Send a textEstate agency hasn’t just become busy. It’s exceeded capacity.In this episode, Mark Burgess explains why manpower-based models can’t scale and why revenue per employee is the metric most owners ignore.From CRM limitations to AI operating systems, this conversation reframes how independent agencies should be built.This isn’t about replacing people. It’s about building properly.If you lead an estate agency, this will sharpen how you think.Listen now.Link to AI SummitLeading Estate Agents of the World Launching in 2026Guided by integrity and excellence, we bring together the world’s most trusted estate agents to elevate the industry. We champion leadership, innovation and collaboration, shaping a future where property is led with purpose and confidence.https://estateagencyx.co.uk/leadingestateagentsoftheworld

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“What did the council decide on item 42?” — answered with the speaker and the moment.