Brave UX with Brendan Jarvis 🇺🇦
Episodes
Matthew Holloway - Design Maturity Starts with Designers’ Maturity
11 Jul 2022
Contributed by Lukas
Matthew Holloway shares what it was like to lead SAP’s design thinking transformation, why designers need to get their house in order first, and the...
Bill Albert, PhD - Quantifying the User Experience
04 Jul 2022
Contributed by Lukas
Bill Albert reflects on what it takes to run effective UX research, why evaluating more than usability is important, and how UX leaders can unlock bet...
Daniel Rosenberg - Boardroom Battles & Semantic Interaction Design
27 Jun 2022
Contributed by Lukas
Daniel Rosenberg speaks frankly about executive design leadership, why he’s trying to take the field back to first principles, and how the sun is se...
Jason Buhle, PhD - Travelling from Academia to Industry and Thriving
20 Jun 2022
Contributed by Lukas
Jason Buhle discusses what’s important when moving from academia to industry, UX research as a career path, and why usability research matters. High...
Becky Priebe - Designing at the Edges of Technology
13 Jun 2022
Contributed by Lukas
Becky Priebe shares what it’s like to design at the edges of technology, the role of systems thinking in design, and design’s relationship with e...
Aditi Sharma - Building Inclusive Enterprise Design Teams
06 Jun 2022
Contributed by Lukas
Aditi Sharma openly discusses being woman of colour in banking, how she’s building a diverse and inclusive design culture, and why she’s used desi...
Christian Crumlish - UX, Product Management and Dangerous Dogma
30 May 2022
Contributed by Lukas
Christian Crumlish blows up some myths that product and UX people believe about each other and shares his insight into how designers can find themselv...
Susan Weinschenk, PhD - Harnessing Perfectionism and Changing Your Story
23 May 2022
Contributed by Lukas
Susan Weinschenk shares a deeply personal account of why she’s a behavioural scientist, the role of ethics in design, and how deciding her self-stor...
Michaela Mora - Building a Bridge Between Market and UX Research
16 May 2022
Contributed by Lukas
Michaela Mora discusses the challenges of categorising race, why homogenous leadership is bad for businesses, and what UX researchers could learn from...
Katie Swindler - The High Stakes of Life and Death Design
09 May 2022
Contributed by Lukas
Katie Swindler shares her insights into designing for the human stress response, agency vs. in-house work-life balance, and how the NASA space suits c...
Sarah Doody - Getting Serious About Your UX Career
02 May 2022
Contributed by Lukas
Sarah Doody gives her assessment of UX education, shares how she’s helping UXers to have brave career conversations, and what it’s really like bei...
David Dylan Thomas - Rising Above Our Biases in Design
25 Apr 2022
Contributed by Lukas
David Dylan Thomas shares practical ways of making design more inclusive, reassures us that other people can’t read our minds, and suggests a fresh ...
Janelle Estes - How to Walk the Customer-Centered Talk
18 Apr 2022
Contributed by Lukas
Janelle Estes shares the importance of executive leadership staying connected to customers, and what the best design leaders are doing to successfully...
Benny Zuffolini - Working in Design: A Neurodiverse Perspective
11 Apr 2022
Contributed by Lukas
Benny Zuffolini bravely breaks down how she's navigating enterprise as a neurodiverse design leader, and shares a formative realisation from facilitat...
Amy Jiménez Márquez - Navigating Design Leadership’s Pivotal Moments
04 Apr 2022
Contributed by Lukas
Amy Jiménez Márquez shares her story from designer to design leader, what it was like to design Alexa’s personality, and what’s important when l...
Amy Bucher, PhD and Geoff Alday - Integrating Behavioural Design & Product Design
28 Mar 2022
Contributed by Lukas
Amy Bucher and Geoff Alday unpack how they’re integrating their behavioural and product design practices, the ethical considerations of applying beh...
Debbie Levitt - Strengthening and Protecting the Practice of UX
21 Mar 2022
Contributed by Lukas
Debbie Levitt pulls no punches as she dismantles bizarre UX job descriptions, over-promising UX boot camps, and UX practices that she believes are unk...
Natalie Hanson, PhD - Design Leadership: Practice, Patience and Pride 🏳️🌈
14 Mar 2022
Contributed by Lukas
Natalie Hanson encourages design leaders to play the long-game, challenges designers to be less myopic, and shares the struggle of stepping back from ...
Lada Gorlenko 🇺🇦 - Engaging Stakeholders in UX Research (episode #37 from the archive)
07 Mar 2022
Contributed by Lukas
This is a special archived episode of Brave UX. Lada Gorlenko speaks about high-stress research environments, how to effectively engage wth senior exe...
Sam Ladner, PhD - Better Insights Through Mixed Methods Research
28 Feb 2022
Contributed by Lukas
Sam Ladner explores the tension inherent in mixed methods research, why people get so emotional about identity, and the importance of interpretive fle...
Laura Kalbag - Accessible, Inclusive, and Ethical Design
21 Feb 2022
Contributed by Lukas
Laura Kalbag calls on businesses using people’s data for profit to examine the ethics of that model, and talks practical inclusive design and digita...
Surya Vanka - Wielding the Transformative Power of Design
14 Feb 2022
Contributed by Lukas
Surya Vanka brings his hallmark energy to this conversation about the power of design, the challenges the field faces, and how he’s using Design Swa...
Trip O’Dell - The Benefits of Neurodiversity in Design
07 Feb 2022
Contributed by Lukas
Trip O’Dell discusses the secret advantages of neurodiversity in design teams, and why it’s an essential ingredient for healthy, effective, and pr...
William Ntim - Designing a Design Career You Can Be Proud Of
31 Jan 2022
Contributed by Lukas
William Ntim shares the story of his journey from Ghana to America, why he’s so focused on mastering time, and what he believes is holding designers...
Darren Hood - Are Doubt and Design Thinking Killing Design?
24 Jan 2022
Contributed by Lukas
Darren Hood challenges us to learn the history of UX, to beware of snake-oil when assessing training options, and to revisit our thinking on imposter ...
Jaime Levy - Where Did All the Design Heroes Go?
17 Jan 2022
Contributed by Lukas
Jaime Levy shares the importance (and danger ⚡) of putting yourself into your work, how UX going mainstream has changed the field, and wonders, “w...
Kate Leto - Improving the EQ of Your Product Org
10 Jan 2022
Contributed by Lukas
Kate Leto calls on us to improve the EQ of our product orgs, so that we can improve their performance, our team's happiness, and our own self-awarenes...
2021 End of Year Special - Things to Reflect on for the Year Ahead
27 Dec 2021
Contributed by Lukas
In this final episode of 2021, instead of an in-depth interview, you’re going to hear a series of short and important messages from a range of previ...
Gregg Bernstein - Building a UX Research Practice the Business Values
20 Dec 2021
Contributed by Lukas
Gregg Bernstein shares what it takes to build an impactful UX research practice, how to avoid compromising your findings, and why *NSYNC is better tha...
Tracy McGoldrick - Running Research Ops at a Grand Scale
13 Dec 2021
Contributed by Lukas
Tracy McGoldrick talks about the challenges of building a Research Ops practice that supports over 100 UX researchers, and how IBM’s increasing the ...
Mikkel Michelsen - Designing for Mission Critical Systems
06 Dec 2021
Contributed by Lukas
Mikkel Michelsen takes us into the world of UX design for mission critical systems (including the F-35), where users’ lives are quite literally in t...
Eva PenzeyMoog - Design for Safety: Considering the Unhappy Path
29 Nov 2021
Contributed by Lukas
Eva PenzeyMoog shines a light on how digital products are being used to enable domestic violence, and what we can do to protect our most vulnerable us...
Amy Santee - Money, Ethics, and Building a Meaningful UX Career
22 Nov 2021
Contributed by Lukas
Amy Santee encourages us to take control of our careers, to take action when we see something that’s not right, and to realise we have more power th...
Dan Balcauski - Understanding What Customers Value and Why
15 Nov 2021
Contributed by Lukas
Dan Balcauski makes product positioning and pricing easy to understand, and shares techniques for uncovering what customers value and are willing to p...
Ruth Brown - Seeing Our Blindspots, Bad Habits and Bullshit
08 Nov 2021
Contributed by Lukas
Ruth Brown dives deep into group polarisation, challenging us to get out of our echo chambers and to practice the empathy that we preach. Highlights i...
Indi Young - Listening Deeply to Understand the Problem Space
01 Nov 2021
Contributed by Lukas
Indi Young challenges us to unlock the potential of the problem space, to be business-wise when engaging with stakeholders, and to listen deeply to le...
Introducing Brave UX with Brendan Jarvis
27 Oct 2021
Contributed by Lukas
Unpacking the stories, learnings and expert advice of world-class UX, design and product management professionals, Brendan Jarvis is on a mission to h...
Lisa Maria Marquis - The Harm Hiding in Our Information Architectures
25 Oct 2021
Contributed by Lukas
Lisa Maria Marquis encourages us to be better designers by thinking more deeply about the decisions we’re making and their potential for harm. Highl...
Jane Austin - From Designer to Executive Design Leader
18 Oct 2021
Contributed by Lukas
Jane Austin speaks openly about the twists and turns of her journey from designer to executive-level design leader, and reminds us that it’s okay to...
Dan Brown - Essential Mindsets for Being an Effective Designer
11 Oct 2021
Contributed by Lukas
Dan Brown dives into the world of creative and collaborative mindsets, the importance of self-reflection in UX, and why we shouldn’t be too rigid in...
Jon Deragon - Leading UX Design in Vibrant South East Asia
04 Oct 2021
Contributed by Lukas
Jon Deragon shares with us his UX design leadership journey in South East Asia, how to engage more effectively with stakeholders, and why we mustn’t...
Koji Pereira - Living and Designing Outside the Comfort Zone
27 Sep 2021
Contributed by Lukas
Koji Pereira tells his inspiring story of becoming a senior design leader for some of the world’s hottest tech companies, against all the odds. H...
Rich McCoy - Overcoming Fear and Leaning Into Creativity
20 Sep 2021
Contributed by Lukas
Rich McCoy unpacks some formative experiences from the Kalahari Desert, how we can conquer our creative fears, and why designing lean creates value fa...
Sachi Taulelei - How Design’s Lack of Diversity Fuels Systemic Racism
13 Sep 2021
Contributed by Lukas
Sachi Taulelei shares what it’s like to interview people at the end of their lives, why research methods need to adapt to cultural context, and the ...
Bob Baxley - Design is Much More than a Job
06 Sep 2021
Contributed by Lukas
Bob Baxley reflects on his time as a design leader at Apple, why no one can name a famous product designer, and the importance of having conviction in...
Uday Gajendar - Increasing Your Influence and Impact as a Designer
30 Aug 2021
Contributed by Lukas
Uday Gajendar dives deep into what it takes for enterprise design leaders to thrive, and calls on all designers to amplify human virtues through their...
Lada Gorlenko - Engaging Stakeholders in UX Research
23 Aug 2021
Contributed by Lukas
Lada Gorlenko speaks about high-stress research environments, how to effectively engage wth senior executives, and where great enterprise UXers come f...
Steve Fisher - Content, Complacency & Courage
16 Aug 2021
Contributed by Lukas
Steve Fisher opens up about the importance of diversity in technology, the challenges of design leadership, and the role conflict plays in making chan...
Dave Malouf - Defending Design in Agile Environments
09 Aug 2021
Contributed by Lukas
Dave Malouf gets real about the role of DesignOps, how to protect design from errant efficiency seekers, and the challenge of designing in agile envir...
Laura Faulkner, PhD - UX Is Hard and That’s a Good Thing
02 Aug 2021
Contributed by Lukas
Laura Faulkner gives a passionate and practical overview of how to frame decision risk, develop better stakeholder relationships, and do research that...
Peter Morville - Are We Misusing our UX Design Skills?
26 Jul 2021
Contributed by Lukas
Peter Morville thoughtfully unpacks the lessons he’s learned in his 25 years in the field, and calls for the community to unite and make the world a...
Sheri Byrne-Haber - Giving a Damn About Accessibility
19 Jul 2021
Contributed by Lukas
Sheri Byrne-Haber brings the fire on ableism and makes a clear and compelling case for why we all need to give a damn about accessibility. Highlights ...
Chui Chui Tan - The Fundamentals of Cross-Cultural UX Research
12 Jul 2021
Contributed by Lukas
Chui Chui Tan guides us through some of the fundamentals of cross-cultural UX research and shares some challenging stories from the field. Highlights ...
Jane Davis - Equipping Product Teams to Run Effective UX Research
05 Jul 2021
Contributed by Lukas
Jane Davis brings epic levels of insight to this conversation about the evolution of UX research, and how it can enable product teams to build better ...
Varun Murugesan - Becoming a Fruitful UX Researcher
28 Jun 2021
Contributed by Lukas
Varun Murugesan thoughtfully unpacks the highs and lows of UX research, and tells us why it’s important to be a fruitful researcher. This episode in...
Toby Delamore - Unlocking the Potential of Product People
22 Jun 2021
Contributed by Lukas
Toby Delamore speaks about the importance of coaching, mentoring and peer learning for product professionals, and shares ideas on enhancing collaborat...
Carlos Gonzalez de Villaumbrosia - Growing the Next Generation of Product Managers
14 Jun 2021
Contributed by Lukas
Carlos Gonzalez de Villaumbrosia speaks frankly about his entrepreneurial journey, and shares what it takes to make it as a product manager. This epi...
Jared Spool - Making the Case for Increasing UX Maturity
07 Jun 2021
Contributed by Lukas
Jared Spool asks whether organisations can really afford the cost of bad UX, and shares some practical methods for increasing design literacy. This e...
Teresa Torres - Enabling Continuous Product Discovery
31 May 2021
Contributed by Lukas
Teresa Torres provides a clear and compelling argument for continuous discovery, and shares practical approaches for making it happen. This episode in...
Whitney Quesenbery - Strengthening Democracy Through Design
24 May 2021
Contributed by Lukas
Whitney Quesenbery makes the case for strengthening democracy through design, and shares how she’s making this happen. This episodes includes: W...
Andrew Tokeley - Creating the Conditions for Great Product Leadership
17 May 2021
Contributed by Lukas
Andrew Tokeley (Tokes) shares the importance of a clear strategy, a collaborative culture and outstanding leadership in enabling product success, inc...
Robbie Allan - Influencing Without Authority in Product Management
10 May 2021
Contributed by Lukas
Robbie Allan gives a frank account of what it takes to succeed, as a product manager, at some of the world’s best product companies, including: ...
Louis Rosenfeld - Breaking Out of Silos and Moment Prisons
03 May 2021
Contributed by Lukas
Lou Rosenfeld, UX’s master publisher, curator and convener, and founding mind of the discipline of information architecture, reflects on 30 years i...
Kate Towsey - Scaling Research Ops: Lessons Learned
20 Apr 2021
Contributed by Lukas
Kate Towsey shares some of the experiences that have shaped her career and goes deep into the research ops journey she’s been leading at Atlassian....
Stephanie Marsh, PhD - Research Ops for Global Teams
13 Apr 2021
Contributed by Lukas
Dr. Stephanie Marsh unpacks a range of important UX research and research ops topics, as well as her experience of being bullied in the work place (th...
Marty Cagan - Empowering Your Product Teams
06 Apr 2021
Contributed by Lukas
Marty Cagan, the legendary product management coach, thinker and author, shares his story and his thoughts on what it takes to build great products, i...
Kanhika Nikam - Is Bias in UX Research Always Bad?
29 Mar 2021
Contributed by Lukas
Kanhika Nikam speaks about the challenge researchers face when trying to be without bias while also being human, plus much more! What was it like ...
Steve Krug - Why Our Work in UX Will Never Be Done
22 Mar 2021
Contributed by Lukas
Steve Krug reflects on 30+ years of contribution to the field of UX, including two best-selling books, in this wide-ranging conversation. How did S...
Marisa Sires - Creating a Customer-Centred Product Culture
08 Mar 2021
Contributed by Lukas
This is a special archived episode of Brave UX. Marisa Sires shares the story of her rapid ascent from client services to VP Product at Gigya and her...
Laura Klein - Maximising the Value of Lean UX
01 Mar 2021
Contributed by Lukas
Laura Klein reflects on the lessons learned from over 20 years of working in and consulting to Silicon Valley tech startups, including… ⭐️ Wh...
Paul Stonick - The Pragmatic Punk’s Guide to Leading Design
22 Feb 2021
Contributed by Lukas
Paul Stonick shares with us some of the lessons he’s learned in over 20+ years leading design teams at large companies, including… What is Paul...
Ryan Rumsey - Taking Your Design Career to the Next Level
15 Feb 2021
Contributed by Lukas
If you’re ready to challenge your assumptions about business, design and your career, then this is the episode for you. Ryan Rumsey gives us his per...
Steve Portigal - The Future of User Research
08 Feb 2021
Contributed by Lukas
Why should researchers stop focusing on problems and start focusing on people? What is important for user researchers to know about bias (their bias)?...
Jon Bell - The Importance of Practice, Passion, and Patience
18 Jan 2021
Contributed by Lukas
What’s better, the Internet that was or the Internet that is? How can adopting a ‘designers mindset’ break the extremes of denial and despair? H...
Corinna Stukan - Using Metrics to Make Better Product Decisions
11 Jan 2021
Contributed by Lukas
What’s the secret to growing an amazing PM practice in just 5 years? How do you find your product’s North Star? How can analytics help you to iden...
Luke Hay - Making the Most of Analytics in UX Research
13 Dec 2020
Contributed by Lukas
What research problems can analytics help you to solve? How can you avoid biasing quantitative data? And, is there any reason to return to moderated i...
Phil Gordon - Leading UX Research Teams in the Trenches
04 Dec 2020
Contributed by Lukas
What is the essential ingredient for effective research? How can you approach difficult conversations with team members? What is the difference betwee...
Donna Spencer - Presenting Design Work Successfully
27 Nov 2020
Contributed by Lukas
How can we present our work more effectively? Why is it important to think critically about categories? And how does a lack of diversity lead to poor ...
David Hamill - The Good, the Bad, and the Ugly of Remote Research
17 Nov 2020
Contributed by Lukas
How can UX researchers best help product managers? Is UX research under threat by automation? And what on Earth is a ‘punty’ in a usability test? ...
David Travis, PhD - Where Does Great Design Live?
04 Nov 2020
Contributed by Lukas
Where does good design live? What is the biggest mistake UX researchers make? Why isn’t it a UX researcher’s job to understand users? Dr. David Tr...
Elizabeth Allen, PhD - Establishing Confidence in UX Research
28 Oct 2020
Contributed by Lukas
What are some common misconceptions about UX research? How do you get stakeholders on the same page? And what to do about the tension between product ...
Steve Bromley - Building Effective User Research Teams
07 Oct 2020
Contributed by Lukas
How do you build trust in user research? What are the challenges of running collaborative studies? And what do you tell a product team when a tester f...