From Family Chaos to a 30-Year Dog Empire

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Living The Red Life 25 min 6 speakers 8 chapters transcribed 2 months ago
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What challenges did the founders face in building their dog training business?

Louise Reynolds 0:00
People think that their dogs know way more than they do. Like they didn't spend the time training them and just expect them to know things. Their expectations are super unrealistic when they get a dog. Dogs simply do what works best to serve their purposes. And what we need to do is make what we want, what they want, Everything's golden.
Trina Eddy 0:19
Trina and Andrea are co-founders of A Canine Experience, a family-run dog training organization focused on obedience, behavior, and competitive dog sports, alongside co-founders Jessica and Autumn.
Ray Gutierrez 0:30
When I watched a dog whisper, is that real?
Andrea Kelley 0:33
The thing about the Dog Whisperer, it did open people's eyes a little bit to understand a little bit more about leadership. We definitely have a little different technique. You know, you can do some stuff quick, make it look good for the cameras, but the longevity of it is a little bit different. They don't show the follow through that has to happen. Like it's not going to happen that quick. And I think some people became very unrealistic thinking that we can just take your dog and fix it like that. And it's like, no, that's just a start.
Rudy Mawer 1:03
My name is Rudy Moore, host of Living the Red Life podcast, and I'm here to change the way you see your life in your earpiece every single week. If you're ready to start living the red life, ditch the blue pill, take the red pill, join me in Wonderland and change your life.
Ray Gutierrez 1:17
Welcome back to another episode of the Living Your Legacy podcast, the red life edition. Parentheses, Mastermind Edition. For Inside Success, I am Ray Gutierrez. Joining me today after quite a quad experience, I have here with me from K9 Experience, Trina Eddy and Andrea Kelly. Is that correct? Yes. Ding, ding, ding. Yay, Ray did the thing. Welcome to the experience. How are you?
Andrea Kelley 1:39
Great.
Ray Gutierrez 1:40
Yeah. How do you feel? Tired?
Andrea Kelley 1:42
Yeah. It's been a long whirlwind of a week.
Ray Gutierrez 1:45
Yeah. Oh, no. Welcome. You are officially graduated from the Mastermind Course of Awesome. You get a shirt. Oh, wait, we're out of shirts? We're out of shirts.

How did leadership impact the success of A Canine Experience?

Ray Gutierrez 1:58
Darn. So you just finished filming your episode for Women in Power. It was quite an adventure because it was a family event. Tell us about what we are going to watch in your episode.
Andrea Kelley 2:11
What are we going to watch?
Ray Gutierrez 2:12
What are we going to experience? What did you all talk about?
Andrea Kelley 2:14
I mean, it's a family business. There's always, you know. problems and good things. We all work together, but you're just going to see us talk about our journey through the years of the business. We're getting ready to celebrate 30 years in the business. Next week, when we get back, we're doing a big celebration. So 30 years. Yeah, 30 years of business. So it's been great. And family, family-owned and ran business. So it's been, yeah, you'll see us talk about our journeys.
Ray Gutierrez 2:46
Right on. So Trina, when you hear 30 years, what goes on through your mind? Do you have the entire relapse of the 30 years just bam?
Louise Reynolds 2:53
It's impossible. I'm only 25.
Ray Gutierrez 2:55
Oh, right on. You're also a time traveler. Hell yeah. Right on.
Louise Reynolds 2:59
No, it's amazing. We've been through a lot to get here. It hasn't always been easy. We have a great family, great family support. My mom gave us a great start to it, but that doesn't mean it's been any less difficult because things come up and you have to adapt. We have, and here we are.
Ray Gutierrez 3:20
That has definitely been the lesson of today's adapting. But you've got furry friends, furry angels that are essentially an extension of our souls. And would you like to introduce who's here whining?
Andrea Kelley 3:35
This is Tonks. She is a four-year-old chocolate lab that service dog and training for one of our wonderful clients.
Jessica Baer 3:42
Yep.
Andrea Kelley 3:42
And so when we have this opportunity to fly out here, I told the owner, I said, that way we can do a practice flight and really immerse her in service dog life.

What strategies helped the business survive economic downturns?

Andrea Kelley 3:52
And it's really been great because it's helping us figure out some of the things we need to go back and tweak and kind of firm up a little bit with her. But overall, she's been doing fantastic.
Ray Gutierrez 4:02
Can you for folks that are watching or listening, just talk to me like a five year old service dog.
Andrea Kelley 4:08
So service dog, animal helping a person with a disability by tasking.

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