David Royce
speaker
2,172 appearances
5 recordings
5 series
first heard Dec 2025
last heard 4 May
David Royce’s voice in public audio — every appearance, attributed to the second.
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recordings per month · last 12 monthsRecordings per month over the last 12 months — 5 in all, peaking in May 2026 with 1.
Appearances
But, you know, depending upon what industry you're in.
Um, the other cool thing is you can actually go, I'm not sure if this is still true, but you can go to Zappos and they would take you on a tour for an hour through the whole building.
And so really cool, you know, facilities like really quirky company culture, but they were so into it.
And you would listen to them in on customer calls and the way they treated people.
And they had like extra flexibility to do kind of wild and crazy things to like, wow, the customer.
And then, uh, they even had this three day cultural conference you go to.
and executives could go in you know i can't remember how much we paid but you could sit there and like listen to all of their secret sauce they would tell it to you and i met tony on multiple occasions and i asked him like okay you got to tell me why you're doing this because you're giving away all your your secrets like these are your competitive advantage why would you do that and he's like oh um
I just think the world would be a better place if everybody operated this way.
And I was like, oh yeah, I'm selfish, it's my bad.
It made me start wanting to get back.
It's one of the reasons why I do podcasts now.
Yeah.
So I'm definitely guilty of that.
It's funny as I got older and I started like just being like, I'll just tell people whatever, like, especially like people just start now with a small pest control.
I'm like, they're never going to catch up.
Just be open.
What was fascinating is one idea for me to them.
Yeah, it might help them.
But one idea that I learned from them is.
it could be worth millions of dollars to me.
Showing 1641–1660 of 2,172 · page 83 of 109
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