Send us a textIn this episode of Estate Agency X, Rob sits down with Mark Burgess to explore his SCOPE methodology and dive into why he created it. Mark shares his vast experience, detailing the balance between excitement and risk that comes with launching a new venture. He delves into the often overlooked need for realistic planning and the importance of preparing for potential pitfalls, offering practical advice for navigating the often overwhelming startup phase.As the conversation evolves, Rob and Mark tackle the ongoing challenges of running an estate agency. From the intense demands of the "challenger" stage, where many businesses grapple with operational instability, to the relief of reaching more stable ground, they explore how essential it is to master various business functions. Managing cash flow, making strategic adjustments, and finding the right staff all come under the microscope. Mark emphasises the importance of setting appropriate fees and maintaining a strong sense of direction to avoid regressing into earlier, more precarious phases.Finally, the discussion shifts to the "pressure cooker" phase, when the demands on your small, agile team become too great, and you must begin transitioning to a larger, more structured organisation. With Mark’s insights, they discuss the value of robust systems and effective processes, such as those provided by Iceberg Digital, that can elevate an estate agency to operational excellence. Together, they examine how these key elements can help build a sustainable and financially free business, offering clarity on why seeking guidance and structure can be the defining factors in long-term success.Iceberg Digital's SCOPE methodology offers not just a roadmap for growth but a framework for building a thriving, resilient estate agency. Whether you're in the early stages or ready to scale, this episode provides the insight and wisdom to move forward confidently in your entrepreneurial journey. Tune in and discover how to transform your business into a true success story.Sponsors of this podcast, Iceberg Digital are setting the standard in a world full of PropTech noise and AI buzzwords. With AI prospecting that finds listings before your competitors, marketing that wins instructions by putting your brand front and centre and a CRM that transforms how your team works, this isn’t just another tool, it's what leading estate agents use to stay ahead. www.iceberg-digital.co.uk

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