Zac Dearing

speaker

672 appearances 2 recordings 1 series first heard Feb 2026 last heard 2 Sep

Zac Dearing’s voice in public audio — every appearance, attributed to the second.

Trend

recordings per month · last 12 months

Recordings per month over the last 12 months — 2 in all, peaking in Sep 2026 with 1.

Appearances

newest first · ▶ plays the moment

The Home Service Expert Podcast · How Amazon's Customer Obsession Inspired a Home Service Revolution with Zac Dearing · 2 Feb 2026 podcast

And so now how do you deliver an experience that gives homeowners the ability to quickly resolve the problem?

Because they called you with a problem.

And I think it's easy to sometimes forget and lose sight of that.

And they're interested in solving the problem.

Otherwise, they wouldn't have taken the time to be at home to greet your technician and to go through the process.

It's true.

Yeah.

Roofing is something we get a lot of inquiries on.

I mean, really, anything under the home service umbrella, it's pretty...

probably like relevant for particularly if there's notably a purchase like you think about window siding, like bath remodel, it's a little bit of a different motion.

But I think in all those just fundamentally, like what is the technology?

It's how do you build a shopping experience for the homeowner?

And then how do you follow up if you don't close to the kitchen table?

which if you think that like garage doors maybe has a low follow-up rate compared to what it could be, like foundation repair, for example, we were talking about foundation company and evidently like it's pretty common to have a 20% close rate because a lot of times this is sort of an optional, like relatively low urgency purchase.

And so I really think that there's opportunities across the board.

I would say our focus right now is HVAC plumbing, electrical, recently garage door.

I anticipate we'll probably get into roofing this year.

Just given where there's, I think, a ton of interest.

Yeah, I think the data would suggest that people are not finding contractors today on Claude or ChachiPT, right?

3%, going back to that survey we did, or Gemini, 3% found it on some sort of answer engine today, right?

Showing 401–420 of 672 · page 21 of 34