Voice of Influence
Episodes
175: Advocating for Yourself While Championing Others
12 Jan 2021
Contributed by Lukas
How can individuals who approach a challenge from different perspectives leverage their differing strengths to work toward a goal collaboratively? A...
174: Using Kolbe to Function Well as a Team with Jen Heins
05 Jan 2021
Contributed by Lukas
Kolbe Certified Consultant and Youth Specialist Jen Heins shares with us how understanding the specific ways we and those with whom we work take actio...
173: Finding Gratitude for 2020
29 Dec 2020
Contributed by Lukas
As we close the door on 2020 and cross the threshold of 2021, I address the gifts that we can gain from seasonal transitions and look at what we can g...
Why the Grinch Stole Christmas with Grant Wenburg
23 Dec 2020
Contributed by Lukas
Have you ever wondered why the Grinch stole Christmas? Our son's 5th grade teacher, Mrs. Brennan, posed this question to kids in the class and asked...
172: How to Change What You Don't Like at Work
22 Dec 2020
Contributed by Lukas
What's your role in making your work an opportunity to do what you love? Are there ways that you might be blocking your own goals at work? As we wrap ...
171: How to Turn Your Job Into Your Dream Job with Carson Tate
15 Dec 2020
Contributed by Lukas
Do you have the power to make your job into your dream job? That's what our guest Carson Tate, founder and managing partner of Working Simply, Inc., j...
170: Taking Personal Responsibility for What You Want
07 Dec 2020
Contributed by Lukas
We know that people want to be happy and fulfilled at work and that healthy organizations want to provide an environment that allows people to feel ha...
169: Love Your Audience, Clients, and Prospects More Than You Fear Them
01 Dec 2020
Contributed by Lukas
What fears can get in the way of your business success, and what role does love play in overcoming them? Building on last week's conversation with Fin...
168: Selling From Love with Finka Jerkovich
24 Nov 2020
Contributed by Lukas
Whether it's a product or an idea, how do we move beyond selling as a transaction and instead make it the catalyst for transformation? Finka Jerkovi...
167: Own Your Expertise and Your Desire to Share It
17 Nov 2020
Contributed by Lukas
Do you ever feel frustrated that others don't seem to grasp the value of what your expertise can offer them? Getting buy-in from others sometimes re...
166: Being Real without Ruining Your Relationships
10 Nov 2020
Contributed by Lukas
Last week, we talked with Shasta Nelson who wrote a book about how you have friendships at work and why are they that important. This week, we're pick...
165: Don't Be Afraid of Building Friendships at Work with Shasta Nelson
03 Nov 2020
Contributed by Lukas
Shasta Nelson is a friendship expert and a leading voice on loneliness and creating healthy relationships. Whether she's speaking at conferences or on...
164: Building Relationships While Maintaining Productivity at Work
27 Oct 2020
Contributed by Lukas
Our next series on the podcast is about friendship at work and Rosanne and I thought a perfect way to kick things off would be to talk about our frien...
163: Is Your Tone Influential?
20 Oct 2020
Contributed by Lukas
A few episodes ago, we talked about why it's important to simplify your expertise so that people who don't share your knowledge of a subject can care ...
162: How to Cut the Jargon and Speak Clearly with Wes Gay
13 Oct 2020
Contributed by Lukas
Wes Gay is a writer, entrepreneur, and marketing consultant. He is a StoryBrand Certified Copywriter and Guide, helping businesses clarify their marke...
161: Simplifying Your Expertise So People Care
06 Oct 2020
Contributed by Lukas
Starting today and continuing over the next few weeks, we'll be diving deeper into how to communicate more simply so you message doesn't get lost. In ...
160: Break Free from Who You Think You Should Be
29 Sep 2020
Contributed by Lukas
After the three previous three episodes about change, I wanted to take some time to think through together what the psychology behind behavioral chang...
159: Another Look at the Psychology Behind Changing Your Mind
22 Sep 2020
Contributed by Lukas
We've talked this month about the fact that change challenges us. As part of this theme, I had a conversation with Dr. Espen Klausen last week about t...
158: The Psychology Behind Changing Your Mind with Espen Klausen, Ph.D
15 Sep 2020
Contributed by Lukas
Espen Klausen, Ph.D., is back on the show! In case you're not familiar with this frequent guest, Espen is a licensed psychologist and speaker based in...
157: Why Don't People Trust Experts?
08 Sep 2020
Contributed by Lukas
With all of the global crises that have happened this year, people are stressed and we're finding ourselves in the middle of a great divide when it co...
156: Greatest Hits: Episode 100 - The Elements of a Voice of Influence®
01 Sep 2020
Contributed by Lukas
In this special episode, we're taking a look back at episode 100 of the Voice of Influence® podcast! Our team is thrilled with where we've been and w...
155: The Value of Bringing Your Diverse Experience and Talents to Work with Colin Crowley
25 Aug 2020
Contributed by Lukas
Earlier this year, I had a great conversation with Colin Crowley and I'm excited to have him back on the show today to talk about the value of bringin...
154: How to Handle Rejection as You Get Back to Work with Kyle Gillette
18 Aug 2020
Contributed by Lukas
Kyle Gillette is an ACC certified coach, behavioral profiler, and author. He's been coaching for over 15 years, turning professional in just the las...
153: Key Differences Between Healthy and Unhealthy Influence
11 Aug 2020
Contributed by Lukas
Today we're extracting the key takeaways from the series we've done this summer about power dynamics and the abuse of power. We started this series be...
152: Be a Voice for Wholeness and Human Flourishing with Jason Kanz, Ph.D
04 Aug 2020
Contributed by Lukas
Jason Kanz, Ph.D is a Neuropsychologist at the Marshfield Clinic in Eau Claire, Wisconsin where he lives with his wife and three children. Jason is t...
151: Institutional Health and Leadership In Difficult Times with Dr. Neal Schnoor
28 Jul 2020
Contributed by Lukas
Dr. Neal Schnoor is Chief of Staff to the President at California State University, Long Beach where he operates in various functions in support of me...
150: When Narcissism Comes to Your Organization with Dr. Chuck DeGroat
21 Jul 2020
Contributed by Lukas
Dr. Chuck DeGroat is Professor of Counseling and Christian Spirituality at Western Theological Seminary Holland MI, and Co-Founder and a Senior Fellow...
149: How to Support Someone in an Abusive Relationship with Rosanne Moore
14 Jul 2020
Contributed by Lukas
Roseanne Moore, my Voice of Influence colleague, is back on this episode to offer guidance on how you can be of help if you suspect that someone in yo...
148: How to Spot a Child Abuser Hiding in Plain Sight with Jimmy Hinton
07 Jul 2020
Contributed by Lukas
Jimmy Hinton is a full-time minister and safeguarding specialist with Godly Response to Abuse in the Christian Environment (GRACE) who researches dece...
147: Why We Need to Understand Trauma and Coercive Control with Dr. Debra Wingfield
30 Jun 2020
Contributed by Lukas
Debra Wingfield is an Author, Speaker, and Trainer for family abuse prevention and intervention treatment. She practiced counseling for 25 years wit...
146: Finding Her True Voice After Domestic Violence with Naghmeh Panahi
23 Jun 2020
Contributed by Lukas
Naghmeh Panahi is a speaker, a Bible teacher, and an executive director for the TAF Foundation; an organization that helps abused women escape and rec...
145: Deceptive Myths About the Abuse of Power (Part 2)
16 Jun 2020
Contributed by Lukas
My Voice of Influence colleague, Rosanne Moore, is back on the show for part two of our series on breaking down destructive myths surrounding coercive...
144: How to Talk About Racism Online and with Kids with Lucretia Berry
09 Jun 2020
Contributed by Lukas
Last week, we brought you part one of a two-part series about the myths around abuse and coercive control. We had originally planned to release the se...
Bonus: Making Your Anti-Racism Posts on Social Media Influential
04 Jun 2020
Contributed by Lukas
It can be hard to know what to say in a conversation about race, but if you're vulnerable and share how you are learning about the world, other people...
143: Deceptive Myths About the Abuse of Power (Part 1)
02 Jun 2020
Contributed by Lukas
My Voice of Influence colleague, Rosanne Moore, is back on the show to break down destructive myths surrounding coercive control and abuse of power. W...
142: Mentoring Leaders at Church and in Business with Natasha Sistrunk Robinson
26 May 2020
Contributed by Lukas
Natasha Sistrunk Robinson is the President of T3 Leadership Solutions, Inc., where she provides customized executive leadership coaching, consulting, ...
141: Characteristics of a Business that Endures with Bill Flynn
19 May 2020
Contributed by Lukas
Bill Flynn is the author of Further, Faster: The Vital Few Steps that take the Guesswork out of Growth and we had a really interesting conversation a...
140: Choosing Resilience Over Worry as a Business Owner
12 May 2020
Contributed by Lukas
Today, I'm genuinely excited to introduce to Aaron Wenburg and, no, it's not a coincidence that we have the same last name. Aaron is, in fact, my awes...
139: Live Coaching: Building a Transformational Keynote with Lia Valencia Key
05 May 2020
Contributed by Lukas
Lia Valencia Key was raised in an impoverished Philadelphia neighborhood, and even lived in a homeless shelter with her mom, sister, and her brother i...
138: How Freshly's Focus on Infrastructure & Empathy Supports Fast Growth with Colin Crowley
28 Apr 2020
Contributed by Lukas
Colin Crowley is the VP of Customer Experience at Freshly, where he directs a two-hundred-person department across five locations in the United States...
137: Persuasion, Influence, and Negotiation for Leaders with Dr. Nashater Deu Solheim
21 Apr 2020
Contributed by Lukas
Dr. Nashater Deu Solheim is the author of the new book, The Leadership PIN Code. As a former forensic psychologist with clinical research in the neuro...
136: How to Build the Tenacity to Lead as an Innovative Organization with Debbie Dekleva
14 Apr 2020
Contributed by Lukas
Debbie Dekleva is a recent recipient of the Innovator of the Year award from the Nebraska Business Development Council and the Wild Idea Cultivator at...
135: How I Got Started with a Brand Online
07 Apr 2020
Contributed by Lukas
In the past couple of months, probably because of some articles that have come out and some of the opportunities that I've had to speak to this, I've ...
134: 3 Team Needs In a Time of Traumatic Crisis
31 Mar 2020
Contributed by Lukas
Everything happening right now has just thrown our world into the state of wondering what in the world is going on. What's going to happen with the ...
133: How to Assemble and Engage a Global Team with Dmitriy Peregudov
24 Mar 2020
Contributed by Lukas
You know, pulling together a team and helping them all feel like they really are a part of your organization is a difficult job as it is. But it's e...
132: How To Get Unstuck On a Project
17 Mar 2020
Contributed by Lukas
What do you do when you're stuck on a project? My Communications Specialist, Rosanne Moore, is on the show to help me explain the steps that are neede...
BONUS: 17 Strategic Things A Business Can Do During a Slow-Down or Shut-Down
12 Mar 2020
Contributed by Lukas
Not everyone can do their work from home. Service-based, performance-based, hands-on businesses that need to close for a while do not have to lose thi...
131: Getting Published as a Subject Matter Expert with Chad R. Allen
10 Mar 2020
Contributed by Lukas
Are you one of those people that really believes you have a book in you? Or maybe you've written a book already. Perhaps you self-published and now yo...
130: Creating a Magical Experience with Jace & Holly Barraclough
03 Mar 2020
Contributed by Lukas
Jace & Holly Barracough are locals reporters in my town who recently did a story on me and also featured me on their Disney podcast, Navigating the Ma...
129: How to Prioritize and Take Back Your Calendar with Paul Casey
25 Feb 2020
Contributed by Lukas
Paul Casey is an expert in time management and leadership and a professional speaker who has spoken for companies like McDonald's and Subway. Throug...
128: Handle the Haters: Diving Into My Success Magazine Article
18 Feb 2020
Contributed by Lukas
How do you handle the haters? I mean, haters gonna hate, right? So, we've just sort of got to shake it off. And, while I love that idea of being...
127: What to Do When You Feel Ambushed with Retired Navy SEAL Jason Redman
11 Feb 2020
Contributed by Lukas
Have you ever felt ambushed or something unexpected comes along and throws you off course so that the rug being pulled out from underneath of your fee...
126: How Leading with Humility Impacts the Adoption of Change with Travis McNeal of Walmart
04 Feb 2020
Contributed by Lukas
Influence by nature is about affecting change and, if you're interested in listening to this podcast episode, my guess is that you care about how to m...
125: Toxic Feedback vs. Transforming Dialogue with Jessica Van Roekel
28 Jan 2020
Contributed by Lukas
Jessica Van Roekel is a writer and speaker who works directly with our clients and client teams to help them find their own voice of influence and dev...
124: How to Discern Your Calling Without Feeling Pressure (Greatest Hits) with Andrea Joy Wenburg
21 Jan 2020
Contributed by Lukas
Have you ever looked at someone you admire and felt pressured to be like them, do things the way they do, or do something just because they say you sh...
123: How to Up-Skill Workers in the Age of Digital Transformation with Shefali Gupta
14 Jan 2020
Contributed by Lukas
Shefali Gupta was a key player in DBS Bank's digital transformation. Eight years ago, they had a traditional bank, and as she'll tell us, just recen...
122: Using YouTube to Build Influence in 2020 with Nate Woodbury
07 Jan 2020
Contributed by Lukas
Nate Woodbury helps speakers and coaches leverage YouTube to grow a massive following that brings in seven figures of revenue. He is a master of eff...
121: How to Lead a 30,000 Foot View Team Check-In
30 Dec 2019
Contributed by Lukas
This week is a very special week as we're transitioning from one decade to the next so I'm doing a special solo episode to wrap up the year and decade...
120: How to Create a Stigma- Free Workplace with Mettie Spiess
16 Dec 2019
Contributed by Lukas
Mettie Spiess is a global workplace mental health expert who is a Nationally Certified Health Coach and the Founder of A World Without Suicide. Twen...
119: Be the Best Organization For the World with Jeff Henderson
09 Dec 2019
Contributed by Lukas
Jeff Henderson is an entrepreneur, speaker, pastor, author, and business leader. Since 2003, he has helped lead three of the North Point Ministries ch...
118: How to Trust Your Team With Your Business with Stacy Tuschl
02 Dec 2019
Contributed by Lukas
Stacy Tuschl started her own business at the age of 18 in her parents' backyard and turned that into a multimillion-dollar company that she still runs...
117: Are You a Helper or a Guide? with Rosanne Moore
25 Nov 2019
Contributed by Lukas
I'm incredibly excited to introduce you to Rosanne Moore. Rosanne is my Communication Strategist and the producer of this podcast. Basically, she's my...
116: Unlock Tangible Business Results While Sharing Your Message with Angelique Rewers
18 Nov 2019
Contributed by Lukas
Angelique Rewers is the CEO of The Corporate Agent and she is "the undisputed champion at helping small businesses land big clients" according to Inc....
115: Navigating the People Side of Marketing with Vanessa Yeh
11 Nov 2019
Contributed by Lukas
Vanessa Yeh has ten years of experience in brand building and integrated marketing. Vanessa is a creative and entrepreneurial storyteller who is passi...
114: How Different Generations Influence One Another at Work with Porschia Parker
04 Nov 2019
Contributed by Lukas
Porschia Parker is the founder and CEO of Fly High Coaching and the Millennial Performance Institute. She is a Certified Professional Coach, an Associ...
113: How to Build Credibility to Advocate for a Big Idea Heather Hansen
28 Oct 2019
Contributed by Lukas
Heather Hansen has her psychology degree and spent 20 years as an award-winning trial attorney and is a trained mediator. She has appeared on NBC, Fox...
112: The Power of Presence with Dr. Nancy Gordon
21 Oct 2019
Contributed by Lukas
Dr. Nancy Gordon is a Chairperson and Associate Professor of the Graduate Department of Counseling, Leadership and Expressive Arts at Salve Regina Uni...
111: How to Show Up to Old Relationships With Your New Self with Brian Dixon
14 Oct 2019
Contributed by Lukas
Brian Dixon is a podcaster, conference speaker, and business coach who is passionate about helping authors, speakers, and aspiring messengers create a...
110: Creating Emotional Connections with Your Brand with Kerri Konik
07 Oct 2019
Contributed by Lukas
Kerri Konik is a leading expert, consultant, and speaker on how to catalyze the emotional bonds between customers, brands, and companies to increase r...
109: Find Joy in Choosing to Miss Out with Tonya Dalton
30 Sep 2019
Contributed by Lukas
Tonya Dalton is a productivity expert, speaker, the author of The Joy of Missing Out, and the CEO and Founder of Inkwell Press; a company that's cente...
108: Creating Memorable Experiences with Manuel Christoffel of Woom Bikes
23 Sep 2019
Contributed by Lukas
Manuel Christoffel is the (Interim) Chief Customer Officer at Woom Bikes where he manages marketing in customer service for all North America. Prior...
107: Guiding a Team to Take Your Customer's Perspective with Tim Bay
16 Sep 2019
Contributed by Lukas
Tim Bay is the Head of Digital Marketing at Fellowes Brands where he is responsible for building comprehensive strategies and programs to drive greate...
106: Become the Person You Want To Be with David Neagle
09 Sep 2019
Contributed by Lukas
David Neagle is the founder of the multimillion-dollar global coaching company, Life Is Now, Inc. David helps thousands of entrepreneurs, experts, and...
105: Creating Moments of Delight for Customers with Fred Skoler
02 Sep 2019
Contributed by Lukas
Fred Skoler is an award-winning digital innovator, product manager and user experience executive who thrives at the intersection of business results a...
104: How to Not Be Weird When Selling with Liz Dederer
26 Aug 2019
Contributed by Lukas
Liz Dederer is disrupting sales for good. As founder and CEO of Selling With Service and the creator of Sales School for Entrepreneurs, Liz and her te...
103: How to Manage Your Reputation in Times of Crisis with Bill Coletti
19 Aug 2019
Contributed by Lukas
Bill Coletti is the CEO & Founder of Kith, a reputation management, crisis communications and professional development expert, keynote speaker, Wall S...
102: How to Unite Your Team With An Anthem
12 Aug 2019
Contributed by Lukas
It should be a goal of every corporate leader to get their employees to buy into the company's mission and brand. Yet, the further you get down the li...
101: Four Imperatives for Successful Managers with Ron Carucci
05 Aug 2019
Contributed by Lukas
Ron Carruci is a co-founder and managing partner at Navalent where he works with CEO's and executives who are pursuing transformational change for the...
100: Six Elements of a Voice of Influence®
29 Jul 2019
Contributed by Lukas
We're celebrating today because it's episode 100 of the Voice of Influence® podcast! Our team is thrilled with where we've been and we're excited for...
99: Reframe Your Company's Future with Aviv Shahar
22 Jul 2019
Contributed by Lukas
Aviv Shahar enables Fortune 500 companies to create purpose-inspired visions that bring out the best in their people and catalyze growth. As the Presi...
98: Navigating the Digital Transformation in Sales with Rick McCutcheon
15 Jul 2019
Contributed by Lukas
For the past twenty years, Rick McCutcheon has helped hundreds of business-to-business businesses improve their sales results. He is the creator of th...
97: How to Choose to Lead With Joy with Danny Williamson
24 Jun 2019
Contributed by Lukas
Danny Williamson is a communicator, humorist, Navy veteran, and poet who's absolutely passionate about joy. He has more than sixteen years of leadersh...
96: How To Find the Opportunity In Any Obstacle
17 Jun 2019
Contributed by Lukas
I'm not one of those people who believe everything happens for a reason. However, I do believe we can choose how we respond to obstacles in life and t...
95: Setting Ego Aside to Achieve Exponential Growth with Johnathan Grzybowski
10 Jun 2019
Contributed by Lukas
Johnathan Grzybowski is the Chief Marketing Officer and Co-Founder of Penji, an on-demand graphic design service that is fast, simple, and affordable....
94: How to Build a Fun Feedback Culture
03 Jun 2019
Contributed by Lukas
When you carry influence, there will be opportunities for you to speaking into the lives and others and others might see this and you being critical o...
93: How to Conquer Busyness with Kathy Bourque
27 May 2019
Contributed by Lukas
Kathy Bourque is the author of Conquering Busyness: A definitive guide to stop the overwhelm, get intentional and accomplish great things. In this ep...
92: It Isn't Bragging
20 May 2019
Contributed by Lukas
This week's topic of bragging is a subject I see come up quite frequently when I speak with people about who they are, their identity, and how they sh...
91: How to Master the Inner Game of Leadership with Daniel Kimble
13 May 2019
Contributed by Lukas
Daniel Kimble is an executive coach, keynote speaker, motorcycle road race winner, and a 30+ year veteran of Silicon Valley. He is also the author of ...
90: How to Take the Pressure Off High-Stakes Conversations
06 May 2019
Contributed by Lukas
Why do high-stakes conversations always feel so intense? Is it really necessary for these difficult conversations to feel like they're really so high-...
89: Help Your Workforce Become Ambassadors for Your Brand
29 Apr 2019
Contributed by Lukas
As you likely know by now, I've been focusing on customer service for the past several weeks and interviewing my fellow Smart Customer Service confere...
88: How Artificial Intelligence Will Impact Customer Relationship Management with Bob Fernekees
22 Apr 2019
Contributed by Lukas
Over the past several weeks I've been speaking with other presenters who'll be joining me at the Smart Customer Service conference in Washington D.C. ...
87: Are Your Analytics Helpful or Are They Noise? with Robert Lamb
15 Apr 2019
Contributed by Lukas
Robert Lamb is a customer interaction expert with thirty years of experience. He specializes in transformational strategies for virtualized omnichanne...
86: Counterintuitive Ways to Overcome Service Obstacles with Jeff Toister
08 Apr 2019
Contributed by Lukas
Jeff Toister has written three customer service books; including his new book, Getting Service Right: Overcoming the Hidden Obstacles to Outstanding C...
85: How to Align a National Team with Tisa Sinclair
01 Apr 2019
Contributed by Lukas
Tisa Sinclair's work experience has given her the opportunity to engage in several areas of communications from public relations to social media and d...
84: How to Convey Warmth and Competence with Chris Malone
25 Mar 2019
Contributed by Lukas
Chris Malone is the Founder and Managing Partner of the research-based consulting firm, Fidelum Partners, and has previously held senior marketing pos...
83: From Interruption Marketing to Differentiating with Service with Stan Phelps
18 Mar 2019
Contributed by Lukas
Stan Phelps is a Forbes contributor, TEDx speaker, and IBM Futurist who focuses on customer experience and employee engagement that can drive differen...
82: How to Connect Your Life to Your Customer Service with Derrick Ricca
11 Mar 2019
Contributed by Lukas
Derrick Ricca is a 25+ year veteran of the hospitality industry who has been the Senior Sales Manager for Greenleaf Hospitality Group for the past 17 ...
81: How to Write with the Voice of Your Brand with Leslie O'Flahavan
07 Mar 2019
Contributed by Lukas
As Founder of E-WRITE, Leslie O'Flahavan, is a problem solver for work-related writing challenges who has helped thousands of people learn how to writ...
80: How to Build a Culture of Respect with Kristie Rogers
25 Feb 2019
Contributed by Lukas
Kristie Rogers is an Assistant Professor of Management at Marquette University. Her research focuses on how people define themselves and experience re...
79: Are You Pulling Back Too Far? with Andrea Joy Wenburg
18 Feb 2019
Contributed by Lukas
Recently, my children came home from school and they were telling me about a girl who was "bossy" and it was clearly a negative thing to them. This m...