Temples & Markets' Judith Treanor: getting to $10k/m in year 1 w/ email marketing
27 Feb 2017
Contributed by Lukas
Judith Treanor is the Director and Founder of Temples and Markets an online only eCommerce business ...
Bathing Bunnies' Angela Taylor: product creation, selling online, and Not on the High Street
20 Feb 2017
Contributed by Lukas
Angela Taylor is the founder of Bathing Bunnies, an online only ecommerce store which designs and ma...
Michael E Gerber, author of Beyond the eMyth and small business guru talks eCommerce with Chloë
13 Feb 2017
Contributed by Lukas
Michael E Gerber is the author of over 28 business books, including the E-Myth itself which has sold...
The Leprosy Mission's Andrew Grant eCommerce to fund charity, product ideas, email and more
06 Feb 2017
Contributed by Lukas
Andrew Grant is our first ever Charity / Not for profit eCommerce guest (can't believe it's ...
Stonemen's Johnnie Cass building a great relationship with your biz partner, going global
30 Jan 2017
Contributed by Lukas
Johnnie Cass is the co-founder and General Manager at Stonemen, an underwear brand who make the best...
Product Startup's Filip Valica - should you create your own product? how do you get it right?
26 Jan 2017
Contributed by Lukas
Filip Valica is the host of The Product Startup Podcast. He is a mechanical engineer with a passion ...
Love Aroma's Lewis Love 400% growth, achieving £1m turnover in 2 years selling Yankee Candles
23 Jan 2017
Contributed by Lukas
Lewis Love is the eCommerce Manager of Love Aroma a Bricks and Clicks retailer specialising in curat...
Matt Warren on founding, growing & exiting two 7-figure turnover eCommerce businesses
19 Jan 2017
Contributed by Lukas
Matt Warren founder of our series sponsors Veeqo – but don’t worry this isn’t a pitch episode ...
Pt B: Shop America's Gerjo van den Berg How to systematise your business for Growth
16 Jan 2017
Contributed by Lukas
Gerjo van den Berg is back on the show for a second time to share how he's systematising his bui...
Pt A:Shop America's Gerjo van den Berg How to systematise your Business for growth
16 Jan 2017
Contributed by Lukas
Gerjo van den Berg is back on the show for a second time to share how he's systematising his bui...
FE International's Thomas Smale - Buy or Build? How should you get started in eCommerce?
12 Jan 2017
Contributed by Lukas
Thomas Smale co-founded FE International in 2010. It is now the world’s largest website brokerage ...
Equichoice's Chantal Wellavize - great customer service tips and a 600% roi marketing method
09 Jan 2017
Contributed by Lukas
Chantal Wellavize is the founder of Equichoice, a bricks and clicks store selling ‘the products yo...
Experts View: The Marketing Method More People Should be using in 2017
05 Jan 2017
Contributed by Lukas
Each of our eCommerce experts makes the case for a marketing method they believe more of us should b...
Best Self Co winning Shopify Build a Business Competition; 100,000 orders in year 1
02 Jan 2017
Contributed by Lukas
Cathryn Lavery and Allen Brouwer are the co-founders of Best Self Co. It’s an online only eCommerc...
Experts View: The Most Interesting Thing in eCommerce in 2016
26 Dec 2016
Contributed by Lukas
Our group of eCommerce experts outline what they each believe was the most interesting thing in eCom...
Thinkific's Greg Smith how he's achieved 40% monthly growth thro customer focus
19 Dec 2016
Contributed by Lukas
Greg Smith is the co-founder and CEO of Thinkific an SaaS eCommerce business which sells a software ...
Efficiency Books for Christmas 2016 - the ones you want in your stocking
12 Dec 2016
Contributed by Lukas
My top 5 Efficiency Books to read over Christmas 2016. Taking you through the 5 books Chloe thinks e...
Winter National's Tamsin Burford put the products AND customers at the heart of your business
05 Dec 2016
Contributed by Lukas
Tamsin Burford started Winter National 10 years ago as a result of wanting to start a fashion boutiq...
Party Packs' Kate Turner: 30 years building a £5m turnover eCommerce business
28 Nov 2016
Contributed by Lukas
Kate Turner started her business in 1986 selling boxes of party supplies to pubs in the UK - when th...
The Cornish Fishmonger's Rob Wing: selling fish online, why customer service is essential
21 Nov 2016
Contributed by Lukas
Rob Wing is the founder of The Cornish Fishmonger. He started the B2C eCommerce site to increase the...
Lick My Dip's Dave Rotheroe is back! Subscription optimisation, influencer outreach +more
14 Nov 2016
Contributed by Lukas
It's great to have Dave Rotheroe back on the podcast - last time we spoke to him he'd just l...
Farm Toys Online's Julia Lowe team, product, and focus requried to turnover £500,000 a year
07 Nov 2016
Contributed by Lukas
Julia Lowe is a serial business woman and founder of Farm Toys Online. With her permanent team of 6 ...
MyDeal.com.au's Sean Senvirtne on marketplace growth at 300% per year
31 Oct 2016
Contributed by Lukas
Sean Senvirtne is the found of MyDeal.com.au - Australia's favourite online store that's on ...
Fire Protection Online's Jon Butt how to grow to £2m turnover and work just one morning a week
24 Oct 2016
Contributed by Lukas
Jon Butt is the accidental founder of Fire Protection Online, a business he launched in 2007. He'...
Takeaways from Internet Retailing and eDelivery for smaller retailer. Customer experience
17 Oct 2016
Contributed by Lukas
Our host Chloe Thomas attended both the Internet Retailing Conference, and eDelivery Conference last...
Wink Beds' Dan Adler shares the strategy and marketing that achieved $2million in year 1
10 Oct 2016
Contributed by Lukas
Dan Adler is co-founder of Wink Beds, they launched in March 2015 and in their first year did $2mill...
Takeaways from eCommerce Expo for the smaller retailer. Email, CRO, personalisation, Applepay
03 Oct 2016
Contributed by Lukas
Our host Chloe Thomas attended eCommerce Expo last week, and now brings you her pick of the top take...
Studio 15's Jia Wertz fashion startups inc popups, social media & 10,000 customers in 12 months
26 Sep 2016
Contributed by Lukas
After 15 years in the fashion industry Jia Wertz launched Studio 15 (her own business) on the public...
Honest Brew's Nejc Skoberne talks Customer-focused Growth Hacking and selling beer online
19 Sep 2016
Contributed by Lukas
Nejc Skoberne is the Lead Growth Marketer at Honest Brew, who have over 20,000 customers and 3,000 a...
Rock Pamper Scissors' Mat Braddy on m-commerce, startups, and building a marketplace
12 Sep 2016
Contributed by Lukas
Mat Braddy was the founding CMO of Just Eat, and is now building Rock Pamper Scissors to revolutioni...
Saltopia's Kimarie Santiago on how to 2x each year, and balance online and wholesale selling
05 Sep 2016
Contributed by Lukas
Kimarie Santiago is the creator and owner of Saltopia Salts a business that simple sells Salt. Natur...
Snakehive's Tim Thorp sell 7,000 mobile phone cases a month using Adwords and customer service
29 Aug 2016
Contributed by Lukas
Tim Thorp is co-founder and head of marketing and sales at Snakehive. A UK eCommerce business with s...
How to grow sales 5x in 6 months with SEO on WooCommerce with Any Old Lights' Nick Griffiths
22 Aug 2016
Contributed by Lukas
Nick Griffiths is co-owner of Any Old Lights a bricks and clicks business selling vintage lights. Th...
The Kewl Shop's Charles Fitzgerald achieve 50,000 visits/month, content & customer service
15 Aug 2016
Contributed by Lukas
Charles Fitzgerald founded bandage dress specialist The Kewl Shop in 2012. His team are all over the...
Janet Murray how you can do your own PR, 4 ways get great coverage for eCommerce business
08 Aug 2016
Contributed by Lukas
Janet Murray is a journalist and author of "Your Press Release is Breaking my Heart: A Totally u...
Ultimate Bundle's Ryan Langford Affiliate marketing is key in his alternative eCommerce business
04 Aug 2016
Contributed by Lukas
Ryan Langford is the CEO of Ultimate Bundles. It’s a very different type of eCommerce business to ...
The Party People's Dean Salakas using PR on TV to get to $2million turnover (inc Shark Tank)
01 Aug 2016
Contributed by Lukas
Dean Salakas is the "Chief Party Dude" at The Party People. A bricks and clicks Australian p...
On The Tools' Lee Wilcox masterclass in social media inc Facebook, Snapchat and Instagram
25 Jul 2016
Contributed by Lukas
Lee Wilcox is a co-founder of On The Tools, a business that started with B2B app plans, but due to t...
Social Jukebox's Tim Fargo on SaaS eCommerce, and achieving 2xGrowth in 5 months
18 Jul 2016
Contributed by Lukas
Tim Fargo is the founder of socialjukebox – yes we’re diving into the world of SaaS (that’s so...
A Suit That Fits' David Hathiramani on customer led innovation & Crowdfunding
11 Jul 2016
Contributed by Lukas
David Hathiramani is an eCommerce veteran of over 10 years, we discuss how listening to the needs of...
Chloe's Top 7 Marketing Manipulation Books to Read Over the Summer
04 Jul 2016
Contributed by Lukas
My top 7 Marketing Manipulation Books to read over Summer 2016 (or winter if you're in the south...
Regal Gentleman's Liam Jennings - great startup, social media and Shopify tips
27 Jun 2016
Contributed by Lukas
Liam Jennings and his co-founder Josh might still be holding full time jobs alongside their eCommerc...
Tesco's Tamara Duschl talks brand, customer, the challenges are the same for a global retailer
20 Jun 2016
Contributed by Lukas
This week we're excited to bring you Tamara Duschl Head of Brand for one of the world's Top ...
Garage Flex's Alasdair Broom on using eCommerce to satisfy and recruit more customers
13 Jun 2016
Contributed by Lukas
Alasdair Broom explains how the eCommerce arm of his business enables him to satisfy existing custom...
Takeaways from DCA Annual Summit 2016 inc mobile tips, webchat, B2B eCommerce and more
06 Jun 2016
Contributed by Lukas
Our host Chloe Thomas attended the Direct Commerce Association Annual Summit last week, and now brin...
Nineteenth Amendment's Amanda Curtis on building a designer fashion marketplace from scratch
30 May 2016
Contributed by Lukas
Amanda Curtis talks us through how after 18 months of building a bespoke system she and her team suc...
So Unusual's Kerry Williams is a recent startup, and has LOTS of great advice for us all
23 May 2016
Contributed by Lukas
Kerry Williams (our first Australian guest!) is 7 weeks into her new homewares business. With clear ...
Ask Chloe! Answers to your questions, in honour of the launch of "Customer Manipulation"
16 May 2016
Contributed by Lukas
This episode is our 50th! So we're celebrating by answering your questions. The episode also goe...
Fresh Clean Tees' Matthew Parvis startup subscription business and growing 200% per month
09 May 2016
Contributed by Lukas
Matthew Parvis joins Chloe to discuss how he and his wife Melissa launched Fresh Clean Tees in Novem...
Takeaways from Internet Retailing Expo - inc Feelunique, Laterooms, Eurostar, Bonmarche
02 May 2016
Contributed by Lukas
Our host Chloe Thomas attended the Internet Retailing Expo last week, and now brings you her pick of...
Takeaways from Catalyst Europe - including FBA, eBay, Amazon, Wholesale, Google and more
25 Apr 2016
Contributed by Lukas
Our host Chloe Thomas attended the Catalyst Conference powered by Channel Advisor last week, and now...
The TeaShed's Jules Quinn the power of team-brand-product and B2B into an eCommerce business
18 Apr 2016
Contributed by Lukas
Jules Quinn discusses the power of getting the brand right, and building that brand right to build a...
AGAME Sport's Adrian Noott growing a B2B eCommerce business to £400,000 turnover
11 Apr 2016
Contributed by Lukas
Adrian Noott uses clever content marketing and great relationship and trust building methods to buil...
Tanya Heath Paris' Tanya Heath on luxury fashion, international eCommerce and Magento
04 Apr 2016
Contributed by Lukas
Tanya Heath is the creator behind Tanya Heath Paris – a bricks and clicks business designing and s...
Project Repat's Nathan Rothstein - email sign ups led to $4million sales in 2015
28 Mar 2016
Contributed by Lukas
Nathan Rothstein is one of the founders of Project Repat. It’s an American business which turns yo...
Benny Hsu making $100k profit selling t shirts in 5 months by focusing on the customer first
21 Mar 2016
Contributed by Lukas
Benny Hsu wears a number of different hats he’s a blogger, and iOS app developer, and podcast host...
Classic Sailing's Adam Purser: 20 ys in eCommerce, getting 100,000+ Facebook engagements
14 Mar 2016
Contributed by Lukas
Adam Purser is the Managing Director at Classic Sailing who sell holidays on traditional sailing ves...
Colin Gray on Podcasting for Retailers - run your own podcast? be a podcast guest?
07 Mar 2016
Contributed by Lukas
Podcasting is a great way to attract customers to your business, and begin that trust-building conve...
Bureau Direct's Dominic Irons explains how focusing on the customer grew them to 3,500 orders/m
26 Feb 2016
Contributed by Lukas
Dominic Irons is the co-owner of Bureau Direct a multi-award-winning mail order stationery retailer....
Customer Attraction Tips with Shopify 3: 20 Ways to Increase your Email Signs Ups
24 Feb 2016
Contributed by Lukas
In this podcast we’re going to talk about how to maximise the number of unknown potential customer...
Deborah Lippmann's Mark Lippmann discusses running a multimillion dollar business and Apple Pay
22 Feb 2016
Contributed by Lukas
Mark Lippmann is the Managing Partner and Co-Founder at Deborah Lippmann. Deborah Lippmann, the eCom...
Customer Attraction Tips with Shopify 2: Customer First Content Marketing
17 Feb 2016
Contributed by Lukas
In this podcast I’m going to take you through: 1. What sort of ‘content’ we’re talking about...
William May Jewellers' Jonny Lomax discusses doubling Christmas sales
15 Feb 2016
Contributed by Lukas
Jonny Lomax is eCommerce and Marketing Manager at William May Jewellers. William May has been involv...
Customer Attraction Tips 1: Marketing you can use to get the Attention of Potential Customers
10 Feb 2016
Contributed by Lukas
In this podcast I’m going to take you through: 1. Why attraction is important, and what it means 2...
Takeaways from The Delivery Conference – including ASOS, House of Fraser, John Lewis, and M&S
08 Feb 2016
Contributed by Lukas
Our host Chloe Thomas attended The Delivery Conference powered by MetaPack last week, and now brings...
Shop America's Gerjo van den Burg turns over €300,000 with his low AOV eCommerce business
01 Feb 2016
Contributed by Lukas
Our first interview from the Netherlands! Gerjo van den Berg runs Shop America an online only eComme...
Getting to 50 order a month FAST on WooCommerce with Taste Tradition Direct's Ian Smith
25 Jan 2016
Contributed by Lukas
Ian Smith has recently partnered with the wholesale butchers Taste Tradition - to bring their outsta...
Experts View: The Key to eCommerce Success in 2016
18 Jan 2016
Contributed by Lukas
The Expert View you've been waiting for - just what is going to be the key to eCommerce success ...
Experts View: The Marketing Method More People Should be using in 2016
11 Jan 2016
Contributed by Lukas
Each of our eCommerce experts makes the case for a marketing method they believe more of us should b...
Experts View: The Most Interesting Thing in eCommerce in 2015
04 Jan 2016
Contributed by Lukas
Our group of eCommerce experts outline what they each believe was the most interesting thing in eCom...
2015 Highlights Show: Content Marketing and Social Media
28 Dec 2015
Contributed by Lukas
Chloe guides you through the best advice of our 2015 podcast guests. In this episode we look at how ...
2015 Highlights Show: New Customer Acquisition, Repeat Customers, and Customer Service
21 Dec 2015
Contributed by Lukas
Chloe guides you through the best advice of our 2015 podcast guests. In this episode we look at ways...
Goodbye Crutches' Tom Schwab discusses how he used content to get 70k visitors a month
14 Dec 2015
Contributed by Lukas
Tom Schwab is a master of content marketing. He's used it to switch his eCommerce business from ...
Beard Brand's Eric Bandholz on growing to a 7-figure turnover since 2013.
07 Dec 2015
Contributed by Lukas
"if it's not a core efficiency, then outsource it" - Eric chats with Chloe about how he&...
eCommerce Books for Christmas 2015 - Chloe selects and reviews the ones you want
30 Nov 2015
Contributed by Lukas
My top 5 eCommerce Books to read over Christmas 2015. Taking you through the 5 books Chloe thinks ev...
Trace Meyer on Bitcoin for eCommerce - what is bitcoin? what can it do for us eCommerce people?
23 Nov 2015
Contributed by Lukas
We’re doing something a little different. In this episode Trace Meyer will be helping us all to un...
Growing Magento sales to €500,000 selling tyres in Romania
16 Nov 2015
Contributed by Lukas
Dorin Parnica knows all about tyres, and has used that knowledge to grow his eCommerce business to €...
Christmas 2015 Tips with eSeller: 3: Your Christmas 2015 Customer Journey
11 Nov 2015
Contributed by Lukas
The third in our 3-part bonus series “Christmas 2015 Tips” presented by Chloe Thomas of eCommerc...
Serious Readers' Alex Pratt on growing sales of lamps to £5 million
09 Nov 2015
Contributed by Lukas
Alex Pratt is the founder of Serious Readers who build and supply the world’s best reading lights....
Christmas 2015 Tips with eSeller: 2: Why your Delivery Strategy Matters this Christmas
04 Nov 2015
Contributed by Lukas
The second in our 3-part bonus series “Christmas 2015 Tips” presented by Chloe Thomas of eCommer...
Lick my Dip's Dave Rotheroe on launching 2 subscription businesses in 6 months
02 Nov 2015
Contributed by Lukas
Dave Rotheroe has been in eCommerce for under a year, but already has two successful business launch...
Christmas 2015 Tips with eSeller: 1: Should you partake in Black Friday?
28 Oct 2015
Contributed by Lukas
The first in our 3-part bonus series “Christmas 2015 Tips” presented by Chloe Thomas of eCommerc...
Takeaways from eDelivery Conference, TeCOMM, and DCA for the Smaller Retailer
26 Oct 2015
Contributed by Lukas
Our host Chloe Thomas attended 3 more eCommerce conferences in the last 2 weeks, and now brings you ...
Takeaways from the Internet Retailing Conference 2015 for the Smaller Retailer
19 Oct 2015
Contributed by Lukas
Our host Chloe Thomas attended Internet Retailing last week, and now brings you her pick of the tips...
Maxwell Scott Bags' William Forshaw discusses international, and the power of a luxury brand
12 Oct 2015
Contributed by Lukas
William Forshaw is the founder of Maxwell Scott Bags – a luxury English brand that is an online on...
MyArtGallery.ie's Kritika Ashok talks rebrands, switching from B2B to B2C
05 Oct 2015
Contributed by Lukas
Kritika Ashok is our first Irish guest. She runs Ireland’s MyArtGallery.ie with the simple goal to...
Wet Shave Club's Rohan Gilkes talks subscriptions, social media turningover $350,000 in year 1
28 Sep 2015
Contributed by Lukas
Rohan Gilkes runs WetShaveClub.com which is about bringing back the manly ritual of traditional shav...
Miso Tasty's Bonnie Chung chats about getting to 1,000 regular customers in under 2 years
21 Sep 2015
Contributed by Lukas
Bonnie Chung runs the Shopify site Miso Tasty alongside thriving wholesale distribution. After 3 yea...
HoneyTree Bespoke's Sebastian Galbraith-Helps discusses personalised stationery business
14 Sep 2015
Contributed by Lukas
Sebastian Galbraith-Helps runs the online only eCommerce business HoneyTreeBespoke.com, with his wif...
Blacker Yarn's Sue Blacker on celebrating your values and sold out limited editions
07 Sep 2015
Contributed by Lukas
Sue Blacker runs the Online Only eCommerce business Blacker Yarns, which is the retail side of her y...
How to find the right Magento Developer with Plums Lingerie's Katherine Salt
31 Aug 2015
Contributed by Lukas
Katherine Salt runs the Boutique Bricks and Clicks eCommerce business Plums Lingerie. Selling a sele...
Electric Tobacconist's Pascal Culverhouse on SEO, retailing and getting to 7-figures in 2 years
24 Aug 2015
Contributed by Lukas
Pascal Culverhouse launched Electric Tobacconist in 2013, now well into the second full year Pascal ...
Beads Direct's John Leach using social media to be Europe's no1 jewellery making retailer
17 Aug 2015
Contributed by Lukas
John Leach joins us today from Beads Direct – Europe’s no.1 online bead and jewellery making ret...
Home Leisure Direct's Andy Beresford on Amazon Product Ads and the power of a cool product
10 Aug 2015
Contributed by Lukas
Andy Beresford is the managing director of the multi award winning games room retailer Home Leisure ...
The Pyjama Store's James Riggs discusses website migration, outsourcing, and brand
03 Aug 2015
Contributed by Lukas
James Riggs is the founder of online only eCommerce business The Pyjama Store. A business which scou...
Guthy Renker’s Phil Haslam on the power of TV Advertising
27 Jul 2015
Contributed by Lukas
Phil Haslam is the Managing Director Europe at Guthy-Renker, that puts him in charge of what Guthy-R...
Mannequin Madness’s Judi Townsend on turning a B2B eCommerce business into a retail business
20 Jul 2015
Contributed by Lukas
Here is our first American guest! Judi Townsend started Mannequin Madness in 2001 and has built it i...
Lifestyle Labs' Valerian Voegele redefining the vitamins sector customer service
13 Jul 2015
Contributed by Lukas
Valerian Voegele is an ex Tesco entrepreneur currently working on an eCommerce start up. That start ...
Prezzybox's Zak Edwards on how to grow in a highly competitive category
06 Jul 2015
Contributed by Lukas
Zak Edwards is the managing director of Prezzybox. Prezzybox is a multiaward winning UK Online Only ...
ECCO's Hilary Fletcher on how to grow and sell a Bricks and Clicks business
29 Jun 2015
Contributed by Lukas
Hilary Fletcher (until VERY recently) was Co-Owner of ECCO Shoes Oxford. ECCO Oxford has been a Bric...