CELab: The Customer Education Lab
Episodes
CELab - Ep 172 - Bessie Weiss - From PLG Darling to Enterprise Powerhouse: How Webflow Scales Customer Education
19 Dec 2025
Contributed by Lukas
In this episode of CELab – The Customer Education Lab, host Adam Avramescu sits down with Bessie Weiss, Senior Director of Customer Education at Web...
CELab - Ep 171 - Building an Operating System for Execution: Sean Reay on the Future of Enablement & CX
11 Dec 2025
Contributed by Lukas
What happens when you stop thinking about “training” and start designing a revenue architecture? In this episode, we down with Sean Reay - a seaso...
CELab - Ep 170 -AI in Customer Education: Scaling Success with LearnExperts & Sarah Sedgman
21 Nov 2025
Contributed by Lukas
Are you ready to rethink the way your team delivers customer education? In this episode of CELab, host Dave Derington welcomes Sarah Sedgman, CEO and ...
CELab – Ep 169 – Customer Education and Education Services – The Future of Learning in B2B SaaS – Part 2
12 Nov 2025
Contributed by Lukas
In the last episode of the CELab podcast, co-host Dave Derington explored the profound shifts redefining the learning landscape—from the legacy of t...
CELab - Ep 168 - Customer Education and Education Services - The Future of Learning in B2B SaaS - Part 1
29 Oct 2025
Contributed by Lukas
What does the future hold for Customer Education in the ever-evolving world of B2B SaaS? In this solo episode, CELab co-founder and host Dave Dering...
CELab - Ep 167 - Dan Braithwaite - ILT Reborn! How Mediaocean Builds Engagement & Community in Customer Education through Live Engagement
13 Oct 2025
Contributed by Lukas
In this episode of the Customer Education Lab, host Dave Derington welcomes Dan Braithwaite, Senior Director of Product Training at Mediaocean, for a ...
CELab - Ep 166 - From Academia to AI: Building Scalable Partner Programs with April Trask
26 Sep 2025
Contributed by Lukas
In this episode of CELab, host Dave Derington sits down with April Trask, a leader in partner enablement and enterprise AI at Writer. April unpacks th...
CELab - Ep 165 - Clea Mahoney - How to Launch a Customer Education LMS in 55 Days: Lessons from Rewst’s Rapid Rollout
12 Sep 2025
Contributed by Lukas
Launching a customer education program is never easy—especially when you’re racing against the clock. In this episode, CELab’s Dave Derington si...
CELab - Ep 164 - Skilljar by Gainsight - Part 1
02 Sep 2025
Contributed by Lukas
In this episode of CELab, we welcome Nick Mehta and Erica Kuhl to talk about Skilljar by Gainsight! We discuss the integration of their platforms an...
CELab - Episode 163 - The Great Naming Debate
16 Aug 2025
Contributed by Lukas
What do we call what we do? Is it Customer Education, Customer Enablement, Scaled CX, Digital CS, or something else entirely? This episode feature...
CELab - Episode 162 - AI, Automation, and the Future of Customer Education: Breaking Down Silos with Eric Mistry
01 Aug 2025
Contributed by Lukas
In this episode of CELab, Eric Mistry joins us for a deep conversation into the evolving landscape of customer education, exploring how AI and automat...
CELab - Episode 161 - From Frustration to Innovation: Transforming Customer Education with Parta
18 Jul 2025
Contributed by Lukas
In this episode of CELab, co-host Adam Avramescu and special guest star Beaker Tincher from Personio sit down with Andrew Matsiavin, co-founder of Par...
CELab - Ep 160 - Randon Ruggles and The Secret to Customer Education Success: Short-Form Video, Data, and Team Synergy
04 Jul 2025
Contributed by Lukas
What does it take to build a world-class customer education program in today’s fast-paced, global SaaS landscape? In this episode, Dave Derington si...
CELab - Ep 159 - Pulse 2025 Customer Education Recap: AI, Scaling, and Digital Success
20 Jun 2025
Contributed by Lukas
In this electrifying episode of CELab, Adam and Dave take the opportunity to share insights and learnings from Gainsight Pulse 2025, unpacking the tra...
CELab - Ep 158 - Jeremy Davis at Cloudshare - Virtual Labs: The Game-Changer in Customer Education Technology
07 Jun 2025
Contributed by Lukas
In this episode, we sit down with Jeremy Davis from Cloudshare to explore the transformative world of virtual labs in customer education. Discover how...
CELab - Ep 157 - Alex Levin - AI Agents: Reimagining Customer Interactions
24 May 2025
Contributed by Lukas
In the latest Customer Education Laboratories podcast, we sit down with Alex Levin, CEO of regal.ai, to unpack the mind-blowing future of customer int...
CELab - Ep 156 - Kevin Dunn - Harnessing AI & Operating Models for Scalable Customer Education
09 May 2025
Contributed by Lukas
In this episode of CELab, we chat with Kevin Dunn, Senior Manager of Customer Education & Community at Airtable, and Adam Avramescu, to dive deep ...
Episode 155 - Todd Kirk @ Brainstorm - "The Two-Hump Problem"
26 Apr 2025
Contributed by Lukas
In this dynamic episode of CELab, Todd Kirk from BrainStorm joins with Dave Derington for a dive deep into the complex world of customer education, u...
Episode 154 - From CSM Overload to Scaled Digital Success: How Bionic Advertising Systems Built a Game-Changing Customer Academy in Months
10 Apr 2025
Contributed by Lukas
In this episode of the CELab podcast, host Dave Derington sits down with Casey Izzo from Bionic Advertising Systems to unpack an extraordinary journey...
Episode 153 - [Feed Drop] CXetera - Should CSMs do training?
27 Mar 2025
Contributed by Lukas
This episode is a "feed drop" or crossover episode featuring Adam Avramescu and Dee Kapila's new show - CXetera! As our network grows, we will often ...
Episode 152 - NetExam - Beyond Customer Training: Demystifying Channel Partner Education
10 Mar 2025
Contributed by Lukas
In this episode of CELab, we engage in a comprehensive discussion with Brett Strauss and Dan Boyle about the intricacies of customer education and par...
CELab - Ep 151 - Elli Neeld - Building AI Chatbots for CX
23 Feb 2025
Contributed by Lukas
In this conversation, Adam Avramescu and Elli Neald discuss the evolution of customer education and support through the implementation of AI chatbots....
CELab - Ep 150 - Celebrating 150 Episodes - Reflections on our Journey in Customer Education
08 Feb 2025
Contributed by Lukas
In this special 150th episode, Adam Avramescu and Dave Derington reflect on their journeys in customer education and the evolving nature of the field....
CELab - Ep 149 - Julie Cochrane - Balancing Instructor-Led Delivery Costs with Customer Value: A Pricing Playbook
24 Jan 2025
Contributed by Lukas
In this episode of the CELab podcast, Julie Cochran, the Global Education Services lead at Charles River Development, shares her journey in developing...
Ep 148 - Roasting the Robot CELabs Live Commentary on AI-Generated Content
10 Jan 2025
Contributed by Lukas
At CELab, we're always pushing the boundaries of customer education and technology. In our latest experiment, Adam dove headfirst into the world of AI...
CELab Ep 147 - CELab 2024 Wrapped - Part 2
27 Dec 2024
Contributed by Lukas
As the year comes to a close, we reflect on the top episodes of 2024 and make some bold predictions for the year ahead. What were our five most popul...
CELab Ep 146 - CELab 2024 Wrapped
12 Dec 2024
Contributed by Lukas
In this episode, we reflect on the eventful year of 2024 for the CELab podcast. Dave shares his experiences as an independent consultant, highlighting...
CELab Ep 145 - Craig Hewitt - The Future of Podcasting and Customer Growth
30 Nov 2024
Contributed by Lukas
How does podcasting help Customer Education? In this episode we welcome Craig Hewitt, the founder of Castos, a podcast hosting and production platfor...
CELab Ep 144 - Cultivating a Culture of Learning: Trimble's Innovative Approach to Customer Education
15 Nov 2024
Contributed by Lukas
In this episode of CELab, we broaden our conversation about inspiring a “culture of learning” that inspires innovation. We dive deep with Leila ...
CELab Ep 143 - Neel Balar - Clueso - Revolutionizing Customer Education with AI-Powered Video Creation
31 Oct 2024
Contributed by Lukas
In this episode we had the pleasure of speaking with Neel Balar, the co-founder of Clueso. Clueso is a platform that aims to revolutionize the way Cus...
CELab - Ep 142 - Samantha Murray - Boomeranging Back into Customer Ed
17 Oct 2024
Contributed by Lukas
In this episode, we invite Samantha Murray discuss her journey of boomeranging back to Customer Education where we explore the importance of consolida...
CELab - Ep 141 - Rethinking Customer Education Strategy: The Power of Active Listening
03 Oct 2024
Contributed by Lukas
In this episode, Dave Derington and Adam Avramescu explore the role of strategy and active listening in the field of customer education. They challeng...
CELab - Ep 140 - Dan Ennis - Bridging the Gap - Collaboration Between Digital Customer Success and Customer Education
19 Sep 2024
Contributed by Lukas
Adam Avramescu and Dan Ennis discuss the evolving field of digital customer success, emphasizing its focus on leveraging digital-led programs to impro...
CELab - Ep 139 - Melissa Kruminas @ Docebo - Building Value-Led / Product-Supported Customer Education
05 Sep 2024
Contributed by Lukas
In the evolving world of business, customer education plays a crucial role in driving success. Yet, creating impactful, scalable programs can be chall...
CELab - Ep 138 - Michele Wiedemer - The Learner-Centered Design Model - Part 2
22 Aug 2024
Contributed by Lukas
In business, the need for engaging learning experiences is staggeringly important. Yet the “how” is elusive. Conventional educational approaches...
Ep 137 – Michele Wiedemer - The Learner-Centered Design Model - Part 1
08 Aug 2024
Contributed by Lukas
In business, the need for engaging learning experiences is staggeringly important. Yet the “how” is elusive. Conventional educational approaches...
Ep 136 - Mini - Who's Going To Arrest Me When I Get My Certification Program Wrong?
25 Jul 2024
Contributed by Lukas
Certification - it's a challenging and sometimes contentious topic for Customer Education professionals. At CELab, we hear this question come up quit...
Ep 135 - Lila Meyer - From Vanity Metrics to ROI: How Gainsight is Connecting Education to Business Impact
11 Jul 2024
Contributed by Lukas
Customer Education is evolving rapidly. We've come a long way from the days of "smile sheets" and attendance metrics being our guide to success. Gai...
Ep 134 - Geoffrey Moore - Crossing the Chasm with Customer Education
27 Jun 2024
Contributed by Lukas
As technology evolves at lightning speed, how can we keep up with educating our customers? We pose this question to the legendary Geoffrey A. Moore, ...
Episode 133 - Zoe Ludwig on Driving Brand Advocacy and Product Led Growth through Education
14 Jun 2024
Contributed by Lukas
How do you get from 6th grade science to a role leading Customer Education at Notion? It's a great story that's behind the evolution of customer educ...
Episode 132 - Intellum - Forrester Report - Driving Business Success Through Customer Education
01 Jun 2024
Contributed by Lukas
In this episode we're joined by Special Guest - Shannon Howard - as we dive into the Intellum-sponsored study from Forrester: “Driving Business Su...
Episode 131 - Mark Kilens - Education is a Fundamental Pillar of your Go-to-Market
24 May 2024
Contributed by Lukas
"If you just focus on educating your customers, you're missing a HUGE opportunity!" says Mark Kilens, Co-Founder of HubSpot Academy and Drift, and now...
Episode 130 - Katie Felton on Education Pricing and Packaging
25 Apr 2024
Contributed by Lukas
In this episode we welcome Katie Felton - Director of Academies, Global Education Services at Anthology Inc. to continue our exploration into Pricing ...
Episode 129 - Mindy Barenblat - So Much Joy in Pricing
05 Apr 2024
Contributed by Lukas
How do we price our Customer Education programs? It's a hugely challenging task, even for the experienced - and one that CELab listeners have asked f...
Episode 128 - Emily Brogan - Customer First Thinking
21 Mar 2024
Contributed by Lukas
In this conversation we are joined by Emily Brogan, the Customer Education Manager at Dovetail. Emily's experience (and ours!) expresses and dives int...
Ep 127 - Brian Oblinger - Community and Customer Education are Better Together
07 Mar 2024
Contributed by Lukas
Listen in as we explore the ever-evolving intersection of community management and customer education with Brian Oblinger. Brian is a seasoned veteran...
Episode 126 - Jesse Evans - Collaborating with Product Teams and Getting Buy-In
22 Feb 2024
Contributed by Lukas
Two of the key activities in the life of a Customer Education professional are crucial skills to have: Collaboration with Product Teams and getting t...
CELab - Ep 125 - Julie Dirksen - Designing Learning for Behavior Change
08 Feb 2024
Contributed by Lukas
Ever wonder how the minds behind world-class customer education programs construct the experiences that not only stick but also spur action? That's ex...
Episode 124 - Sharon Castillo - Why Good Accessibility is Good Customer Education
25 Jan 2024
Contributed by Lukas
Have you ever considered how an overlooked design choice could shut out a swath of eager learners? Imagine excluding twenty-five percent of adults fro...
Episode 123 - CLOWN LAB
16 Jan 2024
Contributed by Lukas
What can Clown Core teach us about Customer Education? Every year, Adam and Dave take some time to clown around and have a little fun. So have yo...
Episode 122 - 2023 Wrap-Up and 2024 Predictions
28 Dec 2023
Contributed by Lukas
It's the end of 2023! This year we experienced the continuation of the economic trends we saw in 2022, watched complex and troubling geopolitics unfo...
Episode 121 - Customer Education Report Season 2023
14 Dec 2023
Contributed by Lukas
What's the "State of Customer Education"? Each year Adam and Dave take time to review reports focused on education in B2B SaaS and pull forward the ...
Episode 120 - Barry Kelly - Thought Industries - The Headless LMS and the Future of Learning
30 Nov 2023
Contributed by Lukas
Are you prepared to transform the way you perceive learning and interaction with technology? We're thrilled to share fascinating insights from Barry K...
Ep 119 - Alessio Artuffo - Docebo and AI-Powered Customer Education
16 Nov 2023
Contributed by Lukas
We're always excited to talk with leaders about their platforms and roadmap - and this episode is no exception. You'll want to join us to learn how ...
CELab - Ep 118 - Sourabh Bajaj - AI and Customer Education
02 Nov 2023
Contributed by Lukas
In this episode, Sourabh Bajaj, an expert in AI, explores the role of artificial intelligence in customer education. He discusses his background in AI...
Ep 117 - Strigo and the Next Generation of Virtual Instructor Led Training
19 Oct 2023
Contributed by Lukas
Instructor-led training has always been a core part of the customer education program. With COVID hitting in 2020 there was a strong shift to VILT (Vi...
Ep 116 - Treion Muller - The Rise of the Mutant Learner
05 Oct 2023
Contributed by Lukas
What is a Mutant Learner? In this episode of the CELab podcast, we welcome #1 International Best Selling Author Treion Muller to the show to talk ab...
Ep 115 - Shellie Grieve - Cohort Learning in Customer Education
21 Sep 2023
Contributed by Lukas
In this episode, Dave Derington chats with Shellie Grieve, the Director of Collaborative Learning at ServiceNow. You’ll hear about the landscape of ...
Ep 114 - Alessandra Marinetti - Change Management and its Role in Customer Education
07 Sep 2023
Contributed by Lukas
In this episode, Adam Avramescu takes a deep dive into Change Management with Alessandra Marinetti - Global Head of Education and Enablement at Asana....
Ep 113 - Caitlin Wood - Scale Success and the Role of Education
24 Aug 2023
Contributed by Lukas
In this episode, Caitlin Wood, Senior Director of Customer Success and Enablement at Ironclad, dives into the intricate world of customer education an...
Ep 112 - Nick Mehta and Steve Cornwell - Digital Customer Education
17 Aug 2023
Contributed by Lukas
This is an episode you won't want to miss - the future is now! Customer Education has a seat at the table and a critical impact on business. In this...
Episode 111 - Instructional Design 101 - Mayer's 12 Principles
10 Aug 2023
Contributed by Lukas
In this episode, Adam reviews Dr. Richard E. Mayer’s 12 Principles for Multimedia Learning in our Instructional Design 101 series. Dr. Mayer's resea...
Episode 110 - Navigating the Learning Management Systems Marketplace
27 Jul 2023
Contributed by Lukas
In this podcast episode, host Dave Derington speaks with John Leh, CEO/Lead Analyst at learning tech research/consulting firm, Talented Learning. Tale...
Episode 109 - TechSmith and Project-Based Learning
17 Jul 2023
Contributed by Lukas
We are big fans of TechSmith and its products - and TechSmith is a fantastic supporter of the Customer Education community! Today we welcome Matt Pier...
Episode 108 - Stephanie Pellegrino - Landing a Job in Customer Education - Part 2
29 Jun 2023
Contributed by Lukas
Welcome to Part II of an important discussion between host Adam Avramescu, VP of Customer Education at Personio, and Stephanie Pellegrino, who leads C...
Episode 107 - Landing a Job in Customer Education - Part 1 - with Stephanie Pellegrino
23 Jun 2023
Contributed by Lukas
Welcome to Part I of a candid discussion between host Adam Avramescu, VP of Customer Education at Personio, and Stephanie Pellegrino, who leads Custom...
Episode 106 - Aaron Morin @ Thinkific - Education from Hustle Culture to Customer Success
01 Jun 2023
Contributed by Lukas
In Episode 102, we first spoke with the Thinkific Team about the Power of Education as a Growth Tool for business. Today we’re going deeper into the...
Episode 105 - Gamification and Gamified Learning with Intellum
17 May 2023
Contributed by Lukas
Gamification and Gamified Learning are resurfacing as big trends in helping grow engagement in SaaS platforms. In this episode, we are going to talk...
Episode 104 - Customer Education and Advocacy with Docebo
26 Apr 2023
Contributed by Lukas
Like peanut butter and jelly, customer advocacy and education – together – synergize their powers. Join host Dave Derington as he speaks with Adam...
Episode 103 - Videate - Automated Video Production with AI
18 Apr 2023
Contributed by Lukas
Machine Learning and AI are really impacting our world, but how can Customer Education teams take advantage of this trend? Enter Videate! If I can h...
Episode 102 - Thinkific - The Power of Education as a Growth Tool for Business
07 Apr 2023
Contributed by Lukas
Software as a Service (SaaS) businesses are often plagued by the same challenge: Churn! Thanks to the emergence of Customer Success, we’ve learned a...
Episode 101 – Hard-Learned Lessons in Customer Education Leadership – Part 2
27 Mar 2023
Contributed by Lukas
In CELab’s 100th episode, we’ve kicked off the celebration of 100 episodes by discussing the hardest-won lessons for Customer Education Leaders. D...
Episode 100 - Hard-Learned Lessons in Customer Education Leadership - Part 1
17 Mar 2023
Contributed by Lukas
For CELab’s 100th episode, we’ve decided to celebrate by discussing the hardest-won lessons for Customer Education Leaders. Dave and Adam have bot...
Episode 99 - Lisa Rothrauff - Building Resilient Customer Education Teams in Times of Change
03 Mar 2023
Contributed by Lukas
Customer Education teams must remain adaptable in times of change. After all, we support ever-changing products for diverse audiences, and we drive ev...
Episode 98 - Tiffany Taylor - The Overlap between Customer Success and Customer Education
21 Feb 2023
Contributed by Lukas
With this episode, we’re joined by Tiffany Taylor to talk about the overlap between Customer Success and Customer Education. Tiffany leads both the ...
Episode 97 - Customer Education 1997 - Part 3
13 Feb 2023
Contributed by Lukas
And finally … our “book club” discussion on Peter Honebein‘s book, “Strategies for Effective Customer Education“. If you haven’t listen...
Episode 96 -Customer Education 1997 – Part 2
31 Jan 2023
Contributed by Lukas
We’re back for Part 2 (of 3!) of our discussion on Peter Honebein‘s book, “Strategies for Effective Customer Education“. If you haven’t list...
Episode 95 -Customer Education 1997 - Part 1
22 Jan 2023
Contributed by Lukas
The clock is winding back, once again! On a previous episode, we covered Claudia Gaillard Meer’s book on Customer Education from 1984. And now, we’...
Episode 94 - Customer Education 1984 - Part 2
11 Jan 2023
Contributed by Lukas
This episode is a continuation of our discussion of Claudia Gaillard Meer’s 1984 work on Customer Education. Customer Education has been around for ...
Episode 93 - 2023 Customer Education Predictions
02 Jan 2023
Contributed by Lukas
It’s 2023! Dave and Adam share predictions for the coming year – what are the big trends to watch, and what are the ones that might not pan out? W...
Episode 92 - Customer Education 2022 Wrap-Up
30 Dec 2022
Contributed by Lukas
It’s the end of 2022 and we’re recapping the year with reflections on what we, and our peers in the Customer Education world, have learned. We sta...
Episode 91 - Customer Education 1984 (Part 1)
24 Dec 2022
Contributed by Lukas
Customer Education is, as Dave Derington says, “Both new and not new”. We review the book, “Customer Education” by Claudia Gaillard Meer and...
Episode 90 - Customer Education and the Economic Slowdown
01 Dec 2022
Contributed by Lukas
In Late 2022, businesses in the Software-as-a-Service (SaaS) market have felt the impact of an economic slowdown. Many of us – both leadership and t...
Episode 89 - Michele Wiedemer - Video Creation for Customer Education
24 Nov 2022
Contributed by Lukas
Video. It is often the go-to for many of our customers, and for good reason. Some stats from TechSmith, “83% of people prefer watching videos to acc...
Episode 88 - Jasonda Desmond - The Business Impact of Customer Education
19 Nov 2022
Contributed by Lukas
Customer Education is an increasingly important tool in a Software Exec’s toolkit. As programs grow and mature, we sometimes have a “seat at the t...
Episode 87 - Niyati Shah - The Area Under the Curve
06 Nov 2022
Contributed by Lukas
Many people ask exactly how Customer Education can drive Revenue, reduce Churn, decrease Support tickets, and much more. Is it magic? Is it secret tec...
Episode 86 - WorkRamp - Stephanie Middaugh - Bridging the Gap Between Enablement and Customer Education
28 Oct 2022
Contributed by Lukas
(This episode is sponsored by WorkRamp) As WorkRamp says on their website, “Learning is a Growth Engine” for your business. At CELab, we talk abou...
Episode 85 – State of Customer Education Industry 2022 – Part 3 – TSIA
21 Oct 2022
Contributed by Lukas
Continuing our journey through the “State of Customer Education” reports that have come out in 2022, we explore TSIA’s report – The State of E...
Episode 84 – State of Customer Education Industry 2022 – Part 2 – Thought Industries and IDC
13 Oct 2022
Contributed by Lukas
“Now is the right time for Customer Education.” as Cushing Anderson and Lisa Rowan say in the their Thought Industries’ sponsored report. As the...
Episode 83 - State of Customer Education Industry 2022 - Part 1 - Skilljar
23 Sep 2022
Contributed by Lukas
In the lead-up to Fall 2022 Conference Season, we will be releasing a three-part mini-series covering a number of reports. Here, we cover Skilljar’s...
Episode 82 - Phil Byrne - Breaking into Customer Education
05 Sep 2022
Contributed by Lukas
In this episode, we speak with Phil Byrne, Manager of Product Education at Intercom. Through the lens of choosing the right metrics, Phil takes us on ...
Episode 81 - Courtney Sembler and the Wild, Wild, World of Localization
18 Jul 2022
Contributed by Lukas
Customer Education programs grow and mature alongside products and platforms as a software business grows. And, at some point, Localization becomes a ...
Episode 80 - Alessandra Marinetti - Tribal Leadership in Customer Education
25 Jun 2022
Contributed by Lukas
How do we think about leadership in Customer Education? In previous episodes of the CELab Podcast, we have talked about next generation of leaders and...
Episode 79 - Starting Over Again
03 Jun 2022
Contributed by Lukas
Customer Education is not a “walk in the park”. But in this episode, Adam and I take a stroll (literally) through the Hirim M. Chittenden Ballard ...
Episode 78 - Daniel Quick & Barry Kelly - A 12-Step Playbook for Customer Education Success
17 May 2022
Contributed by Lukas
For Leaders and Practitioners, there are few books out there on the market which appeal specifically to the Customer Education Market which is why we ...
Episode 77 - Stephanie Pellegrino - The Next Generation of Customer Education Leaders
07 Apr 2022
Contributed by Lukas
Over the years, many Customer Education practitioners have come to us at CELab asking, “How do I move up in my Customer Education career?” What ar...
Episode 76 - Nick Mehta - Customer Education is the Core of Customer Success
23 Mar 2022
Contributed by Lukas
While Customer Education has been around for many years, we at CELab attribute it’s re-emergence to the Customer Success movement. And with that, we...
Episode 75 - Melissa VanPelt - Customer Education, Advocacy, and Community
08 Mar 2022
Contributed by Lukas
For this episode, we welcome Melissa VanPelt who leads Seismic’s Global Education and Advocacy program at Seismic. We’ve hoped to have Melissa on ...
Episode 74 - CELab Maximum "Minis" - Part 1 - Working with Marketing
14 Feb 2022
Contributed by Lukas
It’s Valentine’s Day and our gift to the CELab Community was intended to be a “Mini”. Turned out, both Adam and Dave got on a roll and at abou...
Episode 73 - Monica Sindwani - Transitioning to Customer Education
21 Jan 2022
Contributed by Lukas
Photo by Suzanne D. Williams on Unsplash Are you wondering how to move from K-12 to Customer Education? Or academia to corporate learning? In this...