The Making Of Evelina Smiles - FOUR
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Hey guys, welcome to another episode of the Making of Evelina Smiles with Dr. Rich Constantine. I'm your co-host, Ashley Hovez. And before we get started, I just wanted to say a huge thank you, of course, to all of you for listening. You guys are what makes this community so special. And you can follow us on all the socials. They will be linked in the show notes. Last episode, we got to know a little bit more about Dr. Rich Constantine. We talked about his brand. And the team that he's building or wanting to build, I should say. We talked about the namesake where Evelina Smiles came from. He also broke down the sunflower logo. The cup of Jane Coffee Bistro, um, and the look of Just what he's builting. A massive fourteen op layout that want he wants to feel like a high end living space, not a sterile clinic.
He talked about culture and the type of people he wants to hire. We talked about launching a lean full-time core team, one admin, one assistant, one hygienist, and one hybrid. He also Just talked about the importance of communication. And not being afraid to Start off with a higher overhead, s i hiring and A hygienist right out of the gate. What else did we talk about? The money accepting PPOs, having a membership plan. He gave us so much valuable insight into communication. How he says certain things a certain way. And we also talked about the current state of construction. So last week's episode was a great one as usual. And I can't wait for you to hear this week's episode with Dr. Rich Constantine. We're just gonna get right into it, guys.
And I just wanna introduce my guest of honor. You guys already know and love him. Dr. Rich Constantine. Welcome back, friend. How are you?
Good, Ashley. How's your week going?
It's going so far so good. Um I was just telling Rich that I was just gonna hit record because I just wanted to say that it has been so nice chatting with you, Rich. Every time I re-listen to one of our episodes, I'm like, dang, he is such an excellent communicator. Like I I have taken so much no, you really are. You really are. Like I I re listened to our last episode on my drive to work. And there were so many nuggets that you said that I'm like going to steal from my own office. Like What's holding you back? And why are we focusing on the education instead of the outcome? And just like things like that, I'm like I'm gonna make my team listen to that episode. It was so good.
Well, I appreciate that. I don't I definitely don't always feel like the best communicator, that's for sure.
Oh, well, the fact that you are so humble just makes it Even better. And Brian, my husband, who you haven't met yet, um, he said to me yesterday, he's like, I really enjoy your conversations with rich. Like it feels like rich is bringing out a side of you where For a long time I didn't see because I was feeling burnt out or but he's like, but hearing you just riff with Rich and like since he's already a seasoned start a business owner, he's in the same boat, doing it again. It's like something in you has been sparked again. And so Brian really appreciates that enough that he wanted me to know that. And I'm like, okay. I love that. And I want you to know that, Rich, because I really feel that. I really enjoy our conversations.
I feel like you have provided so much value already in the three episodes we've done. And this is episode number four. Are you excited?
Yeah, and I really appreciate that because I it makes me feel good because I I definitely want to bring value because I I feel like you your podcast and what you put out there is so important for people to hear and the realer we can be the better. And I think because we both have some bruises and scars from several years at being in the chair and owning a business that um Yeah, it comes it probably comes off more genuine just because we lived it.
Yes, absolutely. And I like how you describe it as bruises and scars because it really This business, whatever you're deciding to build, it really does leave an impression, whether it's a good impression, a not so good impression, it it teaches you lessons.
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Chapters
3 chaptersSpeakers
2 identifiedMore from The Making of a Dental Startup
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The Making Of Evelina Smiles - SIX
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