Are you farming more and more of your daily job out to AI, only to realize you're spending more time than before just holding its hand?...no? Well, then you haven't quite fucked up like we have.In this episode we talk about our journeys through the AI revolution:00:00:00 - Intro00:03:07 - The farmer’s mentality and AI reliance00:03:51 - Blind trust in AI and its risks00:04:52 - AI-generated emails: Overkill or useful?00:06:17 - Lazy habits and losing the spark in CS00:08:16 - Correcting AI: A time sink or necessary evil?00:09:11 - Striking a balance: Creativity vs. automation00:11:00 - The myth of the perfect CSM00:14:49 - Personalizing customer interactions with AI00:17:05 - Handwritten notes and meaningful gestures00:19:37 - Rethinking customer engagement strategies00:22:15 - Direct meeting invites: Bold or intrusive?00:24:23 - Non-responders and alternative approaches00:27:03 - Bye bye!And hey, we want to hear from you! What topics do you want us to tackle next? Reach out and let us know. Remember, we’re here to share how We Fucked Up So You Don’t Have To.Reach out to Melanie: https://www.linkedin.com/in/melanie-faye/Reach out to Stino: https://www.linkedin.com/in/stijn-smet-%F0%9F%90%B3-330435a9/Sign up for the Lifetime Value newsletter: https://lifetimevalue.link/subscribeMentioned in this episode:Advertise your brand with Lifetime Value MediaAdvertise with LTVSubscribe to The Segment!The tech news you need. ...and some you don't.SegmentLTV Shop

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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