08. Setting Boundaries And Rules With Your Customers And Employees By Owning Your Relationship

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Recorded26 Mar 2024

Publisheranchor.fm ↗

Handlerec:11218601

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Do your customers call you, text you, WhatsApp you and email you on evenings and weekends and expect you to be at their beck and call? Or how about when they ask you to do extra work that was not included in your original quote and then complain when your invoice comes in as they expected it done for free? Do you feel like your employees or subcontractors are taking this piss? They won’t wear your uniform. They turn up late to your customers' jobs. They constantly call and text you asking stupid questions and they are always playing on their phones. If you do not establish your boundaries and rules with your customers and your team up-front they will start to take advantage of you. Leaving you feeling angry and frustrated. In this coaching episode, I share with you how to identify and implement your boundaries and rules, so that you can take back control of your relationships and time. Key Learnings & Actions From This Episode: 1. Understand why it’s vital that you must own all relationships in your business 2. Learn how to develop leadership skills to become a confident and strong leader 3. Find out how to establish and implement your boundaries and rules with your customers 4. Learn to stop your employees and subcontractors from taking the piss 5. Dicover to get your entire team to do what you want them to do and to your standards If you are fed up and frustrated with how your customers and team are treating you… You need to listen to this episode NOW! Remember to head over to our Trades Freedom Club Facebook Group and tell me which episodes you have been listening to. Share with me what ACTIONS you’re taking and what RESULTS you are now achieving. 🎧 LISTEN TO ALL OUR PODCAST EPISODES HERE: ⁠⁠https://tradesfreedomclub.com/podcast⁠⁠ ------------------------------------------------------------------- APPLY TO JOIN OUR "INNER CIRCLE" MARKETING & BUSINESS COACHING PROGRAMME:⁠⁠ https://tradesfreedomclub.com⁠⁠ ------------------------------------------------------------------- FOLLOW US ON OUR SOCIAL MEDIA PLATFORMS: Join Our Safe & Thriving Facebook Group & Community: ⁠⁠https://www.facebook.com/groups/tradesfreedomclub⁠⁠ Instagram: ⁠⁠https://www.instagram.com/tradesfreedomclub⁠⁠ TikTok: ⁠⁠https://www.tiktok.com/@tradesfreedomclub⁠⁠ ------------------------------------------------------------------- WHO WE HELP AND SUPPORT At the Trades Freedom Club, we help tradesmen and tradeswomen such as Plumbers, Heating Engineers, Electricians, Renewable Energy, Plasterers, Builders, Joiners, Roofers, Flooring, HVAC, Glazing, Scaffolders, CCTV, Security companies and Sub Contractors to build, grow and scale their trades or construction businesses.

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