eCommerce MasterPlan

Using pop ups to achieve 500% YoY growth with Blomma Beauty's Karen MacDonald

29 Jun 2020

Contributed by Lukas

Karen MacDonald is the founder at Blomma Beauty. She founded the business in 2018 to help customers find all natural and organic beauty products. Kare...

Email Marketing with Chris Orzechowski Author of Bestseller "Make it Rain"

22 Jun 2020

Contributed by Lukas

Chris Orzechowski is the author of Amazon Bestseller - Make it Rain: The Secret to Generating Massive Paydays from Your Email List. As well as writing...

Customer Communities and Exclusive Short Run Products with Findlay Hats' Jimmy Hickey

15 Jun 2020

Contributed by Lukas

Jimmy Hickey is the founder and owner at Findlay Hats. Founded in late 2013, they have grown from a 2 person team working out of a living room to a 12...

Micheal Valdsgaard ex VP Digital Transformation IKEA on augmented reality

08 Jun 2020

Contributed by Lukas

Michael Valdsgaard has been in the retail industry since 1993 initially on the bricks side at Danish Supermarket Bilka, then with IKEA in both Europe ...

Running and micro influencer marketing campaign with Shannon Fitzsimmons from O So Curly

01 Jun 2020

Contributed by Lukas

Shannon Fitzsimmons is the founder at O So Curly, an online store selling tools and accessories for curly hair. Shannon started the business in 2015 a...

Kajetan Wyrzykowski Head of Content at Packhelp on B2B eCommerce and your content strategy

25 May 2020

Contributed by Lukas

Kajetan Wyrzykowski is the Head of Content at Packhelp. A B2B eCommerce business selling bespoke packaging supplies to companies including H&M, Go...

Using Klaviyo to increase AOV and Sales with Simon from UXB Skincare

18 May 2020

Contributed by Lukas

Way back in episode 255, we caught up for the first time with Simon Driscoll from UXB Skincare. Simon’s back to update us on how he’s navigating t...

Judah Phillips author of bestseller "eCommerce Analytics"

11 May 2020

Contributed by Lukas

Judah Phillips is a global leader in the field of analytics and data science, and the author of Amazon bestseller “eCommerce Analytics: Analyze and ...

How to make HUGE decisions in your business with Moral Code's Mark Kohlenburg

04 May 2020

Contributed by Lukas

Mark Kohlenberg is the CEO and founder of Moral Code, an exclusively eCommerce DTC brand selling premium men’s leather footwear and accessories. Lau...

Chloe's Marketing Maxims - 3 ways to increase the performance of ALL your marketing

27 Apr 2020

Contributed by Lukas

In this episode just like last time we’re doing something a little different. Last November I published a thoroughly updated version of my book eCom...

The Customer MasterPlan Model - use it to improve your marketing performance

20 Apr 2020

Contributed by Lukas

In this episode we’re doing something a little different. Last November I published a thoroughly updated version of my book eCommerce Marketing: how...

How sell your eCommerce business for max £$€s with Chris Shipferling of Global Wired Advisors

13 Apr 2020

Contributed by Lukas

Chris Shipferling is the Managing Partner at Global Wired Advisors, who help eCommerce business owners sell up. With over 1,000 transactions under the...

Organic Growth and managing Remote Teams with Ocushield's Dhruvin Patel

06 Apr 2020

Contributed by Lukas

Dhruvin Patel is an Optometrist & Founder of Ocushield. A screen protector designed and developed to protect your eyes, sleep and device screens. ...

Competitive advantage and selecting suppliers with Matt Edmundson of Jersey Beauty Company

30 Mar 2020

Contributed by Lukas

Matt Edmundson is the CEO of the Jersey Company, a group of health, wellness and beauty companies that deliver products and services to over 120,000 l...

Find out how Brie Read has grown Snag to £2m per month in just 2 years

23 Mar 2020

Contributed by Lukas

Brie Read is the CEO of Snag, selling tights to ladies of all sizes all around the world. Brie founded the business 2 years ago and now doing £2milli...

Luxury brand eCommerce and international growth with Freddie Sawkins from Czech & Speake

16 Mar 2020

Contributed by Lukas

Freddie Sawkins is a director at Czech & Speake and manages eCommerce, and international development. Czech and Speake an international luxury ret...

Story, brand and the cross channel selling balancing act with Quicke's Cheese's Tom Chatfield

09 Mar 2020

Contributed by Lukas

Tom Chatfield is the Head of Sales sand Marketing at Quicke’s. Quicke’s is a family farm and cheese maker established in 1540 – definitely makin...

Fashion replatforming, customer service and the impact of PR with Needle & Thread's Mark Liddington

02 Mar 2020

Contributed by Lukas

Mark Liddington is the Chief Operating Officer at Needle & Thread, a fashion retailer selling via their own website and through outlets such as Se...

Using Delivery Tracking data to streamline the customer experience with Scurri's Rory O'Connor

24 Feb 2020

Contributed by Lukas

We've got Scurri founder and CEO Rory O'Connor on the show to help us understand the opportunities and challenges of delivery tracking. From t...

How the world's largest art gallery do it - Rebecca Wilson from Saatchi Art

17 Feb 2020

Contributed by Lukas

Rebecca Wilson is the chief curator at Saatchi Art, the world’s leading online art gallery. Launched online in 2011 in Q3 2019 they grew by a whoppi...

Colin McIntosh explains how he took Sheets & Giggles to $1m in 12 months

10 Feb 2020

Contributed by Lukas

Colin McIntosh is the founder and CEO at Sheets and Giggles (awesome business name), which is the fastest growing bedding brand in the USA. It all sta...

JJ Resnick explains how stories have been at the heart of his eCommerce success

03 Feb 2020

Contributed by Lukas

JJ Resnick is the founder of multiple 7-figure brands, including the Moscow Copper Co – the creators of the famous Moscow Mule cocktail. JJ’s join...

eCommerce Growth Experts Mashup inc Ian Hammersley and Omnisend

30 Jan 2020

Contributed by Lukas

Chloe is joined by a host of eCommerce experts to answer the question "What is your top tip for growing an eCommerce business in 2020?"The ans...

eCommerce Growth Strategy with Rob Kessler of Million Dollar Collar and Go Tie Less

27 Jan 2020

Contributed by Lukas

In the first few years of an eCommerce business (or any business!) there’s often a lot of tooing and froing trying to find the right pathway. The ri...

eCommerce Startup 3 month Growth Strategy with Simon Driscoll from UXB Skincare

23 Jan 2020

Contributed by Lukas

We all have to focus on growth and achieving our goals month in, month out – you can’t forget about it once January’s over. In this episode, I’...

Taking a jewellery site to $3m in 3 years on BigCommerce, and then exiting with Ashish Malhotra

20 Jan 2020

Contributed by Lukas

Ashish Malhotra joins us to talk about how he took online jewellery website Novadab.com from launching from his spare bedroom to annual sales of $3mil...

Sustainable eCommerce and fast eCommerce Growth with Lucy Bloomfield

16 Jan 2020

Contributed by Lukas

Lucy Bloomfield is an ex retailer. She grew her eCommerce business, Trefiel, to over 10,000 customers in just 18 months, then decided to close it and ...

Customer Reviews & UGC to increase Conversion Rates with Argos' Joanna Steele

13 Jan 2020

Contributed by Lukas

Joanna Steele is the Senior Reviews and User Generated Content Manager at Argos. Or to put it another way The UGC QueenWhat Joanna doesn’t know abou...

eCommerce Experts Top Tips inc Ian Hammersley and WeMakeWebsites

09 Jan 2020

Contributed by Lukas

Chloe is joined by a host of eCommerce experts to answer the question "What is the most important thing we learnt in eCommerce in 2019?"The an...

Facebook Ads Tips and changing your focus to Profit maximisation with Flare Audio's Davies Roberts

06 Jan 2020

Contributed by Lukas

Davies Roberts is an inventor and the founder of Flare Audio, the sound technology company that retails headphones, earphones and much more. After rap...

Email Marketing from Batch and Blast to Customer Focused Comms with Nicola Fox

02 Jan 2020

Contributed by Lukas

I met our guest at the Internet Retailing Expo (IRX) where she was giving a presentation in the conference theatre I was chairing – her session was ...

Growing a subscription box to over €60k/m with BusterBox.com's Liam Brennan

30 Dec 2019

Contributed by Lukas

Liam Brennan is one of the co-founders of BusterBox.com. A Dog subscription box service that has thousands of subscribers in multiple markets. BusterB...

Selling £2m+ of vintage fashion on Instagram and mobile with Rory Westbrook of True Vintage

23 Dec 2019

Contributed by Lukas

Rory Westbrook is the founder of True Vintage, a streetwear retailer he founded from his university bedroom in 2014. Specialising in reviving vintage ...

Driving 40% of your sales via Email Marketing with Gerry Anderson Shop's Jamie Anderson

16 Dec 2019

Contributed by Lukas

Jamie Anderson is a TV and radio producer, director and writer and Managing Director at Anderson Entertainment. Which also means he’s in charge of t...

Video Persuasion author and direct response marketing pioneer Rick Cesari

09 Dec 2019

Contributed by Lukas

Rick Cesari has helped major brands from GoPro to George Foreman build billion dollar brands through Brand Response advertising and strategic video ma...

How to grow a new store fast with Google Ads and SEO with Joe & Mike Brusca

02 Dec 2019

Contributed by Lukas

Joe and Mike Brusca have a unique approach to eCommerce. Quickly scaling high ticket dropshipping eCommerce stores, then selling them via brokerage si...

Using your products to market your website with Luke Peters from Newair

25 Nov 2019

Contributed by Lukas

Luke Peters is the CEO of NewAir, according to Inc magazine one of the fastest growing privately held eCommerce businesses in America. Selling all sor...

Think 'Customer Journey' first to increase marketing impact with Omnisend's Rytis Lauris

18 Nov 2019

Contributed by Lukas

My guest is Rytis Lauris, the CEO and co-founder of Omnisend, an eCommerce marketing automation service trusted by over 50,000 marketers! He was on th...

7 Principles of DTC eCommerce with BigCommerce Head of Europe Mark Adams

11 Nov 2019

Contributed by Lukas

This November the White Label World Expo Online Retail Sourcing Show comes to London. Both myself and today’s guest are keynote speakers at the even...

eCommerce Marketing Tips including Google Shopping, Email Marketing, and Personalisation

04 Nov 2019

Contributed by Lukas

We're celebrating the publication of host Chloe Thomas's new book 'eCommerce Marketing: How to get Traffic that BUYS to your Website' ...

Putting culture and customer excitement at the heart of growth with Swanwick's Alaina Frederick

28 Oct 2019

Contributed by Lukas

Alaina Frederick is the Chief Sales Officer at Swanwick, a retailer of blue light blocking glasses that help customers get a better night’s sleep. T...

Building a 7-figure eCommerce business with Sustainable Funiture's Margaret Larson

21 Oct 2019

Contributed by Lukas

Margaret Larson is the founder and Managing Director at Sustainable Furniture, an online furniture business based just 30min from me in Cornwall. In t...

How Ugg & Charles Tyrwhitt do international expansion & DTC ecommerce operations with David Williams

14 Oct 2019

Contributed by Lukas

David Williams has been in eCommerce for over 20 years, mainly focused on fashion and during that time helped build, and digitally transform, several ...

Boden's Head of Online Trade and eCommerce Nick Stragnell discusses everything eCommerce

07 Oct 2019

Contributed by Lukas

Nick Stragnell is the Head of Online Trade and Experience at UK fashion business Boden, he owns the digital customer journey and is responsible for on...

Tracey Wallace (ex BigCommerce editor) tells all about launching her new startup Doris Sleep

30 Sep 2019

Contributed by Lukas

Tracey Wallace is the founder of Doris Sleep a luxury pillow brand build on 3 generations of family expertise, that is also using recycled water bottl...

How to manage 4500% growth with Daniel Wellington's IT Director Daniel Näsman

23 Sep 2019

Contributed by Lukas

Daniel Näsman is the Global head of IT Development at Daniel Wellington, a Swedish watch and luxury brand who were the fastest growing company in Eur...

20-year eCommerce big business expert Jennifer DiMotta shares her 4Ps of successful growth

16 Sep 2019

Contributed by Lukas

Jennifer DiMotta is the founder of DiMotta Consulting, and has been a guest professor at the Wharton School of Business. For the last 20 years she has...

Dave Rotheroe is back to talk Viral Marketing, not as difficult as you might think....

09 Sep 2019

Contributed by Lukas

Dave Rotheroe is the founder of Viral by Design, which is all about helping you leverage viral marketing to accelerate the growth of your business. It...

Taking control of your products and your brand on Amazon with Steve Honight from Pukka Teas

02 Sep 2019

Contributed by Lukas

Steve Honight is back on the show for the 3rd time - and this time we're getting deep into how to manage your products and brands on Amazon. Want ...

The path to a 7-figure Shopify store - Double your Sales yearly by building a strong Community

26 Aug 2019

Contributed by Lukas

Micki Krimmel is the founder at Superfit Hero a body positive lifestyle brand, launched with at Kickstarter at the end of 2015. The eCommerce store we...

"Ultimate Guide to e-Commerce Growth" author Ian Hammersley shares top KPI & optimisation tips

17 Aug 2019

Contributed by Lukas

Ian Hammersley is the CEO at smartebusiness, a UK agency focused on eCommerce growth. Earlier this year he wrote an excellent book with his brother (a...

We explore private medical testing with Anthea Morris of fast-growth business Better2Know

10 Aug 2019

Contributed by Lukas

Anthea Morris is the co-founder and Finance Director at Better2Know the world's largest private provider of sexual health testing services. They’...

Bespoke Tailor Hockerty's Marketing Manager Salva Jovells talks Customer Journey

03 Aug 2019

Contributed by Lukas

Salva Jovells is the marketing manager at Hockerty, looking after both acquisition and conversion rate optimisation. Hockerty is a made to measure clo...

Takeaways from MeetMagento UK inc lots of mobile and conversion rate optimisation tips

28 Jul 2019

Contributed by Lukas

Last month I attended the brilliant MeetMagento UK (run by JH). It was a great event so I thought I'd revive the takeaways format and bring you th...

Sir Gordon Bennett's Neil Elliot shares the pleasure and the pain of their first months live

20 Jul 2019

Contributed by Lukas

Neil Elliot is the founder of Sir Gordon Bennett a retailer dedicated to helping us all buy better, and buy British. Stocking a range of gorgeous bran...

Christian Zeron of Theo and Harris explains how vlogging grew sales to $2.5million per year

13 Jul 2019

Contributed by Lukas

Christian Zeron founded Theo and Harris, a vintage watch retailer, in 2015. 4 years on it is a thriving online store and vlog which now does $2.5milli...

Chris Lynch author of "The Truth about SEO: How to Survive in a world of robots, and spiders"

06 Jul 2019

Contributed by Lukas

Chris Lynch is the author of “The Truth about SEO: How to Survive Online In A World of Robots, Demons, Influencers, and Spiders”. And he’s also ...

Founder and CEO of Ettitude Phoebe Yu who's achieving 15-20% monthly sales growth

30 Jun 2019

Contributed by Lukas

Phoebe Yu is the Founder and CEO of Ettitude a sustainable bedding brand that’s all about helping customers get a better night’s sleep. They launc...

Ex Airbnb Head of SEO Tommy Griffith shares his top SEO tips, plus the power of automation

23 Jun 2019

Contributed by Lukas

Tommy Griffith used to run SEO for big businesses – 4 years at Airbnb, and before that 2 years at PayPal. Then in 2017 he decided to turn his traini...

Latest UX tips and tricks with Matt Isherwood author of 'Designing eCommerce Websites'

15 Jun 2019

Contributed by Lukas

Matt Isherwood is the author of “Designing eCommerce Websites – 66 Guidelines, A UX Design handbook for Great Online Shops”. Over the years Matt...

Running 5 niche DIY sector eCommerce sites with ex Phones4u Andy Lockley of LoveShoppingDirect

08 Jun 2019

Contributed by Lukas

Andy Lockley is the Head of eCommerce at LoveShoppingDirect the group behind one of the UK’s fastest growing online electrical DIY stores. The five ...

Tony Preedy shares top marketing advice from his 25+yrs experience inc Littlewoods and Lakeland

03 Jun 2019

Contributed by Lukas

As his LinkedIn profile states – Tony Preedy has been a marketing professional in the Home Shopping sector since 1991. Yes, today’s guest has over...

Multisite eCommerce - why should you have more than one website? With Shopit's Adam Pritchard

25 May 2019

Contributed by Lukas

Adam Pritchard is the founder of Shopit – the UK’s only Pay as you grow eCommerce platform. I’ve known Adam for a few years and when we caught u...

How to drive Instagram sales to your Shopify store with Ella from Fitbakes

18 May 2019

Contributed by Lukas

We’re talking baking, Instagram, influencers, outsourcing, Shopify and much much more! Ella Rauen-Prestes is the founder and CEO of Fitbakes, a low ...

Bryan Lewis of FINCH on getting to $300k subscription sales in 6 months, then starting again

11 May 2019

Contributed by Lukas

Bryan Lewis is founder and CEO at FINCH. FINCH, is a subscription-based eco-friendly activewear brand that makes technical apparel designed for comfor...

Kate Barrett author of "E-telligence: Email marketing isn’t dead, the way you’re using it is"

04 May 2019

Contributed by Lukas

Our guest expert is Kate Barrett, author of the new book “E-telligence: Email marketing isn’t dead, the way you’re using it is”. You may also ...

The 3 Pillars of a Successful Subscription Business, top tips from our latest Virtual Summit

27 Apr 2019

Contributed by Lukas

In this episode our host Chloe Thomas brings you some of the top takeaways from the sessions in our Subscription eCommerce Virtual Summit. Including l...

Mailchimp and Shopify no longer integrating - what you need to do about it

20 Apr 2019

Contributed by Lukas

On May 12th the Mailchimp integration with Shopify will stop working - what does that mean for you? Do you need to leave Mailchimp? Are there other wa...

Passion, customer service & the Oscars in subscription eCommerce Pat Callwood, True Serenity Tea

13 Apr 2019

Contributed by Lukas

Pat Callwood is the owner of True Serenity Teas a subscription box dedicated to the tea lovers of the world. They have just been named top 10 tea subs...

Content marketing and building a relationship with customers with Karen Martin of My Pets Ashes

06 Apr 2019

Contributed by Lukas

Karen Martin is the owner of My Pets Ashes, an award winning store that helps pet lovers work out what to do with their pets ashes. Founded in 2016 th...

Exporing the Secret Life of Search with Adrian Rowe. Find out how customers use Google

31 Mar 2019

Contributed by Lukas

Search is a crucial traffic source for eCommerce businesses – between Keyword Ads, Shopping Ads, and SEO it is often the biggest chunk of traffic an...

When wholesale becomes marketplaces and B2B eCommerce with Ken Kline of VHC Brands

24 Mar 2019

Contributed by Lukas

Ken Kline is CEO and co-founder at VHC Brands, wholesaling premium home décor – think bedding, curtains, rugs and more. The business was founded in...

Growing a Shopify DTC brand to 7 figures with Amazon and wholesale it's The Sole Mates

17 Mar 2019

Contributed by Lukas

Monica Ferguson is the co-founder at The Sole Mates. After inventing The Sole Mates heel cap in 2012 (keeps your heels from sinking into the grass), t...

Powerful customer experience with Michele Poynter of award winning lingerie retailer Mish

10 Mar 2019

Contributed by Lukas

Michele Poynter is the founder of Mish, the multi-award winning lingerie boutique. It’s a bricks and clicks business founded in 2009 they are now tu...

Marketing and growing a craft supplies store with Alana Banks of Fridays Off

03 Mar 2019

Contributed by Lukas

Alana Banks is the founder of Fridays Off Fabric Shop, an online only fabric store with a monthly subscription club. Alana launched the business in Ma...

Google's Comparison Shopping Service. What is it? Who should use it? And how to do it well

24 Feb 2019

Contributed by Lukas

Our guest is Jon Lord of Connexity. As many of you know I’m a big of Google Ads fan, so at eCommerce expo last year, when Jon started to tell me abo...

Launching a watch store by focusing on brand and customers with James Reeves of Diefendorff

17 Feb 2019

Contributed by Lukas

James Reeves is the CEO at Diefendorff, a watch company inspired by the American Revolution. James launched the brand in January 2018, and are experie...

Using WooCommerce to build eCommerce Fashion brands in 2 countries with Content Marketing

10 Feb 2019

Contributed by Lukas

Guerric de Ternay is the founder of two fashion brands focused on providing sustainable products. GoudronBlanc is over 8 years old offers unique crew ...

Justin King Author of "Digital Branch Secrets" B2B eCommerce for distributors and wholesalers

03 Feb 2019

Contributed by Lukas

Today we’re diving into the world of B2B eCommerce – so selling to other businesses via eCommerce channels rather than selling to consumers. I kno...

Chloe Thomas on setting eCommerce Success Goals

30 Jan 2019

Contributed by Lukas

To celebrate 200 episodes, Chloe takes over the show to talk about Success goals. What they are, how to identify them, and how to use them to make any...

Subscription eCommerce, how to get to $17m with Live Glam's Dhar Mann

27 Jan 2019

Contributed by Lukas

Dhar Mann is the founder of LiveGlam – a beauty subscription box service. Their impressive social media follower base (over 1.5m Instagram, over 100...

Email marketing for Product Launches to create 200% growth with Chris from Dixxon Flannel Co

23 Jan 2019

Contributed by Lukas

Chris Vallely is in charge of eCommerce, product development, and supply chain at Dixxon Flannel Co. Founded in 2013 they have grown by over 200% each...

Amanda Perry Facebook Ads Tips for eCommerce

20 Jan 2019

Contributed by Lukas

Amanda Perry is a Facebook Ads strategist par excellence, with recent client successes including driving over $1m in 4 months for one client and a lau...

B2B eCommerce startup uses on SEO for fast growth with Richard from First Mats

16 Jan 2019

Contributed by Lukas

Richard O’Connor is the Marketing and Strategy Director at First Mats, a B2B eCommerce retailer selling industrial and commercial floor matting. The...

Rytis Lauris CEO of Omnisend - email marketing and the power of a rebrand

13 Jan 2019

Contributed by Lukas

We’re going SaaS – software as a service, that different stream of eCommerce I occasionally like to add to our podcast topics because it’s alway...

Dealing with Supply Chain Issues with Aaron Spivak of Shopify store Hush Blankets

09 Jan 2019

Contributed by Lukas

Aaron Spivak is the co-founder of Hush Blankets. Specially weighted blankets to reduce anxiety and improve sleep. The website went live in January 201...

Shopify Growth masterclass including abandoned baskets, payments and SEO

06 Jan 2019

Contributed by Lukas

I’m really excited to be chatting with Dave Diamond – he’s the brains behind several successful eCommerce businesses in Australia. Originally th...

eCommerce Marketing Expert Tips inc Email Marketing and Brand

02 Jan 2019

Contributed by Lukas

One of our regular mashups of expert eCommerce opinions. Each has been asked: "What is your top marketing tip for success in 2019?". We're...

B2B eCommerce and Amazon tips in this eCommerce Expert Mashup episode

30 Dec 2018

Contributed by Lukas

We're finishing the year with our regular round-up of expert opinions. Each has been asked "What is the most important thing we learnt in eCom...

Road ID's Edward Wimmer: lessons from 20 years in eCommerce, all about the customer

23 Dec 2018

Contributed by Lukas

Edward Wimmer is the co-founder and CEO of Road ID. Founded in 1999, they’ve grown from Edward and his dad in the basement to 45 staff and shipping ...

Increasing profits in a declining market on Magento

16 Dec 2018

Contributed by Lukas

Sam Taylor is the co-founder of Digi Quick an online only and marketplace retailer. The business launched in 2006 and they are now the UK sector leade...

How to achieve 80%+ growth year in year out on WooCommerce with Xero Shoes' Steven Sashen

09 Dec 2018

Contributed by Lukas

Steven Sashan is the co-founder and CEO of Xero Shoes. They launched in November 2009 and have consistently grown at 80%+ per year.In 2017 achieved sa...

eCommerce Operations to hit $2.5m a month with Derek Richers of Spikeball

02 Dec 2018

Contributed by Lukas

Derek Riechers is the Director of Operations at Spikeball which means he’s in charge of making sure they never ever go out of stock! Spikeball are a...

Perfecting the DTC Customer Journey with Derek O'Carroll & Neil McKay

25 Nov 2018

Contributed by Lukas

If you’re a regular listener to the show you’ll know I’m often talking about the importance of the customer experience, the importance of unders...

Andrew Banks serial fast growth eCommerce business manager - inc Matalan and Earth Bathrooms

18 Nov 2018

Contributed by Lukas

Andrew Banks has a TON of eCommerce experience. In 2014 he launched Earth Bathrooms and within 3 months made it the 8th largest bathroom retailer in t...

Creating a business she loves, and making the customers happy with Roberta of Scrubz Body

11 Nov 2018

Contributed by Lukas

Roberta Perry is the founder of Scrubz Body an online and physical store selling skin care products. Roberta launched the business in June 2006, and i...

Taking a D2C brand to 1,000 orders a month with Finlay London's David Lochhead and Dane Butler

04 Nov 2018

Contributed by Lukas

David Lochhead and Dane Butler are the co-founders at Finlay London. They were founded in 2012 and initially focused on selling via traditional wholes...

Launching eCommerce in a brand new fashion category with Aman Advani of Ministry of Supply

28 Oct 2018

Contributed by Lukas

Aman Advani is the CEO & Co-Founder at Ministry of Supply, a fashion retailer with some very cleverly engineered products. They launched in 2012 a...

“100 Practical Ways to Improve Customer Experience" with Martin Newman of Practicology

20 Oct 2018

Contributed by Lukas

Martin Newman is founder and chairman of Practicology, and is one of the worlds foremost authorities on customer experience. He’s recently distilled...

To 6-figures in year 1 Stephen Wright of Micro Bikes UK GSC, Google Ads, Remarketing, Dropship

13 Oct 2018

Contributed by Lukas

Stephen Wright is the founder of Micro Bikes UK – the ultimate one stop shop for performance kids toys. He launched the business in mid-2017 and he ...