb 2021
Contributed by Lukas
What are the best investments you have ever made? In this episode, Dr. Etch talks about his, and it's not about money...-----------------If you a...
Case Agreement instead of Case Acceptance with Susan Leckowicz
08 Feb 2021
Contributed by Lukas
Accepting something feeling different than agreeing with it. How do we get our patients to agree with our recommendations instead of just accepting th...
DBM - Should I bring on a Partner?
04 Feb 2021
Contributed by Lukas
Are partnerships worth it? What should we consider when we think we might want to bring on a partner to our offices? If you are ready to take your pr...
Stay in the Realm of Possibility with Paul Etchison
01 Feb 2021
Contributed by Lukas
We are so quick to shut down our best life because of excuses and negativity. What if we could have it all exactly how we wanted it? In this episode, ...
DUMB Things that SMART Dentists Do with Richard Madow
25 Jan 2021
Contributed by Lukas
Dentists sure are smart, but at the same time we can do some pretty dumb things. In this episode, Dr. Richard Madow explains the top few and what to d...
DBM - How Can I PRODUCE MORE in LESS TIME?
21 Jan 2021
Contributed by Lukas
Producing more allows us to make more money and take more time off. How do we do it? If you are ready to take your practice to the next level, Dental...
Stop Projecting and Start Closing More Cases with Paul Etchison
18 Jan 2021
Contributed by Lukas
When we present, we often project our own views and insecurities about money onto the patient. This doesn't allow our patients to say yes to our ...
The SIX STAR Patient Experience with David Eshom
11 Jan 2021
Contributed by Lukas
In this episode, we interview Dr. David Eshom, a Fee For Service San Diego Dentist. We discuss patient experience and providing the level of service t...
DBM - What is EBITDA and Why Does it Matter?
07 Jan 2021
Contributed by Lukas
Etch and Justin discuss what EBITDA means and what it means for you as a practice owner. If you are ready to take your practice to the next level, De...
JUMPSTART your practice this year by BECOMING MARKETABLE with Paul Etchison
04 Jan 2021
Contributed by Lukas
Why isn't your marketing bringing in the amount of new patients you would like? Chances are it's because of one of the reasons discussed in ...
Zero Turnover LEADERSHIP with Paul Etchison
28 Dec 2020
Contributed by Lukas
In this episode, we play the audio from a recent webinar presented by Dr. Etch. He explains how to be a leader so that your team follows, is engaged, ...
What can I do while in Dental School to get myself ready for Private Practice?
24 Dec 2020
Contributed by Lukas
You want to set yourself up for success, so what can you do to better prepare yourself for real world dentistry while you are in dental school? We ans...
The BIG NEWS REVEALED and Having your Best Year Ever with Paul Etchison
21 Dec 2020
Contributed by Lukas
Dr. Etch finally shares the big news he has been holding off on, what led him to the decision, as well as how he had his best year ever among all the ...