20Sales: The Best Sales People Are F***** in the Head | The Unspoken Truths All Sales Leaders Need to Know in 2026 | Why Europe is a Nightmare for Recruiting | How to Improve Sales Team Performance in 24 Hours with Chad Peets

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What is the main topic discussed in this episode?

Chad Peets 0:00
I need people just to be blunt that are a little fucked in the head like I am. That's what I need. When I wake up at 3 o'clock in the morning, at the moment I become conscious of being awake, I'm thinking about work. I can't help it.

How can you effectively recruit the best sales talent today?

Chad Peets 0:10
I'm obsessed. And I wake up at 3 o'clock in the morning, 6 o'clock in the morning, 10 o'clock at night, and I can't help it.

Why is Europe considered a nightmare for recruiting in sales?

Chad Peets 0:15
I'm obsessed with making sure we are doing things correctly. And I need people that are a little bit fucked in the head like that.
Harry Stebbings 0:22
This is 20 Sales with me, Harry Stebbings. Now, 20 Sales is the monthly show where we sit down with one of the best sales leaders in the world to uncover their tips, tactics, and secrets to starting and scaling sales teams. Now, the best 20 Sales that we've ever done was with Chad Pete, and I thought we had to have him back to start the year.

What are the green and red flags when evaluating sales talent?

Harry Stebbings 0:38
He is the best CRO sales leader that I have ever met. He is the most no bullshit that I've ever encountered. And across companies, he has consistently delivered. Today, he's at X working with an incredible team that I think are doing some really, really incredible work. This is the most no BS conversation with one of the best sales leaders of our time. And quite frankly, it's why I love what I do so much. So I want to thank Chad for being a dear friend at this stage. And I want your feedback on the show. Let me know what you think. Harry at 20VC.com.

Why does the guest believe remote work is ineffective for sales teams?

Harry Stebbings 1:12
But before we dive into the show today, a quick shout out to a company I've been genuinely blown away by and have been tracking closely, Rock. I've been watching this team closely and the speed they're operating at and the level of applied AI talent they've assembled, it's honestly remarkable.

How can you improve sales team performance in just 24 hours?

Harry Stebbings 1:26
Rocks is pioneering revenue agents for the global 2000, plugged into your data warehouse and CRM and delivering board level ROI in just 90 days. These sales and revenue agents handle the end to end sales process for large enterprises from research prep, to deal, risk, outreach, and opportunity management. So sellers spend more time with customers and less time in tools.

When should you fire a sales team member versus giving them more time?

Harry Stebbings 1:49
This isn't another productivity app. Christ, we've all had enough of those. Rocks gives reps a single interface on top of their GTM stack, powered by a knowledge graph across your internal and external data. If you want to boost AE productivity, increase revenue per rep and consolidate your stack, try ROX at rox.com sign up. While ROX keeps retention on track, Airwallets keeps cash flow on track.

What are the best practices for setting effective sales quotas?

Harry Stebbings 2:14
Founders, let's get real. about the growth tax. You've raised VC funding and you're scaling globally and it's no longer about shipping product. It's about orchestrating operations across continents. But suddenly your payments and finance stack is choking your growth. You're logging into lots of different banking portals, waiting days for transfers and wasting hundreds of hours on manual reconciliation and reporting across entities. It's operational drag and it's at your scale. It's costing millions. That's why I'm so excited to partner with Airwallets. Airwallets are more than just a banking alternative to HSBC or Citi. Airwallets brings you an intelligent financial operating system that powers how global businesses operate and grow, allowing you to manage and automate banking, treasury, payments, and spend.
Harry Stebbings 2:57
The most exciting part for me, they're heavily investing in agentic finance. If you're scaling globally, you need a banking and finance platform that's borderless, real-time, and intelligent. Check out Airwallex today and see how they're helping thousands of businesses like Canva, McLaren, and Deal scale at airwallex.com forward slash 20VC. Terms and conditions apply. Your monies are safeguarded, not FSCS protected. See airwallets.com for more details. After Airwallets keeps your cashflow in rhythm, Daily Body Coach keeps your fitness in rhythm. You know how so many founders and execs say they'll finally take care of their health once things slow down? Well, they never do. Running a business is a marathon made of high intensity sprints, and taking care of yourself is what gets you through those times performing at your best, both professionally and personally.

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