Send us Fan MailIn this episode of Estate Agency X, Tracey Dumont of Harris and Wood shares how the business has built a 500-property portfolio with just 1.5 team members managing it. It is a sharp conversation on what really drives sustainable growth in lettings: intentional process, clear standards and a culture that supports performance on her 25+ year career.We also get into how to build a culture-first agency, why trusting your gut matters in leadership and recruitment, and how to bring accountability into the team without losing care, trust or connection. Follow the podcast and share this episode with another estate agent who wants to build a better business.Leading Estate Agents of the World – Founding Members LaunchWe’ll soon be introducing the first founding members of the network.If you'd like to be considered for the launch event, register herehttps://estateagencyx.co.uk/leadingestateagentsoftheworld Leading Estate Agents of the World Launching in 2026Guided by integrity and excellence, we bring together the world’s most trusted estate agents to elevate the industry. We champion leadership, innovation and collaboration, shaping a future where property is led with purpose and confidence.https://estateagencyx.co.uk/leadingestateagentsoftheworld

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