How a Rural Doctor Turned Burnout Into Three Businesses
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How did Jennifer McKenney first experience burnout as a rural physician?
the healthcare world has developed. So I, in the first couple of years, was already getting burnt out. And I'd worked so hard to get to that point. I had a one-year-old at home. I was crying between patients. I mean, it was just not a good situation because I wanted to care for people so badly, but also I had to do all the paperwork and everything to get paid. That's when I said, okay, I have to figure out something different. and we figured out a way to have scribes take care of our documentation so then I was like okay this is this is life-changing for me I was enjoying practicing medicine I wasn't having to sit there and type in front of my patients and and I could just do what I loved and and then as I told my colleagues um whether locally or across the country what I was doing they were like how can I do that too so
Jennifer McKinney is an award-winning, nationally recognized, and dedicated family physician, rural healthcare leader, and founder of The Remote Scribe Company. She is also the Associate Dean for Rural Medical Education at the University of Kansas School of Medicine.
One of the things that we fail to do sometimes is we don't say yes when we could have said yes. Say yes to that position that you weren't sure you were qualified for, say yes. Because if you don't say yes, then somebody else is going to say yes. And maybe your passion, your vision, your values aren't going to be represented. I've said yes to a lot of things that I wasn't quite sure about doing. But say yes and just see what happens. And I think really great things can happen from that.
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What motivated Jennifer to change her practice after feeling overwhelmed?
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How did remote scribes transform Jennifer’s work-life balance and patient care?
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Welcome back, ladies and gentlemen, to the Living Your Legacy podcast. I'm your host for today, Jason Tyler. And today I am joined by Ms. Jennifer Bakani-McKenney. I wanted to make sure I got all the names in there.
All of them. Yep.
Got it. Jennifer, welcome to the show. First of all, thank you for being here. Now we're about to go into filming your episode of Women in Power. First of all, are you excited?
I am super excited. It's really it's fun to be here even be outside of Kansas. So Miami is great.
You know, welcome to sunny South Florida. The weather's you picked a great time of year where it's not boiling hot outside. It's still pretty hot. But you know, for the viewers for the audience out there, what would you say is like the number one thing that you want them to be able to take away from your story?
You know, I think that one of the most important messages that I would like to share, I guess, with the world out there is I'm a small town doctor. I'm born and raised in rural Kansas. And I just want to make sure that people know the value of the people that live in small towns in the middle of the country, in the Midwest that people call the flyover zone. We're doing big things. We're helping people across the country in various ways. And I just want to share those things with people listening that there are great things happening in small packages.
I mean, you guys got a couple of Super Bowls over there. So, I mean, I think there's a lot more eyes on Kansas City nowadays than there might have been maybe 10 years ago. But talk to me a little bit about, you're in a unique position that I don't find a lot of our clients to be in, which is you're an owner of multiple businesses, right? And you've got a couple of brick and mortars, and then you have this one national business. Mm-hmm. Talk to me about what it's like owning and operating more than one business at a time. Cause I'm sure like you start one and you're like, well, I've kind of hired my way out of being the owner operator. Now let me start another one. But what's it, what's your day to day like?
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Chapters
4 chapters
1
How did Jennifer McKenney first experience burnout as a rural physician?
0:00–1:40
2
What motivated Jennifer to change her practice after feeling overwhelmed?
1:40–2:00
3
How did remote scribes transform Jennifer’s work-life balance and patient care?
2:00–16:04
4
How did Jennifer transition from clinic owner to running multiple businesses?
16:04–20:23